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ink/toner cartridge recycling primer/faq for Office Depot / OfficeMax and Staples (vers. 2016.05.20)

bpvh 12,270 15,125 May 24, 2010 at 07:30 AM More Slickdeals Deals
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Last Edited by bpvh May 20, 2016 at 12:39 PM
So, the below is what I have worked up so far. This is a work in progress and now I am looking for corrections/input/suggestions.

For example, what other information is wanted or what information included below is not wanted.


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ink/toner cartridge recycling primer/faq for Office Depot / OfficeMax and Staples (vers. 2016.05.20)

  • Office Depot / OfficeMax:
    • Recycle:
      • Value: Up to 200 rewards points per cartridge recycled -- see purchase requirement below.
      • Limit: 10 per calendar month - no per day restriction.
      • Type: Ink or toner cartridge -- all brands -- OD/OM does not accept damaged cartridges for recycling.
    • Purchase requirement:
      • To qualify to recycle for a month, qualified purchases of $10 or more must be made in that month.
      • Qualifying purchases exclude taxes; delivery fees; postage stamps; gift and prepaid cards; and purchases made with Office Depot or OfficeMax Rewards and Merchandise Cards/Certificates.
    • Recycling Rewards:
      • Issued:
        • Recycling rewards points are paid out monthly together with purchase (standard and bonus) rewards points in the form of a Rewards Certificate.
        • Rewards points are paid out in 1000 point increments.
        • 1000 points equals $10.
        • Rewards Certificates are made available within 30 days after the end of the month in which the rewards points are earned. To date this has meant sometime in the latter half of the month.
        • Unpaid out points carryover from month to month until the end of the quarter when they expire.
      • Usage: Rewards certificates may be redeemed on purchases (excluding all gift and prepaid cards) at Office Depot or OfficeMax US stores (including Puerto Rico and U.S. Virgin Islands), online or by phone.
      • Expiration:
        • Official: 60 days after the date of issuance.
        • Effective: The last day of the month 2 months following the month in which they are issued at 11:59 PM Eastern (daylight savings observed).
    • Member services:

  • Staples:
    • Recycle:
      • Value: $2 in rewards per cartridge recycled -- see purchase requirement below.
      • Limit: Membership Level:
        • Standard: 10 per calendar month - no per day restriction.
        • Plus ($500 in qualified purchases): 20 per calendar month - no per day restriction.
        • Premier ($1000 in qualified purchases): 20 per calendar month - no per day restriction.
      • Type: Any used ink or toner cartridge sold at any retail stores in the US.
    • Purchase requirement
      • $30 in ink/toner purchases in the past 180 days.
    • Recycling rewards:
      • Issued: Monthly, on a separate rewards certificate from purchase rewards, usually in the middle of the month after the month in which the recycling occurred. The rewards certificate is printable from the rewards site (ink rewards certificates can also be emailed or US Mailed).
      • Usage: Recycling rewards -- and purchase rewards -- are redeemable for most merchandise in Staples stores, online at staples.com(R) or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, any purchases made on print.staples.com, documents.staples.com, staplespromotionalproducts.com, staplescustomprinting.btobsource.com, shopstaplesmobile.com, appcenter.staples.com, Staples gift cards, third-party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrialsm purchases or any purchases made on other provider Web sites.
        • Online: One transaction - must use full amount of reward check.
        • In-store: Two transactions - a balance coupon is issued in-store if rewards check is not used all at once. Balance coupon has same expiration date as rewards check and must be used all at once in-store or online.
      • Expiration: Rewards expire the last day of the month following the month of issuance, at the end of the day EST and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued.
    • Member services

========================================


FAQ section (vers. 2016.05.20):


Q. Do you have to recycle or make a qualified purchase first? (OD/OM)

A. It does not matter.


Q. Do you have to recycle and make a qualified purchase monthly for Office Depot's Rewards program?

A. Three key points:

--- Qualified purchases of $10 or more in a month are required to allow recycling rewards points to be earned for that month.
--- Rewards points are paid out in 1000 point increments.
--- Unpaid out points carry over from month to month until the end of the quarter when they expire.

Here is an example:

January: Make qualified purchases of $10 or more and recycle 7 carts earning 1400 rewards points. Payout of $10 for January (made in February). The remaining 400 rewards points are carried over to February.

February: Do not make a qualified purchase of $10 or more so not qualified to earn recycling rewards points. 400 rewards points carried over to March.

March: Make qualified purchases of $10 or more and recycle 9 carts earning 1800 rewards points. Payout of $20 (2000 points: 400 carried over plus 1600 earned in March) (made in April). The remaining 200 rewards points expire at the end of quarter.


Q. Where can I get used ink/toner cartridges?

A. Family and friends, neighbors, thift shops, garage/rummage sales, and of course like everything else, eBay.


Q. If I purchase an item with rewards will that purchase count my purchase requirement for recycling?

A. No, to the extent the purchase was paid for with rewards it will not count as a qualifying purchase for the purpose of the recycling purchase requirement.


Q. If I purchase an item with rewards will I earn the standard purchase rewards?

A. No, items purchased with rewards do not qualify as qualifying purchases for the purpose of earning standard purchase rewards.


Q. If I purchase an item that earns a bonus/special reward (100% back in rewards if item X is purchased, $Y back if item Z is purchased) and I purchase that item with rewards, will I receive the bonus/special reward?

A. No, to the extend paid for with rewards (or coupons for that matter).


========================================


Warning: Office Depot Worklife Rewards changing June 17

Office Depot Ink Recycling Policy: 20 cartridges per month as of 4/1/2010

Office Depot Ink Cartridge Recycling changing?

Office Max changes their ink recycling 05/10/09 (w/ additional policy changes 1/1/10)

Staples new ink recycling policy changes Starts July 1, 2010

Staples new ink recycling policy changes Starts Feb 1
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Community Wiki

Last Edited by bb182 May 26, 2016 at 09:47 PM
To check how long it has been since you last purchased ink:
http://www.calendar-12.com/date_add_days (credit to E_W)

1,394 Comments

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Joined Feb 2006
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#676
Quote from ssdawg View Post :
This has been going on for months near me. Depends which location for CO. Diff accounts will show the old deal or new deal based on zip code. You could just go to the diff stores based on which deal you like better regardless of what your maxperks says, not sure if that is still the case
You are in one of the "selected areas only" regions, while for CA, it seems to cover everyone, and going to different stores in different zip codes will not make a difference.

I guess we can choose to recycle when they have fixed amount rewards in store to increase the payout, but they are not as common as online deals.

I wonder what changes OD will have in about 10 days.
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#677
I'm in CA, anyone know what happens to the recycling credit that was done before June? Does it still stay in the account and get unlocked when qual. purchases are made or does it disappear.
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#678
OM may loss business from me without those recycles. And sure, they do not care about this.
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#679
Was the OfficeMax change a stealth move? Two day notice seems incredibly lame. I had over $100 ink recycle worth of credit I had not unlocked yet.
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#680
Office Depot has released very basic information about the upcoming change to the rewards program: LINK [myworkliferewards.com]
Introducing Office Depot Rewards(TM)!

Your new rewards program begins 7/1.

we reward:
Get 10 points for every $1 you spend on ink, toner, paper and copy/print/ship products and services. Plus, get even more points when you connect and recycle with us!

1,000 points = $10 rewards certificate

you choose:
Spend $200 in a quarter and you choose product categories you earn points on. That's all it takes to be a Choice Member!
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Last edited by bpvh June 10, 2013 at 04:53 AM
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#681
Quote from bpvh View Post :
Office Depot has released very basic information about the upcoming change to the rewards program: LINK [myworkliferewards.com]
Introducing Office Depot Rewards(TM)!

Your new rewards program begins 7/1.

we reward:
Get 10 points for every $1 you spend on ink, toner, paper and copy/print/ship products and services. Plus, get even more points when you connect and recycle with us!

1,000 points = $10 rewards certificate

you choose:
Spend $200 in a quarter and you choose product categories you earn points on. That's all it takes to be a Choice Member!
When logging in, this is noted:
The Worklife Rewards(R) website will be unavailable June 15 and 16 while we work on your new rewards program. Be sure to print your Rewards Certificate(s) before the weekend. We apologize for the inconvenience.
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Last edited by bpvh June 10, 2013 at 04:52 AM
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#682
Quote from bpvh View Post :
When logging in, this is noted:
The Worklife Rewards(R) website will be unavailable June 15 and 16 while we work on your new rewards program. Be sure to print your Rewards Certificate(s) before the weekend. We apologize for the inconvenience.
Someone posted in the Lounge that OD is now allowing only 5 ink cartridges to be recycled starting July 2013. Real or fake story
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#683
Quote from daniel32 View Post :
Someone posted in the Lounge that OD is now allowing only 5 ink cartridges to be recycled starting July 2013. Real or fake story?
I don't see the five cart limitation. AFAIK, the graphic on the linked page is all the information about the changes that is available. LINK [myworkliferewards.com]

Click image for larger version

Name:	Interim_ODRNew_20130610.jpg
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The terms and FAQ have yet to be updated.
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Last edited by bpvh June 11, 2013 at 07:41 AM
Joined Feb 2006
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#684
Quote from kfpanda View Post :
I'm in CA, anyone know what happens to the recycling credit that was done before June? Does it still stay in the account and get unlocked when qual. purchases are made or does it disappear.
Happy to report that the current 100% back promo released all my pending ink recycling rewards in CA.
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#685
If nothing else I have to give credit to OD to at least make whatever changes at the end of a quarter. Think of all the headaches CSR at Staples and OM had to deal with programs changing mid month.
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#686
Here is the new Office Depot ink recycle program
Looks like the major change is you have to spend $10 each month.
Each cartridge is 200 points and you can turn in 10 a month. (2000 Points) with a 1000 points equaling a $10.


https://www.officedepotrewards.co...wlrFAQ1151

Ink and Toner Recycling

What do I get back for each cartridge recycled?

Back to Top


You get 200 points for each ink or toner cartridge that you recycle, up to 10 cartridges per month, when you make a $10 qualifying purchase the same month. You can recycle additional cartridges, but points will only be issued on 10.


What is a qualifying purchase for ink and toner recycling?

Back to Top


Qualifying purchases include any product or service purchase made in store, online, by phone or fax excluding: taxes; delivery fees; postage stamps; gift and prepaid cards; and purchases made with Office DepotĀ® Rewards and Merchandise Cards/Certificates.


What ink and toner cartridges qualify for points?

Back to Top


All brands of ink and toner qualify for points.


How can I view my recycling points?

Back to Top


Log in to your account and click on the "Account Summary" link. Recycling points will post to your account within 5 days after the end of the month. Be sure to keep your recycling receipts for your records.


When will I receive my recycling points?

Back to Top


Recycling points are included in your Office DepotĀ® Rewards Certificate when you earn at least 1,000 points. For every 1,000 points earned you will receive a $10 Rewards Certificate.
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Last edited by DOWNBYTHESEASIDE June 17, 2013 at 02:19 AM
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#687
Quote from LEDZEPZOSO View Post :
Here is the new Office Depot ink recycle program
Looks like the major change is you have to spend $10 each month.
Each cartridge is 200 points and you can turn in 10 a month. (2000 Points) with a 1000 points equaling a $10.
Some other changes impacting recycling:
--- rewards paid monthly instead of quarterly
--- rewards expire after 60 days instead of 90 days

As noted, rewards are paid in increments of 1000 points / $10 and both recycling and purchase rewards count toward the 1000 pt / $10 increments.

As for point carryover from month to month, its sort of similar in that points carryover from month to month but do not carryover beyond quarters end.
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#688
Wow, that's beyond horrible. I hope they somehow use OM's program instead after the merger (wishful thinking, I know). Oh well, can't fault them for tidying up their program to weed out the leechers but I'll make sure I leech what I can before the changes go into effect.
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#689
Quote from linlj View Post :
Wow, that's beyond horrible. I hope they somehow use OM's program instead after the merger (wishful thinking, I know). Oh well, can't fault them for tidying up their program to weed out the leechers but I'll make sure I leech what I can before the changes go into effect.
Why is the program so horrible?
We still get $20 a month. They drop the spending from $60 a quarter to $30 a quarter that needs to be made by $10 a month.
Rewards are paid montly instead of quarterly.
The only change I see that is worse is only 2 months to use the rewards instead of 3.
Am I missing something? I have no problems with the new reward program.


You only have 12 more days to leech the old system..
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#690
Quote from LEDZEPZOSO View Post :
Why is the program so horrible?
We still get $20 a month. They drop the spending from $60 a quarter to $30 a quarter that needs to be made by $10 a month.
Rewards are paid montly instead of quarterly.
The only change I see that is worse is only 2 months to use the rewards instead of 3.
Am I missing something? I have no problems with the new reward program.


You only have 12 more days to leech the old system..
I think it is ok as well. I have to go there to recycle the carts anyway so spending $10 while I am there and probably the previous $20 of ink credit will be easy enough. Way better than forcing me to buy ink I don't need/want.
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