Search in
MOTHER'S DAY Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
Forum Thread

ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

bpvh 11,764 14,565 May 24, 2010 at 07:30 AM
Deal
Score
+62
240,918 Views
Get Deal

Thread Details

Last Edited by bpvh November 5, 2013 at 04:48 PM
So, the below is what I have worked up so far. This is a work in progress and now I am looking for corrections/input/suggestions.

For example, what other information is wanted or what information included below is not wanted.

UPDATE for 11/05/2013 on the now completed merger and its impact on the rewards programs:
Q: I am a member of your retail loyalty program (Office Depot Rewards and/or OfficeMax MaxPerks). What happens to my rewards?

A: While we work to bring the assets of Office Depot and OfficeMax together, we will continue to provide the benefits and value you've come to enjoy from our existing loyalty programs, Office Depot Rewards and MaxPerks. Until further notice, you will continue to earn and redeem rewards from your existing program(s), as you always have. We expect to announce a combined loyalty program sometime in 2014.

--- http://www.officedepotmaxmerger.com/faq.shtml
--- http://news.officedepot.com/press...ete-merger

========================================


ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

  • Office Depot:
    • recycle:
      • value: up to 200 rewards points per cartridge recycled -- see purchase requirement below.
      • limit: 10 per calendar month - no per day restriction
      • type: ink or toner cartridge - all brands - may reject visibly damaged cartridges
    • purchase requirement:
      • to qualify to recycle for a month, a qualified purchase of $10 or more must be made in that month
      • Qualifying purchases exclude taxes; delivery fees; postage stamps; and prepaid gift, debit, phone or services cards; and purchases made with Office Depot Rewards and Merchandise Cards/Certificates.
    • recycling rewards:
      • issued:
        • recycling rewards points are paid out monthly together with purchase (standard and bonus) rewards points in the form of a Rewards Certificate.
        • rewards points are paid out in 1000 point increments
        • 1000 points equals $10
        • Rewards Certificates are made available within 30 days after the end of the month in which the rewards points are earned. To date this has meant sometime in the latter half of the month.
        • unpaid out points carryover from month to month until the end of the quarter when they expire
      • usage: Rewards Certificates may be redeemed on purchases at Office Depot US stores (including Puerto Rico), online or by phone (excluding all gift and prepaid cards)
      • expiration:
        • official: 60 days after the date of issuance
        • effective: the last day of the month 2 months following the month in which they are issued (???)
    • member services:


  • OfficeMax:
    • recycle: (for trial markets see post #595) (for all stores in California and select stores in Denver and Kansas City see post #672)
      • value: up to $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: 10 per calendar month - no per day restriction
      • type:
        • t&c: any visibly undamaged, originally manufactured, ink/toner cartridges. Remanufactured ink/toner cartridges are not eligible for rewards under the recycling program.
        • Some OM stores may accept remanufacturer cartridges
    • purchase requirement:
      • total recycling reward dollars issued for recycling may not exceed your total MaxPerks program qualified purchase balance.
      • Qualifying purchases are any products or services in our stores, catalogs or web site except for computers, tablets, eReaders, US Postal Stamps, gift cards, general use prepaid cards, phone cards, all products sold by RadioShack Mobile including mobile phones, mobile phone accessories and service plans, purchases with Retail Connect pricing, sales tax and purchases made prior to the date of enrollment, and purchases made with your MaxPerks rewards.
      • recycling and purchases carry over from month to month - expire at calendar year end
    • recycling rewards:
      • issued: monthly with purchase rewards about 15-30 days after month's end on a Rewards Card (unlimited use until funds exhausted or card expired), printable from the rewards site
      • usage: Reward Cards are not redeemable for gift cards, general use pre-paid cards, phone cards and are not redeemable for cash unless otherwise required by law.
        • in-store: t&c state up to three Rewards Cards may be used on a purchase but I used four without the cash register complaining this past June.
        • online: limited to one Reward Card or gift card per purchase.
        • phone: t&c state up to three Rewards Cards may be used on a purchase.
      • expiration:
        • official: 90 days after the date of issuance
        • effective: the last day of the month 3 months following the month in which they are issued
    • member services:

  • Staples:
    • recycle:
      • value: $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: Membership Level:
        • Standard: 10 per calendar month - no per day restriction
        • Plus ($500 in qualified purchases): 20 per calendar month - no per day restriction
        • Premier ($1000 in qualified purchases): 20 per calendar month - no per day restriction
      • type: any used ink or toner cartridge sold at any retail stores in the US
    • purchase requirement
      • $30 in ink/toner purchases in the past 180 days
    • recycling rewards:
      • issued: monthly, on a separate rewards certificate from purchase rewards, usually in the middle of the month after the month in which the recycling occurred. The rewards certificate is printable from the rewards site (ink rewards certificates can also be emailed and purchase rewards are also US Mailed).
      • usage: recycling rewards (and purchase rewards) are redeemable for most merchandise in Staples stores, online at staples.com [staples.com] or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, Staples gift cards, third party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrial purchases or any purchases made on other provider Web sites.
        • online: single transaction - must use full amount of reward check
        • in-store: two transactions -- a balance coupon is issued in-store if rewards check is not used all at once. Balance coupon has same expiration date as rewards check and must be used all at once in-store or online
      • expiration:
        • standard: the last day of the month 2 months following the month in which they are issued
        • plus: the last day of the month 2 months following the month in which they are issued
        • premier: the last day of the month 5 months following the month in which they are issued
    • member services


========================================


FAQ section (vers. 2013.07.01):


Q. Do you have to recycle or make a qualified purchase first? (Office Depot and OfficeMax)

A. It does not matter.


Q. Do you have to recycle and make a qualified purchase monthly for Office Depot's Rewards program?

A. Three key points:

--- Qualified purchases of $10 or more in a month are required to allow recycling rewards points to be earned for that month.
--- Rewards points are paid out in 1000 point increments.
--- Unpaid out points carry over from month to month until the end of the quarter when they expire.

Here is an example:

January: Make qualified purchases of $10 or more and recycle 7 carts earning 1400 rewards points. Payout of $10 for January (made in February). The remaining 400 rewards points are carried over to February.

February: Do not make a qualified purchase of $10 or more so not qualified to earn recycling rewards points. 400 rewards points carried over to March.

March: Make qualified purchases of $10 or more and recycle 9 carts earning 1800 rewards points. Payout of $20 (2000 points: 400 carried over plus 1600 earned in March) (made in April). The remaining 200 rewards points expire at the end of quarter.


Q. Do you have to recycle and make a qualified purchase monthly for OfficeMax's Business Rewards program?

A. Recycling rewards are only paid out (in $2 increments) to extent of qualified purchases. Here is an example based on OfficeMax's program:

January: recycle 10 carts, make $0.00 in qualified purchases. No payout for January (made in February). Recycling of 10 carts carried over to February.

February: recycle 10 carts, make $32 in qualified purchases. Payout of $32 for February (made in March). Recycling of 4 carts carried over to March.

March: recycle 0 carts, make $42 in qualified purchases. Payout of $8 for March (made in April). Qualified purchases of $34 carried over to April.

April: recycle 10 carts, make $0.00 in qualified purchases. Payout of $20 for April (made in May). Qualified purchases of $14 carried over to May.

May - November: no transactions. Qualified purchases of $14 carried over to December.

December: recycle 10 carts, make $4 in qualified purchases. Payout of $18 for December (made in January). Recycling of 1 cart lost at calendar year end.


Q. Where can I get used ink/toner cartridges?

A. Family and friends, neighbors, thift shops, garage/rummage sales, and of course like everything else, eBay.


Q. If I purchase an item with rewards will that purchase count my purchase requirement for recycling? (OD and OM only)

A. No, to the extent the purchase was paid for with rewards it will not count as a qualifying purchase for the purpose of the recycling purchase requirement.


Q. If I purchase an item with rewards will I earn the standard purchase rewards (e.g. Staples 10% back on ink or paper purchases)?

A. No, items purchased with rewards do not qualify as qualifying purchases for the purpose of earning standard purchase rewards.


Q. If I purchase an item that earns a bonus/special reward (100% back in rewards if item X is purchased, $Y back if item Z is purchased) and I purchase that item with rewards, will I receive the bonus/special reward?

A. It depends.

Office Depot: No, to the extend paid for with rewards (or coupons for that matter).

OfficeMax: So far yes with one exception. Paying for 100% back in rewards and fixed value (buy X, get $Y in rewards) bonus rewards offers with rewards have earned bonus rewards so at least for those two types of bonus rewards offers, MaxPerks rewards have "rolled".

The one bonus rewards offer that did not roll was its June 2010 "Get 20% Back in MaxPerks Rewards" offer and the offer's terms noted the exception:

"*20% MaxPerks Bonus Rewards offer valid in-store from June 20, 2010 thru June 26, 2010. Saving pass, phone promo code or online promo code and member's MaxPerks ID card must be presented at time of purchase. No Bonus Reward adjustments will be made after purchase. Not valid on computers, gift cards, general use prepaid cards, phone cards, purchases with a Retail ConnectSM card, sales tax, OfficeMax private label ink, toner and ink refills, Sprint® monthly price plans and purchases made prior to enrollment and purchases with a MaxPerks Reward Card."

Staples: No, to the extend paid for with rewards (or coupons for that matter).


========================================


Warning: Office Depot Worklife Rewards changing June 17

Office Depot Ink Recycling Policy: 20 cartridges per month as of 4/1/2010

Office Depot Ink Cartridge Recycling changing?

Office Max changes their ink recycling 05/10/09 (w/ additional policy changes 1/1/10)

Staples new ink recycling policy changes Starts July 1, 2010

Staples new ink recycling policy changes Starts Feb 1

Community Wiki

Last Edited by tiga2009 August 13, 2013 at 09:06 AM
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

Staples Savings Pass Info - Purchase Pass Card for $15 for 10% off through to 5/31/14:
http://slickdeals.net/f/5897870-staples-saving-pass-save-10-on-ink?v=1&utm_source=iphone_app
http://www.staples.com/sbd/cre/pr...index.html

To check how long it has been since you last purchased ink:
http://www.calendar-12.com/date_add_days (credit to E_W)

1,357 Comments

9 10 11 12 13

Sign up for a Slickdeals account to remove this ad.

#151
My November and December Ink recycling transaction still not showing in my staples rewards account. Anybody has the same experience?
Reply Helpful Comment? 0 0
Joined Aug 2006
L10: Grand Master
11,764 Posts
14,565 Reputation
Original Poster
Pro
#152
Quote from proud2bpinoy View Post :
My November and December Ink recycling transaction still not showing in my staples rewards account. Anybody has the same experience?
It is hit or miss whether the site records the recycling transaction anywhere on the site. Are the recycling transactions listed under My Rewards >> View Your Purchases?
Reply Helpful Comment? 0 0
#153
Quote from bpvh View Post :
It is hit or miss whether the site records the recycling transaction anywhere on the site. Are the recycling transactions listed under My Rewards >> View Your Purchases?
Your right. Thanks. It is not listed under "My Ink Recycling Rewards" but it is showing under my "View Your Purchases". I don't have to worry about it then.
Reply Helpful Comment? 0 0
Joined Aug 2004
Urinates Too Frequently
11,278 Posts
3,043 Reputation
#154
Quote from bpvh View Post :
Received the same email, with my MaxPerks ID in the fine print. Emailed my brother and he only received $20 off $125 coupon.
I made a $54 purchase yesterday, not reflected online in my account yet. Usually that stuff gets updated overnight.

*edit* It took a couple of days but the purchase did show up, along with the $50 bonus reward woot
Reply Helpful Comment? 0 0
Last edited by Hoseman666 December 13, 2010 at 11:41 PM
Joined Aug 2006
L10: Grand Master
11,764 Posts
14,565 Reputation
Original Poster
Pro
#155
OfficeMax's MaxPerks rewards for November transactions are available -- at least for me.
Reply Helpful Comment? 0 0
Joined Aug 2004
Urinates Too Frequently
11,278 Posts
3,043 Reputation
#156
Quote from bpvh View Post :
OfficeMax's MaxPerks rewards for November transactions are available -- at least for me.
WooHoo! An extra $9 for xmas shopping!
Reply Helpful Comment? 0 0
#157
I purchased the FAR norton software in mid November, a few days later, I recycled 20 ink cart at OD, my reward account is still showing less than $1 rewards from the purchase of the software, but not the ink rewards (I can see the transaction for the recycle from purchase history, but not showing up the $40 rewards). Why I didn't get the rewards? Is it because I made the purchase before the recycling? Or it's simply processing time? TIA
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2006
L10: Grand Master
11,764 Posts
14,565 Reputation
Original Poster
Pro
#158
Quote from ishopping View Post :
I purchased the FAR norton software in mid November, a few days later, I recycled 20 ink cart at OD, my reward account is still showing less than $1 rewards from the purchase of the software, but not the ink rewards (I can see the transaction for the recycle from purchase history, but not showing up the $40 rewards). Why I didn't get the rewards? Is it because I made the purchase before the recycling? Or it's simply processing time? TIA
The rewards from purchasing Norton will be 1% of the purchase price (less any coupon used, net of tax).

The ink/toner recycling rewards for the previous usually would have posted by now. Actually, I am surprised they have not -- at least for me and you. When the site updated earlier in the month I checked to make sure the 100% back in supplies bonus rewards (11/14-11/20) posted but did not check the recycling rewards.

The rewards site is not finished updating rewards for November transactions as the 100% back in shipping bonus rewards have not posted either.
Reply Helpful Comment? 0 0
Joined Aug 2006
L10: Grand Master
11,764 Posts
14,565 Reputation
Original Poster
Pro
#159
Staples has updated the format of its rewards site. Not sure if the site is more accurate as I stopped updating my purchase file when I hit the $1000 level for retaining premier status. It claims to have year to date spending through the 15th.

One good change is that it seems to be tracking bonus rewards as my one 100% back in battery rewards purchase is noted.
Reply Helpful Comment? 0 0
Last edited by bpvh December 18, 2010 at 11:27 AM
Joined Dec 2008
Permanently Banned
7,824 Posts
2,864 Reputation
#160
Quote from bpvh View Post :
Staples has updated the format of its rewards site. Not sure if the site is more accurate as I stopped updating my purchase file when I hit the $1000 level for retaining premier status. It claims to have year to date spending through the 15th.

One good change is that it seems to be tracking bonus rewards as my one 100% back in battery rewards purchase is noted.
I don't think the year-to-date spending is accurate. I have spent around $1100 total in jan to sep but it claims I have spent only $800 Confused. A staples rewards rep confirmed that I spend $1100. Also if I go to "purchase history" and I add up each transaction I did from jan to sep, the total is $1100 out of pocket (after coupons, rewards/ink checks, etc).
Reply Helpful Comment? 0 0
#161
Quote from bpvh View Post :
The rewards from purchasing Norton will be 1% of the purchase price (less any coupon used, net of tax).

The ink/toner recycling rewards for the previous usually would have posted by now. Actually, I am surprised they have not -- at least for me and you. When the site updated earlier in the month I checked to make sure the 100% back in supplies bonus rewards (11/14-11/20) posted but did not check the recycling rewards.

The rewards site is not finished updating rewards for November transactions as the 100% back in shipping bonus rewards have not posted either.
Thank you bpvh, I'll wait for them to update the rewards.
Reply Helpful Comment? 0 0
Joined Aug 2004
Urinates Too Frequently
11,278 Posts
3,043 Reputation
#162
Does anyone know about OfficeMax's recycling promotion this week? For the Kodak printers get $25 or $50 when you buy a 5250 or 7250, when recycling any ink or toner cartridge.

Am thinking get the 7250 and PM to BB for $99.99, get extra $50 for recycling?

**EDIT** Per their weekly ad, the website price for the 7250 is $99.99 already.
Reply Helpful Comment? 0 0
Last edited by Hoseman666 December 19, 2010 at 09:41 AM
#163
I hope someone can answer this for me. For Office Depot, do they add the rewards to the member card or send a separate rewards card in the mail? Since it's been over 60 days after the third quarter ended. I'm so used Staples sending me a check after every month, so I'm just a bit confused on how the rewards is given from Office Depot. Thanks.
Reply Helpful Comment? 0 0
#164
Quote from yangster View Post :
I hope someone can answer this for me. For Office Depot, do they add the rewards to the member card or send a separate rewards card in the mail? Since it's been over 60 days after the third quarter ended. I'm so used Staples sending me a check after every month, so I'm just a bit confused on how the rewards is given from Office Depot. Thanks.
Separate card in the mail. They can be very slow. Last quarter I despaired that mine had gotten lost in the mail before I actually received them.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2006
L10: Grand Master
11,764 Posts
14,565 Reputation
Original Poster
Pro
#165
Quote from yangster View Post :
I hope someone can answer this for me. For Office Depot, do they add the rewards to the member card or send a separate rewards card in the mail? Since it's been over 60 days after the third quarter ended. I'm so used Staples sending me a check after every month, so I'm just a bit confused on how the rewards is given from Office Depot. Thanks.
Quote from luvkittehs View Post :
Separate card in the mail. They can be very slow. Last quarter I despaired that mine had gotten lost in the mail before I actually received them.
Yes, OD rewards mailings can be very slow but the third quarter rewards started arriving around the 18th of November so if you have not received yours yet, it is probably worth a phone call.
Reply Helpful Comment? 0 0
Page 11 of 91
9 10 11 12 13
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)