Popular Deal
Direct TV Discounts, Deals and Coupon Codes

DirecTV customers - Free offers to stay with DirecTV

Scarface97 160 40 September 29, 2005 at 11:52 AM in Mail In Rebate (8) More Direct TV Deals
Deal
Score
+183
2,261,279 Views
Get Deal

Deal Details

Last Edited by Scarface97 June 6, 2008 at 02:48 PM
Update: Emailing them from their website works great. They will call you directly and they will have a written record of your complaint.
You can also call 1-800-824-9081 and at the voice menu say "cancel service".

I called DirecTV to see what counter offers they had in place. I am only a Select Choice customer from 1997 and have a 40 hour Tivo unit, and get free local channels. So my monthly bill after taxes is now $51.

Current deals:
$10 off a month for the next 12 month - no commitment
OR
$100 credit on your bill - no commitment
AND/OR
Free channels for a few months - no commitment
AND/OR
Miscellaneous DVR type of freebies/discounts - normally 2 yr commitment required.

Original posting deals that were going on:
Here is what the rep outlined (they know about the Dish Network special):
  • Upgrade Tivo to 80 hour free, and gives you a $100 rebate on top of that
  • 2 months Premium service free
  • 6 months of Showtime free
  • 3 months of Starz free

Hmmm....decisions, decisions.

Good luck!

System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.
Share
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.

Community Wiki

Last Edited by bgammill July 5, 2015 at 10:43 PM
According to trehutch on 6/19/15, the new number to call is 1-855-407-3110 and the deal code is GREATDEAL1. Aside from the new number/deal code, my script below should still give you the best chance of getting the best deal. Keep in mind that other than a couple of posters, as of May 27th most people have not been able to get the $200 Visa Gift Card.
-4fit?

4/9/15 per 4fit?

-Call 1-800-531-5000
-Get to retentions department
-Confirm you are in retentions department
-Don't bother with their offers and simply request a cancellation 2 weeks out
-Confirm cancellation date
-Wait to receive "We won't you back", "Let us make it right", "blah blah" call or email with special 877-250-4624 number and NEWDEAL1 or NEWDEAL2 code
-If you receive that email, great. Go ahead and call in as soon as you receive it.
-If you DO NOT receive the email in a few days, call the 877-250-4624 number anyway and tell them you received the email
-You may get turned down for "not being in their system" yet
-If that is the case, ask if they can get you added to the system
-No matter what they say, call back in 48 hours or so and try again
-You may still have to haggle with them a bit to get everything listed in this thread ($200 GC, 12 month discounts on package, free 2015 Sunday Ticket Max, 3 months of premium movie channels, all requiring a 12 month commitment (24 months if you elect to receive new equipment)), but they also may just lay it all out there for you from the start
-If all else fails, you can always call the 1-800-531-5000 number back before the date you set and have the cancellation removed and try the whole process again later


Image of the email you may receive after setting a disconnect date: http://i.imgur.com/OCbbk3x.png

08/11/2014
offered through them calling me FREE NFL ticket 3 mths Ultimate package (if that's what its called) for $5.99 per mth.. All they wanted was an additional 12 mths from me. Told them my contract doesn't expire till march they then said well then you will only have an extra 5 mths to finish it off :-)

03/18
1 free hddvr
another $100 hddvr
$120 credit for having existing hbo
6 months premium channels free

03/23
HD DVR $99 + $19 shipping
$10 credit per month for 12 months (the guy couldn't get this to go through so ended up doing an upfront credit of $120 to the account)

Not great, but what can you do? After 5 calls, I just wanted to get it overwith.

04/05
1 Free HD DVR (the new one with VOD)
2 HD DVR for $99 (the new one with VOD)
3 HD service free for a year
4 Starz, Showtime, Cinemax, HBO free for 6 months
5 Free install
6 $10 off per month for a year

6/1/2009
(1) Free HD DVR
(2) Free S&H and Installation
(3) Free year of HD Service
(4) $10 off per month for 12 months
(5) Sports package (FSN, NESN, etc) for $2.99 a month originally $12.99 a month
(6) Starz and Showtime free for 6 months

All promotions came with 2 years more contract.


9/28/09
- 2 Free HD DVR receivers
- Free S&H and Installation
- Free year of HD and DVR service
- $20 off per month for 6 months
- Starz and Showtime free for 6 months
- 2 years commitment


1/9/11
new increase in prices. call for your free credits Smilie
I will call tomorrow! and let you guys know

3/5/11
-$300 Credit
-12 Months DVR Free
-3 Months of Showtime, Encore, & Starz Free
-No Commitment
Thanks!
___________
6/10/11
well, I called the number in the OP (just the regular customer service number?) and said " cancel service" when prompted.

Got to talk to Ann (very friendly and helpful) and all I have to say is DirecTV just won major brownie points in my book. they are willing to offer a lot to keep you as customer.

My new deal:
- $10 HD access - FREE FOR 12 MONTHS
$65.99 Choice Extra Package - 230 channels (ncludes sports pack)
- $20 OFF for 12 months
- $5 OFF for 24 months
FREE STARZ, SHOWTIME FOR 6 MONTHS (do not have to call to cancel. they will roll off)
FREE HBO 3 MONTHS (call after 3 months to cancel)

EQUIPMENT OFFERS:
FREE 2nd HD DVR RECEIVER (waived the technician charge) - requires you sign a new 2 year contract

$47.99 + $6/month (2nd DVR) = $53.99/month
+
$250 ONE TIME CREDIT

needless to say, I'm staying! thanks OP and DirecTV

05/07/2012
Customer of 11 years and never late on my bill. My discounts were ending so I called in to see if I can get my discounts renewed since I truly can not afford the regular price and need a discount to stay with them or else I would need to cancel. They said there are no discounts available at this time. I guess I would need to look to the cable company to get a cheaper basic service.

I would not sign up or change a directv package right now. This week they are supposedly coming out with a 5 tuner DVR and I would hate to be stuck with the old tech by signing up or committing to now. HMC has been out since 2011. Post is pointless.


09/25/2012
Customer for 1 year, no late payments. Gave me 1 free HD DVR and 1 HD receiver for $49. Waived the HD service fee for 12 months and gave me $10 off my bill for 12 months.
Made me extend my contract.

10/02/2012directv customer for last 9 years, current bill of approx. $100 per month, do not watch much hbo, etc, or sports. Directv refused to upgrade boxes even though they were broken, without renewal of contract. Got Century link flyer in mail, signed up for 10mbps internet and same number of channels as directv for $96, 1 year contract, getting a $250 amex cad free and a samsung galaxy tablet for free.

10/04/2012DirecTv customer for 14 months (this time, first subscribed about one year after the company started) Called last weekend and I was offered $10 off for (I think) 12 months, 4 months of Showtime and the Red Zone Channel. I was told this was the only offers available at the time. I declined them.

This morning I e-mailed via their website and stated that I'd received a letter from Dish Network (true) and when comparing packages their top tier packages, without premium channels (America's Top 250) found that that package would be $36 less than what I'm paying for the Xtra package from DirecTv. I was sent an e-mail back giving me a phone number and PIN code to call in with.

I just spoke with the rep and she took $15 off for 15 months, $20 off for 12 months and $5 off for 24 months with a one time credit of $25. A total savings (over time) of $610.

She said DirecTv is always willing to work with their customers.

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

Link for form to get help from the Office of the President:
http://www.directv.com/DTVAPP/glo...#h:524.988

After filling out the form at the link, and waiting 24 hours, then you can call the Office of the President at:
1-888-440-7827

6,070 Comments

1 2 3 4 5

Sign up for a Slickdeals account to remove this ad.

#16
Quote from Laneofsteel View Post :
Just a side note, but you can just subscrib to one premium channel, and if you see something you want to watch on another channel, just switch your service on the directv website. You can only do this once every 24 hours or something I think, but I've been doing it for about a year and havent had any extra charges. $12 for all the premium channels look around
haha nice play...rep for slick
Reply Helpful Comment? 0 0
Joined Sep 2004
L10: Grand Master
9,415 Posts
3,667 Reputation
Pro
#17
Quote from Laneofsteel View Post :
Just a side note, but you can just subscrib to one premium channel, and if you see something you want to watch on another channel, just switch your service on the directv website. You can only do this once every 24 hours or something I think, but I've been doing it for about a year and havent had any extra charges. $12 for all the premium channels look around
Quote from mumu View Post :
haha nice play...rep for slick
Unfortunately that doesn't work anymore. It has been a few years since that worked. They now will charge $10 if you do not keep the premium for 30 days.
Reply Helpful Comment? 0 0
Joined Sep 2004
L10: Grand Master
9,415 Posts
3,667 Reputation
Pro
#18
Quote from highwhey View Post :
what extra channels are going to be available?
From what I have read we can probably expect the following:

Balancing of HD between D10 and D11
Move the 9 legacy MPEG2 HD to MPEG4
74 - Universal HD
78 - HDNet Movies
79 - HDNet
206/73 - ESPN HD
209/72 - ESPN2 HD
245/75 - TNT HD
281/76 - HD Theater (was Discovery HD Theater)
501/70/509 - HBO East HD
537/71/543 - Showtime East HD
Add additional HBO HD channels (per the previous HBO announcement)
All of the new premium sports packages will be MPEG4 (ex: Sunday Ticket, ...)
East and West DNS all to MPEG4 (West already announced)
99 - PPV HD (MPEG2) eventually shut down
A few may need to wait for D11 (or may be added to D10 when D11 is safely in orbit)
290 - Disney Channel HD
292 - Toon Disney HD
297 - Boomerang HD
307 - ESPNEWS HD
311 - ABC Family
Others that may be available (Travel Channel HD, more movie HD premiums, ...)
Lots more HD LIL (at least 100 HD LIL by year-end 2008 - 84% of U.S.)
Reply Helpful Comment? 0 0
#19
Quote from Tonedeaf View Post :
From what I have read we can probably expect the following:

Balancing of HD between D10 and D11
Move the 9 legacy MPEG2 HD to MPEG4
74 - Universal HD
78 - HDNet Movies
79 - HDNet
206/73 - ESPN HD
209/72 - ESPN2 HD
245/75 - TNT HD
281/76 - HD Theater (was Discovery HD Theater)
501/70/509 - HBO East HD
537/71/543 - Showtime East HD
Add additional HBO HD channels (per the previous HBO announcement)
All of the new premium sports packages will be MPEG4 (ex: Sunday Ticket, ...)
East and West DNS all to MPEG4 (West already announced)
99 - PPV HD (MPEG2) eventually shut down
A few may need to wait for D11 (or may be added to D10 when D11 is safely in orbit)
290 - Disney Channel HD
292 - Toon Disney HD
297 - Boomerang HD
307 - ESPNEWS HD
311 - ABC Family
Others that may be available (Travel Channel HD, more movie HD premiums, ...)
Lots more HD LIL (at least 100 HD LIL by year-end 2008 - 84% of U.S.)
SWEET. Thanks for the info!!
Reply Helpful Comment? 0 0
#20
I've noticed that SpikeTV has had "HD" in their logo as of late, maybe they are coming too?
Reply Helpful Comment? 0 0
#21
Quote from p4l1ndr0m3 View Post :
I've noticed that SpikeTV has had "HD" in their logo as of late, maybe they are coming too?
Spike has HD already.
Reply Helpful Comment? 0 0
#22
Existing customer here, with 4 months left on the contract. Looking to upgrade from SD to HD. After 5 calls, this is the best they'd do --

HD DVR $99 + $19 shipping
$10 credit per month for 12 months (the guy couldn't get this to go through so ended up doing an upfront credit of $120 to the account)

Not great, but what can you do? After 5 calls, I just wanted to get it overwith.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Sep 2004
L10: Grand Master
9,415 Posts
3,667 Reputation
Pro
#23
Quote from Drifter77 View Post :
Existing customer here, with 4 months left on the contract. Looking to upgrade from SD to HD. After 5 calls, this is the best they'd do --

HD DVR $99 + $19 shipping
$10 credit per month for 12 months (the guy couldn't get this to go through so ended up doing an upfront credit of $120 to the account)

Not great, but what can you do? After 5 calls, I just wanted to get it overwith.
Hey, that's pretty good. You got it for free. Not bad. Congrats
Reply Helpful Comment? 0 0
#24
Quote from Tonedeaf View Post :
Unfortunately that doesn't work anymore. It has been a few years since that worked. They now will charge $10 if you do not keep the premium for 30 days.
You are incorrect. After the website changed now you just have to hit cancel on the premium you have. Then it will show the option of exchanging with any of the others, and the side it explains that you can't CANCEL for 30 days, but you can exchange between them at any time since you are already paying for one. I just switched from hbo to showtime for this weekend since it was a free preview on hbo and had no problems with the "exhange" button but it took a while to take effect for some reason even though it emailed me right away saying it was changed (never took but a few seconds before).
Reply Helpful Comment? 0 0
Last edited by hermanns March 23, 2008 at 08:54 PM
Joined Sep 2004
L10: Grand Master
9,415 Posts
3,667 Reputation
Pro
#25
Quote from hermanns View Post :
You are incorrect. After the website changed now you just have to hit cancel on the premium you have. Then it will show the option of exchanging with any of the others, and the side it explains that you can't CANCEL for 30 days, but you can exchange between them at any time since you are already paying for one. I just switched from hbo to showtime for this weekend since it was a free preview on hbo and had no problems with the "exhange" button but it took a while to take effect for some reason even though it emailed me right away saying it was changed (never took but a few seconds before).
You are probably right. But, like myself, most people that used to do this did not subscribe to any premium and used that method. Unfortunately that does not work for folks that don't subscribe to a premium. Thanks for the clarification.
Reply Helpful Comment? 0 0
#26
Quote from Tonedeaf View Post :
You are probably right. But, like myself, most people that used to do this did not subscribe to any premium and used that method. Unfortunately that does not work for folks that don't subscribe to a premium. Thanks for the clarification.
Oh, I did not know you meant that, but if you subscribe you one you are able to exchange it for any of the others while only paying for one of them. Only problem with this for me is if 2 good fights come on hbo and showtime at the same time otherwise with shows and what not they repeat all through the week so I can watch something on hbo on sunday, and switch to showtime and watch whatever then. Did not have to worry about this until a couple weeks ago when my 6months free showtime ran out
Reply Helpful Comment? 0 0
#27
Quote from hermanns View Post :
Oh, I did not know you meant that, but if you subscribe you one you are able to exchange it for any of the others while only paying for one of them. Only problem with this for me is if 2 good fights come on hbo and showtime at the same time otherwise with shows and what not they repeat all through the week so I can watch something on hbo on sunday, and switch to showtime and watch whatever then. Did not have to worry about this until a couple weeks ago when my 6months free showtime ran out
hey, I have HBO free for 3 months, would this work? Also, how do I know when fights are on? Thanks
Reply Helpful Comment? 0 0
#28
Quote from highwhey View Post :
hey, I have HBO free for 3 months, would this work? Also, how do I know when fights are on? Thanks
No, it will only work if you subscribe to one of them. If you pay for one you can change to any of the others, but only like once a day. As far as boxing, just check hbo/showtime saturday nights in the guide to see if any fights are coming on, or check the boxing schedule on their websites. I can't wait for the calzaghe/hopkins fight next month. There have been some excellent fights in the last month, esp. vazquez/marquez, and that was a non ppv showtime fight.
Reply Helpful Comment? 0 0
Joined Dec 2007
Highly Ranked Amateur
223 Posts
61 Reputation
#29
HD Programing Free for 12 months
Shotime & Starz free for 3 months
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#30
Quote from Drifter77 View Post :
Existing customer here, with 4 months left on the contract. Looking to upgrade from SD to HD. After 5 calls, this is the best they'd do --

HD DVR $99 + $19 shipping
$10 credit per month for 12 months (the guy couldn't get this to go through so ended up doing an upfront credit of $120 to the account)

Not great, but what can you do? After 5 calls, I just wanted to get it overwith.
I tried today again and I got this same deal as you described above. Just got tired of messing with it and they gave it to me essentially close to free after I get the credit for a year. Just have to front the money. Overall I am satisfied.
Reply Helpful Comment? 0 0
Page 2 of 405
1 2 3 4 5
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard