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Victoria's Secret Coupons ONLY thread - Absolutely No Off Topic and No Trading In Here

serra 11,030 November 30, 2009 at 07:55 PM
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VS FAQs.....please see wiki for codes

slickdeals.vs gmail account - password: slick123


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NEW! Victoria's Secret Coupon Thread
Frequently Asked Questions (FAQ)
This section can and should be edited by users.

I have a code not already listed here, what do I do?
First, please bring it to our attention in conversation. Second, it would be helpful to us if you would add the code, any offer details, and offer links available to this very wikipost, in the section above marked "Codes to be added to the first post."

Does VS charge for return shipping?
Yes. If you use the UPS label that VS provides with your order, you will be charged $5.99. This label comes with its own tracking number. Occasionally you can get free return shipping labels with your orders when particular offer codes are available. Also, if something is wrong with the item you received or the order is wrong, you can call Customer Service (CS) and ask them to waive the return shipping fee.

Can I put returns from different orders in a single return shipment?
Yes. You may want to bind all items from one order together with their return form and bind any other return items with their respective return forms using rubberbands or something similar. However, it is not a requirement to bind them.

I want to return something, does it matter that I threw away that plastic bag with the barcode on it?
It will help VS process your return if the item is in the original bag; however, it is not a requirement.

I want to return something, but I lost my order invoice / return form, what do I do?
Your order information should still be available under "Your Account" --> "Order Status." You can print out a return/exchange form here: http://slickdeals.net/?sdtid=1978802&sdpid=65611700&sdfid=10&lno=1&trd=http+media+victorias+wbr+secret+&u2=http%3A%2F%2Fmedia.victoriassecret.com%2Ffeatures%2F1265586149989%2FPrintable-Return-Final-fields.pdf and then fill it out with the information from your Order Status. Form is also attached at the bottom of the wiki.

What happened to the monthly Birthday Codes?
It seems that to cut down on coupon abuse Victoria's Secret is now emailing VIctoria's Secret Angels their Birthday Reward with individual certificate numbers.

Does VS do price adjustments?
Yes. For online orders, price adjustments must be done within 3 weeks of the shipment date. You can, however, call CS and depending on the rep you get, they might adjust the price if it's within a reasonable time (a couple days) from the 3 week mark. For in-store purchases, a one-time price adjustment may be made within 2 weeks of the original purchase (must have original receipt).

Does VS accept in-store returns for online purchases?
No. Some items they offer online are available in the store, but item numbers may differ. They do not accept your order invoice as a receipt. You can try to do an "I got this as a gift" exchange without a receipt, but they might not carry the item. If they do carry it, the store will give you store credit for the lowest price the item has ever been. VS does not accept in-store clothing returns on Moda International or any other brand the website carries.

Do I have to return my GWPs when I return the corresponding item purchased?
According to the offer details, VS reserves the right to charge you for the GWPs if you return the corresponding item. However, it depends on what the GWP is and the customer service rep you talk to. In general, if the GWP is an item that they sell, such as lip glosses, ultimate tanks, or flip flops, you will have to give it back in the return. If the GWP is something they don't sell, like totes, weekender bags, and PINK dogs, you normally won't have to return it.

Victoria's Secret Credit Card Online Management: Register today and receive 25 bonus points.

https://onlineaccess2.mycreditcard.cc/victoriassecret

Never post a Certificate Number unless you plan to give it away, since they signify one-time use only.

Victoria's Secret Credit Cardholder Benefits

Passbook of Savings - New Angels will receive our exclusive Passbook of Saving with their new Angel Card. The Passbook includes six months of savings worth over $100.
Endless Rewards - The first 250 points you accumulate using your Angel Card will qualify you for the Angel V.I.P Card and a $10 Angel Reward. Each subsequent 250 points accumulated will earn you a $10 Angel Reward.
Online Account Management - Angels get access. Anytime. Anywhere. Checking your statement, paying your bill or updating your account is as easy as logging in. Register today and receive 25 bonus points.
Birthday Gifts - We'll treat you to a surprise birthday gift each year that your Angel Card is active.
Exclusive merchandise - Angel only mailings and discounts on fabulous Victoria's Secret merchandise.
More Double Points - Double points on every bra purchase. * Only for Angels VIP status.
Beauty Events - We' provide you with free beauty samples and makeovers, and shower you with special little gifts twice a year.

How do I request a new PBOS (PassBook of Savings)?
Log in to the VS CC site noted above, hit "Contact Us" at the top bar, scroll to the bottom clink on the link "Submit a question", select "Other" as the subject, and ask them to send you a new passbook. Please note that you are only guaranteed a PBOS when you first open your VS CC Account and you may be denied an additional passbook.

New Question--->I checked my card, and I did not get Anniversary Triple Points in the month of (insert month). What happened?
Victoria's Secret is now granting Angels triple points for all purchases made during their entire anniversary month. You will receive notification via email (possibly with your billing statement). It is not yet clear how VS determines your anniversary month.

What is the automated backorder cancellation number?
1-800-888-8200 or 1-800-411-5116. Follow the prompts.

What is the address I need to mail my Merchandise Certificates to?
Victoria's Secret Direct GC, LLC
PO Box 182100
Columbus, OH 43218-2100

I called VSD and was told the address is no longer the above, but rather:
VSD PO Box 16589
COLUMBUS OH 43216
you might want to call in and verify. hth.

What is VS's address for returns?
VSD Attn: Returns Processing
8695 East Broad Street
Reynoldsburg, OH 43069-0001

What is VS's address for general inquiries?
Victoria's Secret
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589

How do I get offers mailed to me?
When visiting VS stores, the cashiers normally ask for your phone number and email. Giving them this information allows them to send coupons and mailers to the address corresponding to your phone number. You can also request catalogs through their website and sign up for emails there as well.

When is the Semi-Annual Sale (SAS)?
There are 2 Semi-Annual Sales yearly. Generally, they will start in May (online) and June (in-store) or December/early January (online) and January (in-store).

What does it mean to be flagged and how do I avoid it?
VS flags customers who they feel have abused the coupon codes and/or placed orders that they believe to be illegitimate. There are levels of being flagged, from not being allowed any GWPs or to use coupon codes to outright not allowing you to order from VS anymore. If you get flagged, all of your linked accounts will be flagged too. To avoid being flagged, you shouldn't engage in excessive coupon abuse, or place several orders with the same codes in one day. If you do get flagged, the only way around it is to set up a different account with all new personal information (address, credit card, phone number, and email).

How do I check the balance of my gift card, Secret Santa Card, or Secret Rewards Card?
You may check any promotional gift card or gift card balance in-store. You may also call 1-800-888-8200 and speak to a customer representative who will check any gift cards and promotional cards.

I cannot check my order status. Help!
Type your Client Number and Order Number directly onto the website instead of using the email link. If you do use the email link, ensure that the Order Number does not show up as a line of asterisks (*******). If it does, you must type in the Order Number to gain access to your order status. If neither of these work, clear out your cookies/cache and try again.

What is considered coupon abuse?


Some examples of abuse are:
▪ using the Birthday Code when it is not your birth month
▪ using the Birthday Code in your birth month more than once
▪ using more than one code applied to a single item in order to receive multiple GWPs
▪ placing multiple orders in a small timeframe of the same items to receive several of the same discounts/GWPs
▪ getting the same GWP more than once using different codes
▪ stacking the Tier Code and the Free Shipping Code in one order
▪ using too many $10 off codes (Bra Codes and Birthday Codes)
▪ using discount/GWP codes and checking out without the necessary items in your order by getting them to "stick"
Reminders:

DO NOT POST YOUR ORDERS DETAILS on Slickdeal
Buying & Selling is not allowed on SlickDeals at all, regardless of the amounts
Trading anything with a retail value of $5 or less is OK
Do not talk people into making others' names appear in "Bold" or telling people who to rep. You may lose your rep points and/or abilities.

new info provided by SheenaMarie412:

What is a Secret Reward Card (SRC)?

This card is given out by VS for purchases made during a specific time frame. Most recently, it was given out in November, with any in-store purchase of $10 or more, or with any purchase online. The cards can be redeemed from December 1 – 24, 2009. The cards have a value of at least $10, but can also be $50, $100, or $500.

Cards cannot be used for gift card purchases. If you do use it for such a purchase online, you do so at your own risk. In the past, when VS has caught similar situations, they have chosen to not refund the order because it is a violation of terms.

To redeem your card:
  1. Use it in stores. According to the terms, you can use one SRC per transaction. If there is any remaining value after your purchase, it will remain on your card until the card expires on December 24.
  2. Use it on phone orders. Just call in, and give the SRC number and PIN when placing your order.
  3. Use it online. When you get to the checkout screen, enter the SRC number and PIN in the gift card slot.

Note: For phone and online orders, you can use up to 3 codes and only 1 SRC per order.

Are the $10 off any PINK purchase printable coupons on eBay valid?

NO. These are fraudulent coupons. There are a lot of sellers listing these on eBay, and despite numerous reports, these listings are not taken down. Even though the sellers have positive feedback, these are not legitimate coupons. They have been going around for a while now. If your coupon looks like this [couponomist.com], but with some alterations, it is FAKE. Some sellers change the expiration date, some remove it entirely…does not matter, the coupon is fraudulent![/QUOTE]

Quote from smilinghelen View Post :
Mad

VS CREDIT CARD HOLDERS READ THIS:

OMG SO FREAKING PO'D!!!!


VS CC sent out a thing that looks like spam, privacy policy kind of thing, READ THE FINE PRINT... THEY WILL START CHARGING US $1.00 FOR EACH MONTHLY BILLING STATEMENT WE RECEIVE, unless we opt for the electronic statement method!!!

EFFECTIVE JANUARY 29TH, 2010!!!

WHAT AN F IN THE A!!!!!!!!!!!!!!!

When you get the letter, it really does look like junk mail, open it up completely, and look on the absolute bottom left of the letter where it says a "Processing Fee: You will be charged $1.00 for each paper monthly billing statement mailed to you. You will not be charged this fee if you have registered for online access to your account and have agreed to receive your monthly billing statement solely electronically via e-statements" O AND ALSO, they are changing something regarding arbitration, and the only option they give you is to write to them if you don't accept the conditions and cancel your card Ranting
September 24, 2010, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

January 5, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

May 4, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.
Add a Comment Sorry, this thread is closed.

25,293 Comments

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#9091
if any one has the sequin purse from tonight I may be interested, pm me what you would like in exchange
Helpful Comment? 0 0
#9092
Would love a FREESHIP code if anyone has an extra. Please PM. TIA!!
Helpful Comment? 0 0
#9093
In store and online, and since most of mine are $10...its' one SRC per item purchased. That kinds really seemed messed up. So if you bought 3 things, I got to use 3 cards.
Helpful Comment? 0 0
#9094
Still looking for one SRC. Have $15 off any online Express purchase to trade. Trying to order a robe tonight Pray
Helpful Comment? 0 0
#9095
free ship code for first to pm.

GONE to red333
Helpful Comment? 0 0
#9096
Quote from ALVSGIRLY View Post :
I have lots of src's! Looking for express $15 online codes. No newbs Teehee!
pmd you!
Helpful Comment? 0 0
#9097
Quote from gossip80 View Post :
i went to the event today and was able to combine the $25 off $100 with a $10 off $50 survey coupon and a $10 src Big Grin the girl at the register said i could only use one src per purchase though my friend who was at a different register said she was allowed to use up to 2 srcs per purchase. but i'm still happy as i was able to get the coin purse, though it seems like it's missing the strap that is seen dangling from the model's finger in the email :/
I let DD have the one I got tonight as she was with me Black sparkle change purse and I didn't see any strap on her one either!! What's up with that !! I couldn't be bothered getting tickets as it was a nut house glad I was on line early as the line was all the way out the door with 6-7 cashiers on crazy. We were just glad to get out !!
Helpful Comment? 0 0

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#9098
in need of free shipping code! please message me
Helpful Comment? 0 0
#9099
*gone now, thanks!*
Helpful Comment? 0 0
#9100
Can anyone tell me if the slipper socks ZU-292-067 pictured are navy blue or black, besides the Ivory and red. Thanks
Helpful Comment? 0 0
#9101
Quote from gypsylady View Post :
Can anyone tell me if the slipper socks ZU-292-067 pictured are navy blue or black, besides the Ivory and red. Thanks
C07 is a dark charcoal grey. HTH. Smilie
Helpful Comment? 0 0
#9102
Quote from Stardust42 View Post :
C07 is a dark charcoal grey. HTH. Smilie

Yes that does help. Repped! I guess I will order the red socks, since I did an order with the Ivory and don't need the dark charcoal grey color. I'm glad I asked first, because I thought they might be navy and match the checked PJ's I just got.
Helpful Comment? 0 0
#9103
Does anyone know how returns are done if I were to return one of the panties I purchased online from the 3/$33 panty promotion? Do they just refund the item price as invoiced? or does the remaining items get readjusted due to no longer having 3.
Also, if as a result of the return, the total dips below the minimum threshold for a free item received in the order, do they readjust that as well for online purchases?
Helpful Comment? 0 0
#9104
Quote from gypsylady View Post :
Yes that does help. Repped! I guess I will order the red socks, since I did an order with the Ivory and don't need the dark charcoal grey color. I'm glad I asked first, because I thought they might be navy and match the checked PJ's I just got.
You're welcome. Smilie You can always type in the color code in the search bar to see all the items with the same color option. The pictures of the other items may help you see the color more clearly.
Quote from silico3 View Post :
Does anyone know how returns are done if I were to return one of the panties I purchased online from the 3/$33 panty promotion? Do they just refund the item price as invoiced? or does the remaining items get readjusted due to no longer having 3.
Also, if as a result of the return, the total dips below the minimum threshold for a free item received in the order, do they readjust that as well for online purchases?
You'll get a refund as invoiced. They won't readjust the price of the other items.
Helpful Comment? 0 0

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#9105
Quote from wbink1500 View Post :
ORDER SUMMARY
Fragrance Gift Set
58-292-964
In Stock
SizeOS
Qty1
Free
Offer FRAGRANCE
You Saved $39

Cotton Lingerie
Low-rise Bikini Panty
ZU-258-416
In Stock
SizeL
ColorBlack (DL3)
Qty1
Free
Offer FA1232485
You Saved $8.50
Orig $8.50

Body by Victoria
Supermodel Push-Up Bra
ZU-279-373
In Stock
Size34C
ColorBlack (DL3)
Qty1
$19.50
Offer FA1232485
You Saved $10
Orig $29.50

Slipper Sock
ZU-292-067
In Stock
SizeOS
ColorLadybug Red (2A6)
Qty1
$10
Special
Orig $15

Order Total
Merchandise Subtotal
$29.50
Shipping & Handling:SHIP25
FREE
Sales Tax
$1.22
Order Total
$30.72
Gift Card Applied Today
-$10.00
Credit Card Payment Due
Payment Total
$20.72
Thanks for the details! I made a similar order. bounce

Anyone know if the SHIP25 code can be used more than once?
Helpful Comment? 0 0
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