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ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

bpvh 14,406 May 24, 2010 at 08:30 AM
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Last Edited by bpvh November 5, 2013 at 05:48 PM
So, the below is what I have worked up so far. This is a work in progress and now I am looking for corrections/input/suggestions.

For example, what other information is wanted or what information included below is not wanted.

UPDATE for 11/05/2013 on the now completed merger and its impact on the rewards programs:
Q: I am a member of your retail loyalty program (Office Depot Rewards and/or OfficeMax MaxPerks). What happens to my rewards?

A: While we work to bring the assets of Office Depot and OfficeMax together, we will continue to provide the benefits and value you've come to enjoy from our existing loyalty programs, Office Depot Rewards and MaxPerks. Until further notice, you will continue to earn and redeem rewards from your existing program(s), as you always have. We expect to announce a combined loyalty program sometime in 2014.

--- http://www.officedepotmaxmerger.com/faq.shtml
--- http://news.officedepot.com/press...ete-merger

========================================


ink/toner cartridge recycling primer/faq for Office Depot, OfficeMax and Staples (vers. 2013.07.01)

  • Office Depot:
    • recycle:
      • value: up to 200 rewards points per cartridge recycled -- see purchase requirement below.
      • limit: 10 per calendar month - no per day restriction
      • type: ink or toner cartridge - all brands - may reject visibly damaged cartridges
    • purchase requirement:
      • to qualify to recycle for a month, a qualified purchase of $10 or more must be made in that month
      • Qualifying purchases exclude taxes; delivery fees; postage stamps; and prepaid gift, debit, phone or services cards; and purchases made with Office Depot Rewards and Merchandise Cards/Certificates.
    • recycling rewards:
      • issued:
        • recycling rewards points are paid out monthly together with purchase (standard and bonus) rewards points in the form of a Rewards Certificate.
        • rewards points are paid out in 1000 point increments
        • 1000 points equals $10
        • Rewards Certificates are made available within 30 days after the end of the month in which the rewards points are earned. To date this has meant sometime in the latter half of the month.
        • unpaid out points carryover from month to month until the end of the quarter when they expire
      • usage: Rewards Certificates may be redeemed on purchases at Office Depot US stores (including Puerto Rico), online or by phone (excluding all gift and prepaid cards)
      • expiration:
        • official: 60 days after the date of issuance
        • effective: the last day of the month 2 months following the month in which they are issued (???)
    • member services:


  • OfficeMax:
    • recycle: (for trial markets see post #595) (for all stores in California and select stores in Denver and Kansas City see post #672)
      • value: up to $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: 10 per calendar month - no per day restriction
      • type:
        • t&c: any visibly undamaged, originally manufactured, ink/toner cartridges. Remanufactured ink/toner cartridges are not eligible for rewards under the recycling program.
        • Some OM stores may accept remanufacturer cartridges
    • purchase requirement:
      • total recycling reward dollars issued for recycling may not exceed your total MaxPerks program qualified purchase balance.
      • Qualifying purchases are any products or services in our stores, catalogs or web site except for computers, tablets, eReaders, US Postal Stamps, gift cards, general use prepaid cards, phone cards, all products sold by RadioShack Mobile including mobile phones, mobile phone accessories and service plans, purchases with Retail Connect pricing, sales tax and purchases made prior to the date of enrollment, and purchases made with your MaxPerks rewards.
      • recycling and purchases carry over from month to month - expire at calendar year end
    • recycling rewards:
      • issued: monthly with purchase rewards about 15-30 days after month's end on a Rewards Card (unlimited use until funds exhausted or card expired), printable from the rewards site
      • usage: Reward Cards are not redeemable for gift cards, general use pre-paid cards, phone cards and are not redeemable for cash unless otherwise required by law.
        • in-store: t&c state up to three Rewards Cards may be used on a purchase but I used four without the cash register complaining this past June.
        • online: limited to one Reward Card or gift card per purchase.
        • phone: t&c state up to three Rewards Cards may be used on a purchase.
      • expiration:
        • official: 90 days after the date of issuance
        • effective: the last day of the month 3 months following the month in which they are issued
    • member services:

  • Staples:
    • recycle:
      • value: $2 in rewards per cartridge recycled -- see purchase requirement below
      • limit: Membership Level:
        • Standard: 10 per calendar month - no per day restriction
        • Plus ($500 in qualified purchases): 20 per calendar month - no per day restriction
        • Premier ($1000 in qualified purchases): 20 per calendar month - no per day restriction
      • type: any used ink or toner cartridge sold at any retail stores in the US
    • purchase requirement
      • $30 in ink/toner purchases in the past 180 days
    • recycling rewards:
      • issued: monthly, on a separate rewards certificate from purchase rewards, usually in the middle of the month after the month in which the recycling occurred. The rewards certificate is printable from the rewards site (ink rewards certificates can also be emailed and purchase rewards are also US Mailed).
      • usage: recycling rewards (and purchase rewards) are redeemable for most merchandise in Staples stores, online at staples.com [staples.com] or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, Staples gift cards, third party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrial purchases or any purchases made on other provider Web sites.
        • online: single transaction - must use full amount of reward check
        • in-store: two transactions -- a balance coupon is issued in-store if rewards check is not used all at once. Balance coupon has same expiration date as rewards check and must be used all at once in-store or online
      • expiration:
        • standard: the last day of the month 2 months following the month in which they are issued
        • plus: the last day of the month 2 months following the month in which they are issued
        • premier: the last day of the month 5 months following the month in which they are issued
    • member services


========================================


FAQ section (vers. 2013.07.01):


Q. Do you have to recycle or make a qualified purchase first? (Office Depot and OfficeMax)

A. It does not matter.


Q. Do you have to recycle and make a qualified purchase monthly for Office Depot's Rewards program?

A. Three key points:

--- Qualified purchases of $10 or more in a month are required to allow recycling rewards points to be earned for that month.
--- Rewards points are paid out in 1000 point increments.
--- Unpaid out points carry over from month to month until the end of the quarter when they expire.

Here is an example:

January: Make qualified purchases of $10 or more and recycle 7 carts earning 1400 rewards points. Payout of $10 for January (made in February). The remaining 400 rewards points are carried over to February.

February: Do not make a qualified purchase of $10 or more so not qualified to earn recycling rewards points. 400 rewards points carried over to March.

March: Make qualified purchases of $10 or more and recycle 9 carts earning 1800 rewards points. Payout of $20 (2000 points: 400 carried over plus 1600 earned in March) (made in April). The remaining 200 rewards points expire at the end of quarter.


Q. Do you have to recycle and make a qualified purchase monthly for OfficeMax's Business Rewards program?

A. Recycling rewards are only paid out (in $2 increments) to extent of qualified purchases. Here is an example based on OfficeMax's program:

January: recycle 10 carts, make $0.00 in qualified purchases. No payout for January (made in February). Recycling of 10 carts carried over to February.

February: recycle 10 carts, make $32 in qualified purchases. Payout of $32 for February (made in March). Recycling of 4 carts carried over to March.

March: recycle 0 carts, make $42 in qualified purchases. Payout of $8 for March (made in April). Qualified purchases of $34 carried over to April.

April: recycle 10 carts, make $0.00 in qualified purchases. Payout of $20 for April (made in May). Qualified purchases of $14 carried over to May.

May - November: no transactions. Qualified purchases of $14 carried over to December.

December: recycle 10 carts, make $4 in qualified purchases. Payout of $18 for December (made in January). Recycling of 1 cart lost at calendar year end.


Q. Where can I get used ink/toner cartridges?

A. Family and friends, neighbors, thift shops, garage/rummage sales, and of course like everything else, eBay.


Q. If I purchase an item with rewards will that purchase count my purchase requirement for recycling? (OD and OM only)

A. No, to the extent the purchase was paid for with rewards it will not count as a qualifying purchase for the purpose of the recycling purchase requirement.


Q. If I purchase an item with rewards will I earn the standard purchase rewards (e.g. Staples 10% back on ink or paper purchases)?

A. No, items purchased with rewards do not qualify as qualifying purchases for the purpose of earning standard purchase rewards.


Q. If I purchase an item that earns a bonus/special reward (100% back in rewards if item X is purchased, $Y back if item Z is purchased) and I purchase that item with rewards, will I receive the bonus/special reward?

A. It depends.

Office Depot: No, to the extend paid for with rewards (or coupons for that matter).

OfficeMax: So far yes with one exception. Paying for 100% back in rewards and fixed value (buy X, get $Y in rewards) bonus rewards offers with rewards have earned bonus rewards so at least for those two types of bonus rewards offers, MaxPerks rewards have "rolled".

The one bonus rewards offer that did not roll was its June 2010 "Get 20% Back in MaxPerks Rewards" offer and the offer's terms noted the exception:

"*20% MaxPerks Bonus Rewards offer valid in-store from June 20, 2010 thru June 26, 2010. Saving pass, phone promo code or online promo code and member's MaxPerks ID card must be presented at time of purchase. No Bonus Reward adjustments will be made after purchase. Not valid on computers, gift cards, general use prepaid cards, phone cards, purchases with a Retail ConnectSM card, sales tax, OfficeMax private label ink, toner and ink refills, Sprint® monthly price plans and purchases made prior to enrollment and purchases with a MaxPerks Reward Card."

Staples: No, to the extend paid for with rewards (or coupons for that matter).


========================================


Warning: Office Depot Worklife Rewards changing June 17

Office Depot Ink Recycling Policy: 20 cartridges per month as of 4/1/2010

Office Depot Ink Cartridge Recycling changing?

Office Max changes their ink recycling 05/10/09 (w/ additional policy changes 1/1/10)

Staples new ink recycling policy changes Starts July 1, 2010

Staples new ink recycling policy changes Starts Feb 1

1,351 Comments

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#631
Quote from ponycal View Post :
Hi! I read the wiki and lots of posts, but I just want to be sure before I purchase ink today. I ran out of HP ink and want to do the Staples triple recycling deal that started today. Is it true that the $50 of HP ink that I buy (to get the triple recycling) can't be purchased with Staples rewards? I want to use a coupon too, so I realize that the $50 needs to be after the coupon, but I can't pay for the $50 using my Staples rewards and get the triple recycling right?

Also, can I turn in all 10 of my ink carts at the same time and get credit for both the triple (5 carts) and the regular recycling? (5 carts) Thanks for you help. Will rep of course!
$50 of cold hard cash after coupons/rewards. You can turn in 10 and get $6x5 and $2x5. You can repeat this deal from 11/1-11/3 for November but you would have to buy another $50 in ink and turn in another 5 carts.May or may not be a better deal later in November.

"Triple recycling offer valid 10/28/12–11/3/12. Limit 5 recycled cartridges per customer. *Recycle any ink or toner cartridge, up to 10 per calendar month per customer, and receive $2 back in Staples Rewards® per cartridge. We will recycle additional cartridges but Rewards will only be issued for 10 per calendar month per customer. Your ink Recycling Rewards are issued monthly, separately from your standard Staples Rewards® statement. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards. For full program details, visit staplesRewards.com. Price eligible for Rewards is the amount paid at checkout after application of all promotions, coupons and Rewards redemptions. **Staples Rewards® membership is FREE. Limit one Staples Rewards® account per person or at any mailing address. Staples Rewards® are issued online monthly when the value of the Reward is at least $10. Rewards expire no less than 60 days after issuance. Monthly balances of less than $10 will roll over each month until the minimum is met for that calendar quarter. If the $10 minimum for the quarter has not been met, the balance will expire at the end of the quarter. HP ink and toner not included. For full program details, visit staplesrewards.com. ***Spend $50 on HP ink in one transaction and earn $6 back in Staples Rewards® per recycled cartridge on same day of qualifying purchase. Limit of 5 recycled cartridges .
Last edited by Elementary_Watson October 28, 2012 at 02:05 PM
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#632
Thanks so much for the Staples info! I thought that might be the case, but just wanted to make sure. Hopefully I can use a regular Staples gift card (that I purchased at Albies) to count as the cold hard cash. Repped X4.

Quote from mathfaster View Post :
$50 of cold hard cash after coupons/rewards. You can turn in 10 and get $6x5 and $2x5. You can repeat this deal from 11/1-11/3 for November but you would have to buy another $50 in ink and turn in another 5 carts.May or may not be a better deal later in November.

"Triple recycling offer valid 10/28/12–11/3/12. Limit 5 recycled cartridges per customer. *Recycle any ink or toner cartridge, up to 10 per calendar month per customer, and receive $2 back in Staples Rewards® per cartridge. We will recycle additional cartridges but Rewards will only be issued for 10 per calendar month per customer. Your ink Recycling Rewards are issued monthly, separately from your standard Staples Rewards® statement. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards. For full program details, visit staplesRewards.com. Price eligible for Rewards is the amount paid at checkout after application of all promotions, coupons and Rewards redemptions. **Staples Rewards® membership is FREE. Limit one Staples Rewards® account per person or at any mailing address. Staples Rewards® are issued online monthly when the value of the Reward is at least $10. Rewards expire no less than 60 days after issuance. Monthly balances of less than $10 will roll over each month until the minimum is met for that calendar quarter. If the $10 minimum for the quarter has not been met, the balance will expire at the end of the quarter. HP ink and toner not included. For full program details, visit staplesrewards.com. ***Spend $50 on HP ink in one transaction and earn $6 back in Staples Rewards® per recycled cartridge on same day of qualifying purchase. Limit of 5 recycled cartridges .
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#633
Quote from ponycal View Post :
Thanks so much for the Staples info! I thought that might be the case, but just wanted to make sure. Hopefully I can use a regular Staples gift card (that I purchased at Albies) to count as the cold hard cash. Repped X4.
Staples gift cards are cash equivalents. No issues with doing that.
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#634
Quote from mathfaster View Post :
Staples gift cards are cash equivalents. No issues with doing that.
Thanks again for the info! I was pretty sure I had done that before. At least I got free groceries when I purchased the Staples gift card. I hope they bring back the free groceries with a gift card deal soon. It wouldn't let me rep ya again. Have a lovely day!
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#635
I have about 40 empty cartridges on my hands right now; can someone tell me the best place to recycle them? I have Office Depot and OfficeMax locally, but no Staples. Frown
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#636
Quote from MsGal View Post :
I have about 40 empty cartridges on my hands right now; can someone tell me the best place to recycle them? I have Office Depot and OfficeMax locally, but no Staples. Frown

Sign up for OM (you'll have $20 credit for November & then again for December). You will need to make "qualified purchases" of $40 before 12/31.

OfficeMax is currently running a Maxperks special for case and ream paper. Buying the case paper would qualify for your $40 OOP cost. Bvph does a great job with these deal posts. Current one is here: http://slickdeals.net/f/5421872-OfficeMax-MaxPerks-Bonus-Rewards-offers-11-04-11-10-9-99-a-rewards-case-paper-1-a-rewards-ream-paper?t=5421872

OD is a bit of the roll of the dice as I'm not sure if they will run another 100% back in rewards promotion.
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#637
I am new to Staples ink recycle program. I purchased '300 Empty HP-02 Black and Color Empty Cartridge' from ebay. Somewhere in this post i read it that avoid HP-02 ink cartridge as they are tank type. Should i return my items or can I use them on Staples ? Any advice ?
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#638
Quote from whoismorpheus View Post :
I am new to Staples ink recycle program. I purchased '300 Empty HP-02 Black and Color Empty Cartridge' from ebay. Somewhere in this post i read it that avoid HP-02 ink cartridge as they are tank type. Should i return my items or can I use them on Staples ? Any advice ?
Staples takes anything. I only do Staples recycling and have recycled HP 02s in the past. Never an issue.
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#639
Quote from whoismorpheus View Post :
I am new to Staples ink recycle program. I purchased '300 Empty HP-02 Black and Color Empty Cartridge' from ebay. Somewhere in this post i read it that avoid HP-02 ink cartridge as they are tank type. Should i return my items or can I use them on Staples ? Any advice ?
Staples and OD will accept any cartridge. Unsure about OM.
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#640
Oh thats good to hear. I am planning to do only on staples. Thanks Guys for quick response.
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#641
question: If I purchase a laptop with cash on my maxperks account, will it count toward releasing my ink recycling rewards?
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#642
Quote from thegman230 View Post :
question: If I purchase a laptop with cash on my maxperks account, will it count toward releasing my ink recycling rewards?
Nope, I was at OD last night & they verified I could not release my ink rewards by buying a computer, tablet, or ereader and a few other exclusions. Good luck!
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#643
Quote from ponycal View Post :
Nope, I was at OD last night & they verified I could not release my ink rewards by buying a computer, tablet, or ereader and a few other exclusions. Good luck!

Oh, I was asking about Officemax, not Office depot
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#644
Quote from thegman230 View Post :
question: If I purchase a laptop with cash on my maxperks account, will it count toward releasing my ink recycling rewards?
Quote from ponycal View Post :
Nope, I was at OD last night & they verified I could not release my ink rewards by buying a computer, tablet, or ereader and a few other exclusions. Good luck!
Quote from thegman230 View Post :
Oh, I was asking about Officemax, not Office depot
There appears to be some confusion here. Computers are qualified purchases to release recycling at Office Depot but are not qualified purchases to release recycling at OfficeMax.

Office Depot has a separate qualifying purchase definition for recycling:
Worklife Rewards® and Star Teacher Members get $2 back in Recycling Rewards for each cartridge recycled in-store, up to 10 per month, when you make qualifying Office Depot® purchases. Recycling Rewards will not exceed the amount of your total qualifying Office Depot® purchases made within a Reward period. Qualifying purchases exclude taxes; delivery fees; postage stamps; and prepaid gift, debit, phone or services cards; and purchases made with Office Depot Rewards and Merchandise Cards/Certificates.
OfficeMax does not have a separate qualifying purchase definition for recycling:
Total recycling reward dollars issued for recycling may not exceed your total MaxPerks program qualified purchase balance.
...
Qualifying purchases are any products or services in our stores, catalogs or web site except for computers, tablets, eReaders, US postage stamps, gift cards, general use prepaid cards, phone cards, purchases with Retail ConnectSM pricing, sales tax, purchases made prior to the date of enrollment, and purchases made with your MaxPerks rewards. You will start earning credit for purchases made with your MaxPerks member ID the day you sign up.
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#645
Quote from thegman230 View Post :
Oh, I was asking about Officemax, not Office depot
Oops sorry. Operator error. I was typing from my iphone & trying to hurry. I was really at Office Max where i couldn't buy a computer & have ir release my rewards. Have a delightful day!
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