Opinion Outpost

75.2 hours.

The answer to both of these problems is: screen caps. Any time you you do anything out of the ordinary as part of a survey, such as a chat or download something, take screen caps every step of the way. They rarely pay for these sorts of things unless you can prove you did them. And, for EVERY survey, take screen caps of the last few pages, as proof of completion; if you get any sort of error, this will get you paid. And, take a screen cap of your current balance, both to help you keep track and as proof if points start disappearing.

We are sorry for the inconvenienced it has caused you.

We have thoroughly conducted an investigation on your concern and have found that this survey originally offers 20 points for 20 minutes and for this we would like to apologize for this mishap of our project manager. We can assure you that we take this issue very seriously and that we will talk this out with our managers.

That's not the answer at all, it is up to the CS person if they're gonna give you points or not. Last time I sent them screencaps and they said no you're not getting anything because the project manager says you didn't qualify. And I sent them a screencap where it said 100% done and everything.

The answer to both of these problems is: screen caps. Any time you you do anything out of the ordinary as part of a survey, such as a chat or download something, take screen caps every step of the way. They rarely pay for these sorts of things unless you can prove you did them. And, for EVERY survey, take screen caps of the last few pages, as proof of completion; if you get any sort of error, this will get you paid. And, take a screen cap of your current balance, both to help you keep track and as proof if points start disappearing.

What would you estimate for total time spent?

When they do that, reply that your screen caps prove that you completed the entire survey, and thus that you by definition MUST have qualified, since that is the only way you COULD have taken the entire survey. Then, you get the points.

Thank you for your e-mail.

We apologize but records show that you were disqualified 3 minutes for this 17 minutes survey. To better assist you, I have also confirmed this with the client hosting the survey. As per advise, you were disqualified during the preliminary questions. As much as we want to credit you, please understand that we will have to base the final record provided to us by our client. Also, it is not guaranteed that you will qualify for all the surveys you take. There will always be quality questions incorporated throughout the survey that can monitor your responses to determine if you are the exact sample that the client is looking for. This can happen any time while accessing the survey. Again, we apologize. Please continue to look forward to your next survey opportunity.

Best regards,

Jam
Opinion Outpost Helpdesk

Just curious because I'm terrible with abbreviations, but is Jam short for something?

Jamison maybe? Here are some other ideas:

http://www.thinkbabynames.com/beginning/0/Jam