Of course, the one weekend I'm out of state camping with no internet access.. my account gets hacked to send out spam emails to friends and family and I can't get in to fix it.
So when I get home, I try to log in to change my password.. and my password doesn't work. So now I have a hacked account and I can't even get into my account.
I've heard horror stories of AOL not doing much in terms of help. My dad is still the primary account holder so I'll have to have him call about it.. but I'm really worried about losing the emails, receipts, and records I've had for over 10 years on this account.
Has anyone else had this experience and can toss some ideas my way?
You'll get crazy newbies who call 3x a day for 2 weeks straight, and post argumentative paranoia demanding the rebate is guaranteed, in writing, by certified mail, on their doorsteps, by tomorrow evening. Then all the other newbie sheep freak out, and THEY call 3x a day, for 2 weeks straight, and the paranoia explodes. And suddenly everyone's carting their paper back to the retailer demanding a refund.
Quote from yescooldude2012 :
All those who CALLED to confirm.... Your dad should have silently slept that night.
Looks like this thread got derailed, but thanks for the advice. I'm guilty (as many are) of using one password for multiple sites, no matter how "secure" that password might seem -- looks like that's a likely culprit. Am now in the process of changing over all passwords, at least important ones, to a new coding system.
Thanks again for the input.
(AOL account restored, btw. Pass and security questions had been changed by the hacker; luckily no emails deleted or anything else messed with, it seems.)
OP check your aol away message/out of office too, make sure there's no spam link there. Same crap happened to me and there was a virus link in the out of office box, so if anyone emails you or replies back it will send that link back out.
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