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Sprint SERO phone upgrade help

dst1 February 18, 2009 at 10:34 PM More Sprint Deals
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My SERO 500 plan expires in two weeks. I want to renew my plan but upgrade to a smart phone. I am thinking about the Palm Treo 800. However, in reading through some of the threads here it seems that some of the phone upgrades require you to switch plans. My main goal is to keep SERO. Does anybody know what smart phones I can upgrade to without losing SERO?

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#61
Quote from dst1 View Post :
This is where I am at.

The Instinct is out because you have to give up SERO. The blackberrys are out because you have to purchase an additional plan ($$) that defeats for me the advantage of having SERO in the first place. And if you are going to go with Palm the 800w is the best of the lot right now.

As I see it there really isn't any great smartphone for SERO right now. Maybe the HTC Touch Pro but at $300 that is out of my league money wise.
Why doesn't anyone like the HTC Touch Diamond, works with SERO and is much thinner than the Pro.
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#62
Quote from starsweet View Post :
Why doesn't anyone like the HTC Touch Diamond, works with SERO and is much thinner than the Pro.
Physical keyboard is a huge asset for many of us.
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#63
Anyone upgraded their phone through e-chat?
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#64
My sero contract is up soon and i was wondering if anyone has been able to renew their contract without losing sero.
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#65
I am in the same boat as some of the previous posters. My contract is up in a few days and I do not want to loose my sero plan. I went to best buy and they told me that they could not do anything for me and i think that website will change your plan to the $60 plan.

Does anyone have some advice on the best way to upgrade my phone
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#66
Apparently my 2-yr contract ended last month. I am still on SERO plan. So.. I don't think they'll switch you to a new plan if your contract ends. However, I would like to view my options for a phone upgrade... and it says that SERO has switched to the Everything Plus program and that I have to go to www.sprint.com/everythingplus to upgrade my phone. But it prompts me for an employee's email and ID number... none of which I have. ???
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#67
Quote from sunset01234 View Post :
Apparently my 2-yr contract ended last month. I am still on SERO plan. So.. I don't think they'll switch you to a new plan if your contract ends. However, I would like to view my options for a phone upgrade... and it says that SERO has switched to the Everything Plus program and that I have to go to www.sprint.com/everythingplus to upgrade my phone. But it prompts me for an employee's email and ID number... none of which I have. ???

Read a few posts above you......

Quote :
Email:Russ.S.McGuire@Sprint.com
ID: 383
But I dont think that its in your best interest to do this... You would be leaving SERO.
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#68
Quote from icei View Post :
Read a few posts above you......



But I dont think that its in your best interest to do this... You would be leaving SERO.
Thanks. Even though I'm off contract, I'm still only paying $30/month. And I have a Palm Treo.. it's still good enough for me so I don't think I'll be upgrading, which will take me off the SERO plan, unless someone comes up with a foolproof way of upgrading while staying on SERO.
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#69
I still have a few months on my SERO plan but I want to replace my phone with a different model (LG Rumor to a smartphone) and still be able to utilize my $30/month rate. I'm willing to extend my contract another 2 years.

Are my options to go to EverythingPlus or does a compatible phone at BestBuy allow for easy exchange for my existing plan. Should I mention my request to Sprint eCare?
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#70
Quote from sunset01234 View Post :
Thanks. Even though I'm off contract, I'm still only paying $30/month. And I have a Palm Treo.. it's still good enough for me so I don't think I'll be upgrading, which will take me off the SERO plan, unless someone comes up with a foolproof way of upgrading while staying on SERO.
I think that you can stay on SERO as long as you don't get the Instinct or Palm Pre.
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#71
Quote from starsweet View Post :
I think that you can stay on SERO as long as you don't get the Instinct or Palm Pre.
Correct. I just got off the phone with Sprint looking into phone options after 1 year with them and was told any phone minus the Pre and Instinct was compatible with my SERO plan.

I got the same message as the previous posters and that is why I decided to call. Even if I could upgrade the phone through the website I wouldn't. There is no way I'd upgrade without talking to someone and getting a guarantee that my plan would not change. It's toooo good of a plan to lose.

On the downside the $75 and $150 they give you towards an upgrade goes against retail price. So the Touch Pro I want would cost me $405 after $75 credit and $100 MIR. No thanks!
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#72
Quote from Fam Money View Post :
Correct. I just got off the phone with Sprint looking into phone options after 1 year with them and was told any phone minus the Pre and Instinct was compatible with my SERO plan.

I got the same message as the previous posters and that is why I decided to call. Even if I could upgrade the phone through the website I wouldn't. There is no way I'd upgrade without talking to someone and getting a guarantee that my plan would not change. It's toooo good of a plan to lose.

On the downside the $75 and $150 they give you towards an upgrade goes against retail price. So the Touch Pro I want would cost me $405 after $75 credit and $100 MIR. No thanks!
Do they allow third-party ugrade? Say I bought a phone off of craigslist or bestbuy and it was SERO compatible... I'm willing to extend my contract 2 more years.
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#73
Quote from ffolke View Post :
Do they allow third-party ugrade? Say I bought a phone off of craigslist or bestbuy and it was SERO compatible... I'm willing to extend my contract 2 more years.
i would like to know this as well
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#74
I am in the same boat as everyone in this thread except worse...My Mogul physically broke (the flex between the base and LCD ripped). So I have been without a phone (I still have a couple weeks until I am up for 2 yr upgrade.) Seeing as how no one has come up with a solution to staying on SERO I am kinda getting the feeling that I will have to go to everything plus...

Quote from ffolke View Post :
Do they allow third-party ugrade? Say I bought a phone off of craigslist or bestbuy and it was SERO compatible... I'm willing to extend my contract 2 more years.
Quote from aristowong View Post :
i would like to know this as well
I believe so, but to buy it third party means that you would not be eligible for any of the discounts (instant savings and MIR). That equates to a heck of a lot of money. Unless you get it used off craigslist or off eBay. But be warned, one of the phones that I got off eBay was actually reported lost/stolen (total waste of money). And of course eBay decided to do nothing about the situation even after I filed a complaint...
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#75
On SERO. I had a broken Mogul. Bought refurbed touch pro on ebay with good ESN. Activated new touch pro on sprint website. Everything worked. Still on same plan, transfer of service to new phone flawless. I did all this on Saturday.
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