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Get out of your DirecTV contract for FREE

CloneNum3 154 January 3, 2010 at 11:50 AM More Direct TV Deals
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DirecTV Contract [directv.com]

DirecTV Contract Change Notification [directv.com]

Just call DirecTV at 1-800-531-5000, reference "4. CHANGES IN CONTRACT TERMS" in the DirecTV contract and state you do not accept the changes detailed in the contract change notification that take effect February 9, 2010.

Don't say you want to cancel because your canceling incurs the Early Cancellation Fee (ETF), instead, simply state you do not agree to the change in contract terms and they will be forced to end your contract as they can not provide one customer different terms than another. If they don't listen to you, send a certified letter stating you do not agree to the terms. Remember *not* to say you wish to cancel, only that you do not agree to the change in terms and conditions.
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1,587 Reputation
#31
Quote from DarthSaver View Post :
If you notify us that you do not accept such terms and conditions, then we may cancel your Service as provided in Section 5, as we cannot offer Service to different customers on different terms, among other reasons.
Good luck to anyone who tries this. Their executive offices refused to let me reject the new terms and conditions last year when they changed them. Ranting They basically stated that, while they see this provision in their contract, they refuse to acknowledge that I was rejecting the new terms without canceling (they must initiate cancelation to avoid the ETF).
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Cheap or free it's for me
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#32
We tried that when they changed our terms of service and got banged with a ETF anyway. Hence the massive Class Action suit against Direct TV.
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#33
Quote from bgammill View Post :
I am not sure which one gabe1475 is using, but all the rest of us are using the one from monoprice.com...

http://www.monoprice.com/products...1&format=2

It goes on sale sometimes for ~$20. But that <$4 savings is not worth waiting for IMHO.
How many channels do you get?
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#34
Quote from CloneNum3 View Post :
In the event you don't get anywhere over the phone... Send a letter stating you do not agree with the new terms. They will have to cancel your contract, and they can't charge you an early termination fee if DirecTV is the one canceling the contract. Just be sure never to say you want to cancel.
They don't have do anything. They can simply ignore anything you send them and your only recourse is arbitration.
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#35
Quote from rcglfr View Post :
Wish this had happened sooner, I had to pay to get out of my contract with DTV!
THEY WERE THE ABSOLUTE WORST COMPANY I HAVE EVER DONE BUSINESS WITH. I WILL NEVER HAVE DTV SERVICE AGAIN!
I wouldn't swear off dish, Dish Network has given me far greater service than cable ever has. Cablevision/Comcast also gave me faulty equipment because I live in a college town, over and over and blamed it on the wiring.
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#36
Quote from DoubleBogey88 View Post :
My guess would be that if you add DVR service, that you need new equipment and if they install that, you'd have to sign to the new terms of service.
Anytime you upgrade or add equipment, you get stuck with a new 2 year contract.
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#37
Quote from CloneNum3 View Post :
Just to verify, be sure not to say you want to cancel, and don't let them change your package as this will likely renew your contract.
No, it won't.
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#38
Not trying to be a jerk but threads like this always make me giggle. If you don't like contracts so much, don't sign them. Like the guy said earlier, they're not changing the contract...it's the same thing you signed since the beginning. I avoid contracts like the plague. Big Grin
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#39
Quote from skinflint View Post :
If Direct TV ever comes to your house for any reason......DO NOT EVER, EVER, EVER SIGN ANYTHING! LET THEM FIX WHAT THEY CAME TO DO AND THEN LET THE DOOR HIT THEM IN THE ASS AS THEY LEAVE. They came to my house because they called me and said they needed to upgrade my service or I would no longer get reception. I knew that I had not resigned a contract with them and was wary of locking in for another two years. They told me there was no charge or contract involved. I let them come and the very nice guy asked me to sign a paper confirming that he had been to my house and it turns out that it was some sort of contract buried in the small print which they threw back in my face when I tried to quit them a couple months later. This company stinks. I had to pitch a major fit and track down one of their corporate attorneys via a public company document which listed his company phone number and call him. He agreed and gave me a "special phone number" to call and get the lie removed. It worked but, I would not trust these people as far as I can throw them.
Sounds like to me you need to do a better job of reading before you sign. I've been with DirecTV for 2 years and I love them. I also know if you upgrade your equipment at all it extends your contract. I'd never go to a different provider.
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#40
Quote from mickey4paws View Post :
Anytime you upgrade or add equipment, you get stuck with a new 2 year contract.
if you downgrade a package..... do you also get stuck with a new 2 year contract?

I just recently did this, because i wanted to lower my bill.
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#41
Quote from redmaxx View Post :
Good luck to anyone who tries this. Their executive offices refused to let me reject the new terms and conditions last year when they changed them. Ranting They basically stated that, while they see this provision in their contract, they refuse to acknowledge that I was rejecting the new terms without canceling (they must initiate cancelation to avoid the ETF).
Yeah, I don't see this working for many people. Directv makes it nearly impossible to get out of a contract without an ETF, they aren't like cell phone companies.

Quote from skinflint View Post :
If Direct TV ever comes to your house for any reason......DO NOT EVER, EVER, EVER SIGN ANYTHING! LET THEM FIX WHAT THEY CAME TO DO AND THEN LET THE DOOR HIT THEM IN THE ASS AS THEY LEAVE. They came to my house because they called me and said they needed to upgrade my service or I would no longer get reception. I knew that I had not resigned a contract with them and was wary of locking in for another two years. They told me there was no charge or contract involved. I let them come and the very nice guy asked me to sign a paper confirming that he had been to my house and it turns out that it was some sort of contract buried in the small print which they threw back in my face when I tried to quit them a couple months later. This company stinks. I had to pitch a major fit and track down one of their corporate attorneys via a public company document which listed his company phone number and call him. He agreed and gave me a "special phone number" to call and get the lie removed. It worked but, I would not trust these people as far as I can throw them.
This is so true, my parents got duped like this a couple of years ago. It's easily the shadiest practice I've ever seen that surprisingly hasn't been brought up in court/stopped outright.
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#42
Quote from teancum View Post :
Not trying to be a jerk but threads like this always make me giggle. If you don't like contracts so much, don't sign them. Like the guy said earlier, they're not changing the contract...it's the same thing you signed since the beginning. I avoid contracts like the plague. Big Grin
I wouldn't want my rates increased when I signed a 2 year agreement. It's not a bad thing to want the contract expunged because THEY decided they wanted to make you pay more.

Theres a reason that they have a clause in there allowing the user to get out of the contract.

Otherwise, they could raise it $100/mo and you'd either have to pay or get an ETF when you can't afford to pay.
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#43
Quote from edftw View Post :
if you downgrade a package..... do you also get stuck with a new 2 year contract?

I just recently did this, because i wanted to lower my bill.
No. Only if you upgrade equipment. (DVR's, HD DVR's)

Quote from gamerx View Post :
Yeah, I don't see this working for many people. Directv makes it nearly impossible to get out of a contract without an ETF, they aren't like cell phone companies.


This is so true, my parents got duped like this a couple of years ago. It's easily the shadiest practice I've ever seen that surprisingly hasn't been brought up in court/stopped outright.
Bring what up in court? That someone failed to read what they signed and now want out of the contract?
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#44
Quote from rcglfr View Post :
Wish this had happened sooner, I had to pay to get out of my contract with DTV!
THEY WERE THE ABSOLUTE WORST COMPANY I HAVE EVER DONE BUSINESS WITH. I WILL NEVER HAVE DTV SERVICE AGAIN!
This I cannot argue with. I have not had them in years. Well a family member has a sub and they gave me a box, LMAO but I will never sub to them again.
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#45
Quote from tjhart85 View Post :
I wouldn't want my rates increased when I signed a 2 year agreement. It's not a bad thing to want the contract expunged because THEY decided they wanted to make you pay more.

Theres a reason that they have a clause in there allowing the user to get out of the contract.

Otherwise, they could raise it $100/mo and you'd either have to pay or get an ETF when you can't afford to pay.
I don't understand why people keep complaining about rate hikes. Do they raise it a few bucks each year? Yes, but they are always adding new HD content as well. With cable, they raise it all the time and give you nothing extra. If you don't like all the HD content from DirecTV then by all means go back to cable and enjoy their rate increases.
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