Victoria's Secret Coupons ONLY thread - Absolutely No Off Topic and No Trading In Here
Thread DetailsLast Edited by kel_be January 24, 2014 at 04:15 PM
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NEW! Victoria's Secret Coupon Thread
Frequently Asked Questions (FAQ)
This section can and should be edited by users.
I have a code not already listed here, what do I do?
First, please bring it to our attention in conversation. Second, it would be helpful to us if you would add the code, any offer details, and offer links available to this very wikipost, in the section above marked "Codes to be added to the first post."
Does VS charge for return shipping?
Yes. If you use the UPS label that VS provides with your order, you will be charged $5.99. This label comes with its own tracking number. Occasionally you can get free return shipping labels with your orders when particular offer codes are available. Also, if something is wrong with the item you received or the order is wrong, you can call Customer Service (CS) and ask them to waive the return shipping fee.
Can I put returns from different orders in a single return shipment?
Yes. You may want to bind all items from one order together with their return form and bind any other return items with their respective return forms using rubberbands or something similar. However, it is not a requirement to bind them.
I want to return something, does it matter that I threw away that plastic bag with the barcode on it?
It will help VS process your return if the item is in the original bag; however, it is not a requirement.
I want to return something, but I lost my order invoice / return form, what do I do?
Your order information should still be available under "Your Account" --> "Order Status." You can print out a return/exchange form here: http://slickdeals.net/?sdtid=1978802&sdpid=65611700&sdfid=10&lno=1&trd=http+media+victorias+wbr+secret+&u2=http%3A%2F%2Fmedia.victoriassecret.com%2Ffeatures%2F1265586149989%2FPrintable-Return-Final-fields.pdf and then fill it out with the information from your Order Status. Form is also attached at the bottom of the wiki.
What happened to the monthly Birthday Codes?
It seems that to cut down on coupon abuse Victoria's Secret is now emailing VIctoria's Secret Angels their Birthday Reward with individual certificate numbers.
Does VS do price adjustments?
Yes. For online orders, price adjustments must be done within 3 weeks of the shipment date. You can, however, call CS and depending on the rep you get, they might adjust the price if it's within a reasonable time (a couple days) from the 3 week mark. For in-store purchases, a one-time price adjustment may be made within 2 weeks of the original purchase (must have original receipt).
Does VS accept in-store returns for online purchases?
No. Some items they offer online are available in the store, but item numbers may differ. They do not accept your order invoice as a receipt. You can try to do an "I got this as a gift" exchange without a receipt, but they might not carry the item. If they do carry it, the store will give you store credit for the lowest price the item has ever been. VS does not accept in-store clothing returns on Moda International or any other brand the website carries.
Do I have to return my GWPs when I return the corresponding item purchased?
According to the offer details, VS reserves the right to charge you for the GWPs if you return the corresponding item. However, it depends on what the GWP is and the customer service rep you talk to. In general, if the GWP is an item that they sell, such as lip glosses, ultimate tanks, or flip flops, you will have to give it back in the return. If the GWP is something they don't sell, like totes, weekender bags, and PINK dogs, you normally won't have to return it.
Victoria's Secret Credit Card Online Management: Register today and receive 25 bonus points.
Never post a Certificate Number unless you plan to give it away, since they signify one-time use only.
Victoria's Secret Credit Cardholder Benefits
Passbook of Savings - New Angels will receive our exclusive Passbook of Saving with their new Angel Card. The Passbook includes six months of savings worth over $100.
Endless Rewards - The first 250 points you accumulate using your Angel Card will qualify you for the Angel V.I.P Card and a $10 Angel Reward. Each subsequent 250 points accumulated will earn you a $10 Angel Reward.
Online Account Management - Angels get access. Anytime. Anywhere. Checking your statement, paying your bill or updating your account is as easy as logging in. Register today and receive 25 bonus points.
Birthday Gifts - We'll treat you to a surprise birthday gift each year that your Angel Card is active.
Exclusive merchandise - Angel only mailings and discounts on fabulous Victoria's Secret merchandise.
More Double Points - Double points on every bra purchase. * Only for Angels VIP status.
Beauty Events - We' provide you with free beauty samples and makeovers, and shower you with special little gifts twice a year.
How do I request a new PBOS (PassBook of Savings)?
Log in to the VS CC site noted above, hit "Contact Us" at the top bar, scroll to the bottom clink on the link "Submit a question", select "Other" as the subject, and ask them to send you a new passbook. Please note that you are only guaranteed a PBOS when you first open your VS CC Account and you may be denied an additional passbook.
New Question--->I checked my card, and I did not get Anniversary Triple Points in the month of (insert month). What happened?
Victoria's Secret is now granting Angels triple points for all purchases made during their entire anniversary month. You will receive notification via email (possibly with your billing statement). It is not yet clear how VS determines your anniversary month.
What is the automated backorder cancellation number?
1-800-888-8200 or 1-800-411-5116. Follow the prompts.
What is the address I need to mail my Merchandise Certificates to?
Victoria's Secret Direct GC, LLC
PO Box 182100
Columbus, OH 43218-2100
I called VSD and was told the address is no longer the above, but rather:
VSD PO Box 16589
COLUMBUS OH 43216
you might want to call in and verify. hth.
What is VS's address for returns?
VSD Attn: Returns Processing
8695 East Broad Street
Reynoldsburg, OH 43069-0001
What is VS's address for general inquiries?
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589
How do I get offers mailed to me?
When visiting VS stores, the cashiers normally ask for your phone number and email. Giving them this information allows them to send coupons and mailers to the address corresponding to your phone number. You can also request catalogs through their website and sign up for emails there as well.
When is the Semi-Annual Sale (SAS)?
There are 2 Semi-Annual Sales yearly. Generally, they will start in May (online) and June (in-store) or December/early January (online) and January (in-store).
What does it mean to be flagged and how do I avoid it?
VS flags customers who they feel have abused the coupon codes and/or placed orders that they believe to be illegitimate. There are levels of being flagged, from not being allowed any GWPs or to use coupon codes to outright not allowing you to order from VS anymore. If you get flagged, all of your linked accounts will be flagged too. To avoid being flagged, you shouldn't engage in excessive coupon abuse, or place several orders with the same codes in one day. If you do get flagged, the only way around it is to set up a different account with all new personal information (address, credit card, phone number, and email).
How do I check the balance of my gift card, Secret Santa Card, or Secret Rewards Card?
You may check any promotional gift card or gift card balance in-store. You may also call 1-800-888-8200 and speak to a customer representative who will check any gift cards and promotional cards.
I cannot check my order status. Help!
Type your Client Number and Order Number directly onto the website instead of using the email link. If you do use the email link, ensure that the Order Number does not show up as a line of asterisks (*******). If it does, you must type in the Order Number to gain access to your order status. If neither of these work, clear out your cookies/cache and try again.
What is considered coupon abuse?
Some examples of abuse are:
▪ using the Birthday Code when it is not your birth month
▪ using the Birthday Code in your birth month more than once
▪ using more than one code applied to a single item in order to receive multiple GWPs
▪ placing multiple orders in a small timeframe of the same items to receive several of the same discounts/GWPs
▪ getting the same GWP more than once using different codes
▪ stacking the Tier Code and the Free Shipping Code in one order
▪ using too many $10 off codes (Bra Codes and Birthday Codes)
▪ using discount/GWP codes and checking out without the necessary items in your order by getting them to "stick"Reminders:
DO NOT POST YOUR ORDERS DETAILS on Slickdeal
Buying & Selling is not allowed on SlickDeals at all, regardless of the amounts
Trading anything with a retail value of $5 or less is OK
Do not talk people into making others' names appear in "Bold" or telling people who to rep. You may lose your rep points and/or abilities.
new info provided by SheenaMarie412:
What is a Secret Reward Card (SRC)?
This card is given out by VS for purchases made during a specific time frame. Most recently, it was given out in November, with any in-store purchase of $10 or more, or with any purchase online. The cards can be redeemed from December 1 – 24, 2009. The cards have a value of at least $10, but can also be $50, $100, or $500.
Cards cannot be used for gift card purchases. If you do use it for such a purchase online, you do so at your own risk. In the past, when VS has caught similar situations, they have chosen to not refund the order because it is a violation of terms.
To redeem your card:
- Use it in stores. According to the terms, you can use one SRC per transaction. If there is any remaining value after your purchase, it will remain on your card until the card expires on December 24.
- Use it on phone orders. Just call in, and give the SRC number and PIN when placing your order.
- Use it online. When you get to the checkout screen, enter the SRC number and PIN in the gift card slot.
Note: For phone and online orders, you can use up to 3 codes and only 1 SRC per order.
Are the $10 off any PINK purchase printable coupons on eBay valid?
NO. These are fraudulent coupons. There are a lot of sellers listing these on eBay, and despite numerous reports, these listings are not taken down. Even though the sellers have positive feedback, these are not legitimate coupons. They have been going around for a while now. If your coupon looks like this , but with some alterations, it is FAKE. Some sellers change the expiration date, some remove it entirely…does not matter, the coupon is fraudulent![/QUOTE]
VS CREDIT CARD HOLDERS READ THIS:
OMG SO FREAKING PO'D!!!!
EFFECTIVE JANUARY 29TH, 2010!!!
WHAT AN F IN THE A!!!!!!!!!!!!!!!
When you get the letter, it really does look like junk mail, open it up completely, and look on the absolute bottom left of the letter where it says a "Processing Fee: You will be charged $1.00 for each paper monthly billing statement mailed to you. You will not be charged this fee if you have registered for online access to your account and have agreed to receive your monthly billing statement solely electronically via e-statements" O AND ALSO, they are changing something regarding arbitration, and the only option they give you is to write to them if you don't accept the conditions and cancel your card
January 5, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.
May 4, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.
It's moved to a social group:The Official VS, Beauty & more thread
Where can I ask about a trade or to giveaway a VS coupon?
There is a Victoria's secret Trading/Giveaway thread located _HERE_ where you can post what you have to trade. Please keep in mind theSD rules for trading.
How do I redeem E-Gift Cards?
Sign in to VS. Go to your e-gift card email, click on the link. Your balance will be loaded on your account. When you are in the payment page at checkout, you will have the option to apply your e-gift card to the order. (Thankskurips)
Angel Rewards (AR) and other coupons - How to determine if they are double dippable?
Double-dippable means that they can be used 1) online/catalogue/phone order and 2) in-store. The online store (VSD) uses Codes and PINs while the B&M store uses a 4-digit Store offer.
- Online coupons are generally PP-XXXXXXX (where PP = prefix FA/SP) and 7 numbers. If there's a PIN code, it is unique and one-time use only.
- In-store offers are usually only a 4 digit numerical value.
The recommendation is to use the Online Code/PIN prior to going to the store to use it due to reports of SAs stealing the online code. An alternative is to write down the Code/PIN and use a permanent marker to cross out the Offer Code/PIN combo. Since they offer both an online code and in-store offer, you should use them both to maximize your savings.
If I purchase with a Gift Card/ SRC/ Angel Reward and then return an item, how am I refunded?
*Gift Card Returns- You get your money back in a Gift Card. If you also used a Credit Card that portion will go back on the CC you used.
*Angel Reward Returns- when the Angel Reward is applied on an in store purchase it is applied directly to the item so when you return you only get back what you paid for the item. So you forfeit that part of the Angel Reward.
*SRC - you will get a gift card back when you do the return, but has been heard some stores only let you do an exchange.
*Gift Card- you will get a check in the mail. If you use your Angel CC with it, it all goes back on your Angel CC.
*Angel Reward- if you use an Angel CC with it, it all goes back on your Angel CC.
*SRC- if you use an Angel CC with it, it all goes back on your Angel CC.
Lost our invoice, link for printable one to fill out: http://media.victorias
LIVE CHAT: http://www.victoriasse
Monday: 12AM-2AM, 8AM-12AM EST
Tuesday: 12AM-2AM, 8AM-5PM EST
Wednesday: 8AM-12AM EST
Thursday-Sunday: 12AM-2AM, 8AM-12AM EST
**LATEST ONLINE RETURN NEWS**:
You asked. We listened. RETURNS ARE ON US. Return your catalogue or online purchase in-store, and we'll ship it back-free!
1. Bring your items to a participating store. Don't forget your invoice! Our sales associates are unable to process a return or exchange without an invoice.
2. An associate will take your return and give you a drop-off receipt/
3. We'll ship your items back and issue your credit once they're received and processed.
All stores should be participating but call to verify before you go
*** IF ANYONE HAS ANY NEW CODES, PLEASE ADD OR EDIT. THANKS!***
PASSBOOK COUPONS (Angel Card Holders Only)
* PBOS coupons require a regular-priced item in your shopping bag at checkout. The code will not work if you have clearanced-items only.
TYPE THE OFFER CODE INTO THE Victoriassecret.com search box and it may show you eligible items
ANGELJAN JANUARY $25 Sports Bra
PINKJAN JANUARY $5 off Bralette or Bandeau
ANGELFEB FEBRUARY $15 off Very Sexy Bra
PINKFEB FEBRUARY Free Iphone Case $19.50 value
ANGELMAR March Free Flawless Panty
PINKMAR MARCH $10 off Wear Everywhere Bra
PINKAPR APRIL Free Cheekster $9.50 value
ANGELAPR APRIL$15 off Multiway
ANGELMAY MAY Free Lacie Hiphugger
ANGELJUN JUN Free No Show Sexy Panty
ANGELJUN JUN $10 off a bra
BRA & PANTY CODES
ROSELACE Free Rose Lace Cheekster Panty w Bra purchase Exp 1/26
FREEPANTY Free Cheeky Panty w Bra purchase Exp 1/26
SP1439577 $10 off a reg/sale priced bra + FreeCheeky Panty in White/Black Exp 2/20
SP1439709 $10 off a reg/sale priced bra Exp 2/24
SPORTBRA10 $10 off a VS Sport Bra Valid from 02/01/14 till 02/28/14
PINK35 free PINK panty with $35 PINK purchase (new Pink Nation members only) Exp unknown
ANGELBRA $10 off a Bra when you use your Angel Card (valid now through May 2014)
FREE GWP CODES
FA1339085 Free Swim Tote with $65 Purchase exp 1/31
SP1439757 Free Workout Bag with $65 Victoria's Secret Sport purchase exp 2/16
OTHER CODES/CURRENT OFFERS (please update as soon as you find one!!)
PINKBONUS $5 off Yoga Bottom (requires angel card) Exp 4/14
SHIPBRA Free Shipping w Bra purchase Exp 1/26
FA1339415 Free Shipping w $100 purchase Exp 2/17
FA1339217 Free Shipping w $100 purchase Exp 2/21
FA1339073 FREE SHIPPING & RETURNS WITH SWIM PURCHASE Exp 2/28
FA1339061 Free Shipping w $100 purchase Exp 2/28
SP1439277 Free Shipping w $100 purchase Exp 3/06
TIERED DISCOUNT CODES ($15 Off $100+, $30 off $150+, $75 off $250+)
Clearance merchandise does _not_ qualify toward offer eligibility. Some tiers differ slightly. Every month (or so) there is a tier that combines with Free Ship for a few days, but the usual tier code does not combine with Free Ship.
SPRING14 $15 off $100, $30 off $150, $75 off $250 Exp 2/13
SP1439517 $15 off $100, $30 off $150, $75 off $250 Exp 3/20
From in-store receipts, sometimes there is a $10 off $50 survey invitation code. Take the survey within 14 days at www.vsfeedback.
SURVEY12VS - Requires PIN - Exp 1/31
SURVEY1VS - Requires PIN - Exp 2/28
CODES FOR CANADIAN RESIDENTS:
*None at this time*
CODES FOR INTERNATIONAL RESIDENTS:
INTERNATIONAL SHIPPING: Girls do not pay $20 more for express shipping, if you get your order to weigh more than 1.6 kg -1.8 kg (coat+ other stuff; pair of shoes + other stuff; or 4-5-6 lotions/butters/etc.+other stuff or so) then VS ships your order EXPRESS by UPS :-)))
I always order with my orders at least 5-7 bott. VS Fantasies and always get my order shipped express!!!
VS can not ship international package (may be just out of Americas) weighted more than 1.8 kg (stuff+packaging+catalogues+custom documents) with USPS, they only can ship it by courier!!!
Total $$$ value of your order DOES NOT matter, it is the WEIGHT that matters when it is up to shipping method
OFFERS IN THE MAIL
*free panty mailers are being sent out*
IN-STORE SALES AND DEALS:
Pink Nation members: Free Rose Lace Cheekster Panty w PINK purchase & $10 Off a Bra over $25 Exp 1/27
Beauty Rush - Buy 2, Get 2 free . 1/14 - 1/27.
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