Search in
VALENTINE'S DAY Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
Slickdeals Saves U! Student discounts, internships, events and $10K in scholarships Learn More
Forum Thread

ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

bpvh 14,406 May 24, 2010 at 08:30 AM
Deal
Score
+62
228,624 Views
Get Deal

Thread Details

Last Edited by bpvh November 5, 2013 at 05:48 PM
So, the below is what I have worked up so far. This is a work in progress and now I am looking for corrections/input/suggestions.

For example, what other information is wanted or what information included below is not wanted.

UPDATE for 11/05/2013 on the now completed merger and its impact on the rewards programs:
Q: I am a member of your retail loyalty program (Office Depot Rewards and/or OfficeMax MaxPerks). What happens to my rewards?

A: While we work to bring the assets of Office Depot and OfficeMax together, we will continue to provide the benefits and value you've come to enjoy from our existing loyalty programs, Office Depot Rewards and MaxPerks. Until further notice, you will continue to earn and redeem rewards from your existing program(s), as you always have. We expect to announce a combined loyalty program sometime in 2014.

--- http://www.officedepotmaxmerger.com/faq.shtml
--- http://news.officedepot.com/press...ete-merger

========================================


ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

  • Office Depot:
    • recycle:
      • value: up to 200 rewards points per cartridge recycled -- see purchase requirement below.
      • limit: 10 per calendar month - no per day restriction
      • type: ink or toner cartridge - all brands - may reject visibly damaged cartridges
    • purchase requirement:
      • to qualify to recycle for a month, a qualified purchase of $10 or more must be made in that month
      • Qualifying purchases exclude taxes; delivery fees; postage stamps; and prepaid gift, debit, phone or services cards; and purchases made with Office Depot Rewards and Merchandise Cards/Certificates.
    • recycling rewards:
      • issued:
        • recycling rewards points are paid out monthly together with purchase (standard and bonus) rewards points in the form of a Rewards Certificate.
        • rewards points are paid out in 1000 point increments
        • 1000 points equals $10
        • Rewards Certificates are made available within 30 days after the end of the month in which the rewards points are earned. To date this has meant sometime in the latter half of the month.
        • unpaid out points carryover from month to month until the end of the quarter when they expire
      • usage: Rewards Certificates may be redeemed on purchases at Office Depot US stores (including Puerto Rico), online or by phone (excluding all gift and prepaid cards)
      • expiration:
        • official: 60 days after the date of issuance
        • effective: the last day of the month 2 months following the month in which they are issued (???)
    • member services:


  • OfficeMax:
    • recycle: (for trial markets see post #595) (for all stores in California and select stores in Denver and Kansas City see post #672)
      • value: up to $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: 10 per calendar month - no per day restriction
      • type:
        • t&c: any visibly undamaged, originally manufactured, ink/toner cartridges. Remanufactured ink/toner cartridges are not eligible for rewards under the recycling program.
        • Some OM stores may accept remanufacturer cartridges
    • purchase requirement:
      • total recycling reward dollars issued for recycling may not exceed your total MaxPerks program qualified purchase balance.
      • Qualifying purchases are any products or services in our stores, catalogs or web site except for computers, tablets, eReaders, US Postal Stamps, gift cards, general use prepaid cards, phone cards, all products sold by RadioShack Mobile including mobile phones, mobile phone accessories and service plans, purchases with Retail Connect pricing, sales tax and purchases made prior to the date of enrollment, and purchases made with your MaxPerks rewards.
      • recycling and purchases carry over from month to month - expire at calendar year end
    • recycling rewards:
      • issued: monthly with purchase rewards about 15-30 days after month's end on a Rewards Card (unlimited use until funds exhausted or card expired), printable from the rewards site
      • usage: Reward Cards are not redeemable for gift cards, general use pre-paid cards, phone cards and are not redeemable for cash unless otherwise required by law.
        • in-store: t&c state up to three Rewards Cards may be used on a purchase but I used four without the cash register complaining this past June.
        • online: limited to one Reward Card or gift card per purchase.
        • phone: t&c state up to three Rewards Cards may be used on a purchase.
      • expiration:
        • official: 90 days after the date of issuance
        • effective: the last day of the month 3 months following the month in which they are issued
    • member services:

  • Staples:
    • recycle:
      • value: $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: Membership Level:
        • Standard: 10 per calendar month - no per day restriction
        • Plus ($500 in qualified purchases): 20 per calendar month - no per day restriction
        • Premier ($1000 in qualified purchases): 20 per calendar month - no per day restriction
      • type: any used ink or toner cartridge sold at any retail stores in the US
    • purchase requirement
      • $30 in ink/toner purchases in the past 180 days
    • recycling rewards:
      • issued: monthly, on a separate rewards certificate from purchase rewards, usually in the middle of the month after the month in which the recycling occurred. The rewards certificate is printable from the rewards site (ink rewards certificates can also be emailed and purchase rewards are also US Mailed).
      • usage: recycling rewards (and purchase rewards) are redeemable for most merchandise in Staples stores, online at staples.com [staples.com] or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, Staples gift cards, third party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrial purchases or any purchases made on other provider Web sites.
        • online: single transaction - must use full amount of reward check
        • in-store: two transactions -- a balance coupon is issued in-store if rewards check is not used all at once. Balance coupon has same expiration date as rewards check and must be used all at once in-store or online
      • expiration:
        • standard: the last day of the month 2 months following the month in which they are issued
        • plus: the last day of the month 2 months following the month in which they are issued
        • premier: the last day of the month 5 months following the month in which they are issued
    • member services


========================================


FAQ section (vers. 2013.07.01):


Q. Do you have to recycle or make a qualified purchase first? (Office Depot and OfficeMax)

A. It does not matter.


Q. Do you have to recycle and make a qualified purchase monthly for Office Depot's Rewards program?

A. Three key points:

--- Qualified purchases of $10 or more in a month are required to allow recycling rewards points to be earned for that month.
--- Rewards points are paid out in 1000 point increments.
--- Unpaid out points carry over from month to month until the end of the quarter when they expire.

Here is an example:

January: Make qualified purchases of $10 or more and recycle 7 carts earning 1400 rewards points. Payout of $10 for January (made in February). The remaining 400 rewards points are carried over to February.

February: Do not make a qualified purchase of $10 or more so not qualified to earn recycling rewards points. 400 rewards points carried over to March.

March: Make qualified purchases of $10 or more and recycle 9 carts earning 1800 rewards points. Payout of $20 (2000 points: 400 carried over plus 1600 earned in March) (made in April). The remaining 200 rewards points expire at the end of quarter.


Q. Do you have to recycle and make a qualified purchase monthly for OfficeMax's Business Rewards program?

A. Recycling rewards are only paid out (in $2 increments) to extent of qualified purchases. Here is an example based on OfficeMax's program:

January: recycle 10 carts, make $0.00 in qualified purchases. No payout for January (made in February). Recycling of 10 carts carried over to February.

February: recycle 10 carts, make $32 in qualified purchases. Payout of $32 for February (made in March). Recycling of 4 carts carried over to March.

March: recycle 0 carts, make $42 in qualified purchases. Payout of $8 for March (made in April). Qualified purchases of $34 carried over to April.

April: recycle 10 carts, make $0.00 in qualified purchases. Payout of $20 for April (made in May). Qualified purchases of $14 carried over to May.

May - November: no transactions. Qualified purchases of $14 carried over to December.

December: recycle 10 carts, make $4 in qualified purchases. Payout of $18 for December (made in January). Recycling of 1 cart lost at calendar year end.


Q. Where can I get used ink/toner cartridges?

A. Family and friends, neighbors, thift shops, garage/rummage sales, and of course like everything else, eBay.


Q. If I purchase an item with rewards will that purchase count my purchase requirement for recycling? (OD and OM only)

A. No, to the extent the purchase was paid for with rewards it will not count as a qualifying purchase for the purpose of the recycling purchase requirement.


Q. If I purchase an item with rewards will I earn the standard purchase rewards (e.g. Staples 10% back on ink or paper purchases)?

A. No, items purchased with rewards do not qualify as qualifying purchases for the purpose of earning standard purchase rewards.


Q. If I purchase an item that earns a bonus/special reward (100% back in rewards if item X is purchased, $Y back if item Z is purchased) and I purchase that item with rewards, will I receive the bonus/special reward?

A. It depends.

Office Depot: No, to the extend paid for with rewards (or coupons for that matter).

OfficeMax: So far yes with one exception. Paying for 100% back in rewards and fixed value (buy X, get $Y in rewards) bonus rewards offers with rewards have earned bonus rewards so at least for those two types of bonus rewards offers, MaxPerks rewards have "rolled".

The one bonus rewards offer that did not roll was its June 2010 "Get 20% Back in MaxPerks Rewards" offer and the offer's terms noted the exception:

"*20% MaxPerks Bonus Rewards offer valid in-store from June 20, 2010 thru June 26, 2010. Saving pass, phone promo code or online promo code and member's MaxPerks ID card must be presented at time of purchase. No Bonus Reward adjustments will be made after purchase. Not valid on computers, gift cards, general use prepaid cards, phone cards, purchases with a Retail ConnectSM card, sales tax, OfficeMax private label ink, toner and ink refills, Sprint® monthly price plans and purchases made prior to enrollment and purchases with a MaxPerks Reward Card."

Staples: No, to the extend paid for with rewards (or coupons for that matter).


========================================


Warning: Office Depot Worklife Rewards changing June 17

Office Depot Ink Recycling Policy: 20 cartridges per month as of 4/1/2010

Office Depot Ink Cartridge Recycling changing?

Office Max changes their ink recycling 05/10/09 (w/ additional policy changes 1/1/10)

Staples new ink recycling policy changes Starts July 1, 2010

Staples new ink recycling policy changes Starts Feb 1

1,351 Comments

44 45 46 47 48

Sign up for a Slickdeals account to remove this ad.

#676
Quote from ssdawg View Post :
This has been going on for months near me. Depends which location for CO. Diff accounts will show the old deal or new deal based on zip code. You could just go to the diff stores based on which deal you like better regardless of what your maxperks says, not sure if that is still the case
You are in one of the "selected areas only" regions, while for CA, it seems to cover everyone, and going to different stores in different zip codes will not make a difference.

I guess we can choose to recycle when they have fixed amount rewards in store to increase the payout, but they are not as common as online deals.

I wonder what changes OD will have in about 10 days.
Reply Helpful Comment? 0 0
#677
I'm in CA, anyone know what happens to the recycling credit that was done before June? Does it still stay in the account and get unlocked when qual. purchases are made or does it disappear.
Reply Helpful Comment? 0 0
#678
OM may loss business from me without those recycles. And sure, they do not care about this.
Reply Helpful Comment? 0 0
#679
Was the OfficeMax change a stealth move? Two day notice seems incredibly lame. I had over $100 ink recycle worth of credit I had not unlocked yet.
Reply Helpful Comment? 0 0
Joined Aug 2006
L10: Grand Master
14,406 Reputation
Original Poster
Pro
#680
Office Depot has released very basic information about the upcoming change to the rewards program: LINK [myworkliferewards.com]
Introducing Office Depot Rewards™!

Your new rewards program begins 7/1.

we reward:
Get 10 points for every $1 you spend on ink, toner, paper and copy/print/ship products and services. Plus, get even more points when you connect and recycle with us!

1,000 points = $10 rewards certificate

you choose:
Spend $200 in a quarter and you choose product categories you earn points on. That's all it takes to be a Choice Member!
Last edited by bpvh June 10, 2013 at 05:53 AM
Reply Helpful Comment? 0 0
Joined Aug 2006
L10: Grand Master
14,406 Reputation
Original Poster
Pro
#681
Quote from bpvh View Post :
Office Depot has released very basic information about the upcoming change to the rewards program: LINK [myworkliferewards.com]
Introducing Office Depot Rewards™!

Your new rewards program begins 7/1.

we reward:
Get 10 points for every $1 you spend on ink, toner, paper and copy/print/ship products and services. Plus, get even more points when you connect and recycle with us!

1,000 points = $10 rewards certificate

you choose:
Spend $200 in a quarter and you choose product categories you earn points on. That's all it takes to be a Choice Member!
When logging in, this is noted:
The Worklife Rewards® website will be unavailable June 15 and 16 while we work on your new rewards program. Be sure to print your Rewards Certificate(s) before the weekend. We apologize for the inconvenience.
Last edited by bpvh June 10, 2013 at 05:52 AM
Reply Helpful Comment? 0 0
#682
Quote from bpvh View Post :
When logging in, this is noted:
The Worklife Rewards® website will be unavailable June 15 and 16 while we work on your new rewards program. Be sure to print your Rewards Certificate(s) before the weekend. We apologize for the inconvenience.
Someone posted in the Lounge that OD is now allowing only 5 ink cartridges to be recycled starting July 2013. Real or fake story?
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2006
L10: Grand Master
14,406 Reputation
Original Poster
Pro
#683
Quote from daniel32 View Post :
Someone posted in the Lounge that OD is now allowing only 5 ink cartridges to be recycled starting July 2013. Real or fake story?
I don't see the five cart limitation. AFAIK, the graphic on the linked page is all the information about the changes that is available. LINK [myworkliferewards.com]

Click image for larger version

Name:	Interim_ODRNew_20130610.jpg
Views:	21
Size:	102.2 KB
ID:	2051978

The terms and FAQ have yet to be updated.
Last edited by bpvh June 11, 2013 at 08:41 AM
Reply Helpful Comment? 0 0
#684
Quote from kfpanda View Post :
I'm in CA, anyone know what happens to the recycling credit that was done before June? Does it still stay in the account and get unlocked when qual. purchases are made or does it disappear.
Happy to report that the current 100% back promo released all my pending ink recycling rewards in CA.
Reply Helpful Comment? 0 0
#685
If nothing else I have to give credit to OD to at least make whatever changes at the end of a quarter. Think of all the headaches CSR at Staples and OM had to deal with programs changing mid month.
Reply Helpful Comment? 0 0
#686
Here is the new Office Depot ink recycle program
Looks like the major change is you have to spend $10 each month.
Each cartridge is 200 points and you can turn in 10 a month. (2000 Points) with a 1000 points equaling a $10.


https://www.officedepotrewards.co...wlrFAQ1151

Ink and Toner Recycling

What do I get back for each cartridge recycled?

Back to Top


You get 200 points for each ink or toner cartridge that you recycle, up to 10 cartridges per month, when you make a $10 qualifying purchase the same month. You can recycle additional cartridges, but points will only be issued on 10.


What is a qualifying purchase for ink and toner recycling?

Back to Top


Qualifying purchases include any product or service purchase made in store, online, by phone or fax excluding: taxes; delivery fees; postage stamps; gift and prepaid cards; and purchases made with Office Depot® Rewards and Merchandise Cards/Certificates.


What ink and toner cartridges qualify for points?

Back to Top


All brands of ink and toner qualify for points.


How can I view my recycling points?

Back to Top


Log in to your account and click on the "Account Summary" link. Recycling points will post to your account within 5 days after the end of the month. Be sure to keep your recycling receipts for your records.


When will I receive my recycling points?

Back to Top


Recycling points are included in your Office Depot® Rewards Certificate when you earn at least 1,000 points. For every 1,000 points earned you will receive a $10 Rewards Certificate.
Last edited by DOWNBYTHESEASIDE June 17, 2013 at 03:19 AM
Reply Helpful Comment? 0 0
Joined Aug 2006
L10: Grand Master
14,406 Reputation
Original Poster
Pro
#687
Quote from LEDZEPZOSO View Post :
Here is the new Office Depot ink recycle program
Looks like the major change is you have to spend $10 each month.
Each cartridge is 200 points and you can turn in 10 a month. (2000 Points) with a 1000 points equaling a $10.
Some other changes impacting recycling:
--- rewards paid monthly instead of quarterly
--- rewards expire after 60 days instead of 90 days

As noted, rewards are paid in increments of 1000 points / $10 and both recycling and purchase rewards count toward the 1000 pt / $10 increments.

As for point carryover from month to month, its sort of similar in that points carryover from month to month but do not carryover beyond quarters end.
Reply Helpful Comment? 0 0
#688
Wow, that's beyond horrible. I hope they somehow use OM's program instead after the merger (wishful thinking, I know). Oh well, can't fault them for tidying up their program to weed out the leechers but I'll make sure I leech what I can before the changes go into effect.
Reply Helpful Comment? 0 0
#689
Quote from linlj View Post :
Wow, that's beyond horrible. I hope they somehow use OM's program instead after the merger (wishful thinking, I know). Oh well, can't fault them for tidying up their program to weed out the leechers but I'll make sure I leech what I can before the changes go into effect.
Why is the program so horrible?
We still get $20 a month. They drop the spending from $60 a quarter to $30 a quarter that needs to be made by $10 a month.
Rewards are paid montly instead of quarterly.
The only change I see that is worse is only 2 months to use the rewards instead of 3.
Am I missing something? I have no problems with the new reward program.


You only have 12 more days to leech the old system..
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#690
Quote from LEDZEPZOSO View Post :
Why is the program so horrible?
We still get $20 a month. They drop the spending from $60 a quarter to $30 a quarter that needs to be made by $10 a month.
Rewards are paid montly instead of quarterly.
The only change I see that is worse is only 2 months to use the rewards instead of 3.
Am I missing something? I have no problems with the new reward program.


You only have 12 more days to leech the old system..
I think it is ok as well. I have to go there to recycle the carts anyway so spending $10 while I am there and probably the previous $20 of ink credit will be easy enough. Way better than forcing me to buy ink I don't need/want.
Reply Helpful Comment? 0 0
Page 46 of 91
44 45 46 47 48
Join the Conversation
Add a Comment
 
Slickdeals Price Tracker
Saving money just got easier.
Start Tracking Today
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)