Forum Thread

Where to find harddrive retrun packaging?

TheRemix18 2,246 572 August 7, 2010 at 10:04 AM
I had to RMA one of my hitachi 2.5" drive. I dont have the original packaging. Where should I buy return packaging? Should I just go to UPS and ask for the packaging material or just a bubble wrap should be sufficient? Any body has any experience with Hitachi?

TIA.

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#2
put it in an antistatic bag and then package it in a box with peanuts or foam.
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#3
the lesson learned here is to keep the packaging at east until the warranty expires.

also, the packing peanuts should be cheaper at an office store vs. a shipping store.
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#4
Definitely get an anti-static bag. Then you can package it however you want. Easiest way, imo, is to buy some bubble wrap and wrap it around the hard drive until it fits the box.
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#5
I don't think you can get the special package for HDD return at local store. And I guess ( and hope) you only need one. Smilie
Get a anti-static bag from any electronic parts. Wrap it w/ bubble wrap. Put in a box and fill the empty space with whatever light weight non conductive material you have ( bubble wrap, anti static peanuts, sponge foam. used newspaper, Supermarket ADs.... ) Make sure it won't bump around and I think you will be ok..
Myself, I always keep 2 retail HDD empty package available in case I need it. Sometimes it does help- and HDD manufacture don't mind if you ship back by different brand of HDD packaging. Smilie

Go Flames!
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#6
I RMAed quite a few hard drives in my lifetime and you definitely don't need the original packaging. Anti-static bag and bubble/filler however are requirements, just follow what others have said already and you should be ok
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#7
Skip the peanuts and bubble-wrap it, unless you have anti-static peanuts and pack them in tight, around the drive.

I save all my peanuts in a huge box, amazing how many you get in a short time.

You can goto UPS, FedEx/Kinkos or US Post Office and get free boxes and tape in various sizes.
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#8
try to get new drive shipped first then use their packaging for return!
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#9
Sorry guys for late reply.

i went to staples today and saw some bubble wrap but they were only available in bulk and were $10. I don't think its worth it for my $35 320 GB laptop drive. I have some stuff coming in on tuesday including madden'11 from amazon and ooma package from fry's. Hopefully I'll get some thing useful in those boxes.

P.S. - Where do I get anti static bag? I didnt see any at staples today.
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#10
Don't buy the packaging material- try to recycle used packaging - you already lost money ship back to manufacture.
I believe you can find used bubble mailer- you can use that instead of bubble wrap. If you still cannot find it- go to your local FedEx drop off location they provide free bubble mailer for FedEx shipping. You can definitely take advantage of that.
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#11
Quote from Sportsaholic View Post :
Sorry guys for late reply.

i went to staples today and saw some bubble wrap but they were only available in bulk and were $10. I don't think its worth it for my $35 320 GB laptop drive. I have some stuff coming in on tuesday including madden'11 from amazon and ooma package from fry's. Hopefully I'll get some thing useful in those boxes.

P.S. - Where do I get anti static bag? I didnt see any at staples today.
You dont really need one. Ya its best practice to have it but the drive is dead (I assume) so if it took a shock it really would not matter. I would not buy anti static bag for this. I just bought some OEM enterprise hard drives and they didnt even come in antistatic bags, just clear plastic packages.
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#12
Quote from LiquidRetro View Post :
You dont really need one. Ya its best practice to have it but the drive is dead (I assume) so if it took a shock it really would not matter. I would not buy anti static bag for this. I just bought some OEM enterprise hard drives and they didnt even come in antistatic bags, just clear plastic packages.
not sure about the hitachi deathstars, but i know seagate & WD will reject your RMA without a static bag around the HDD.

Seagate actually mailed my buddy's drive back and told him to remail it with the bag to them
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#13
I have RMA'd several hard drives. I have never worried too much about how they were packed since I was returning them as broken already. Strangely enough no matter who I sent it to, they just sent me a replacement.
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#14
Quote from azianai View Post :
not sure about the hitachi deathstars, but i know seagate & WD will reject your RMA without a static bag around the HDD.

Seagate actually mailed my buddy's drive back and told him to remail it with the bag to them
I've RMA'd literally hundreds of drives to seagate, WD, hitachi and Samsung.
None of them cared about an AS bag.

in fact, hitachi and Samsung ship their OEM drives without AS bags in plastic clamshells.
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all tech support threads will now be answered with possibly random and false information.
This is due to the retardedness of posters and answering posters in general.
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#15
The 2.5" drive is so "light". Pack it in a free fedex box with some crumpled newspaper. I'm sure IBM techs have seen worse.
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