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Official Bath & Body Works Coupon & Info Thread

serra 11,154 November 30, 2009 at 08:02 PM
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Some FAQ!

Why am I not getting Direct Mail coupons?
Well, have you used one recently? Have you been shopping at BBW and not giving your phone number? Make sure your correct address is listed with the connected phone number (that you'll give when shopping) by calling 1-800-395-1001.

When is the next sale?
There are sales going on all the time! Oh, you're one of them... The Semi-Annual Sale (here known as SAS) happens twice a year in January and June.

________ was discontinued and was my absolute favorite!!! Why doesn't my store carry it any more? Where can I find it?
It didn't sell well, plain and simple. That's why it was discontinued. Depending on how old the item is, you can either check the Outlet stores or you'll have to look for it on eBay. If you can't remember the last time you were in BBW, they probably don't have it anymore.

Wait a second... there isn't an outlet store in my state! How can I get my hands on those discontinued/discounted items?
US Bath and Body Works stores can ship anywhere in the continental US via FedEx Ground. The fee depends on how much you are buying. It's generally $6 for normal purchases. Anything over a case will be $10. (Any store can ship product to you, it just usually happens more frequently at Outlets.)

I'm looking for a particular current item, but my store is OOS. What should I do?
You can always look online (your best bet), or you can do a store search through customer service at 1-800-395-1001.

Didn't BBW open up some locations in our friend to the north, Canada?
Why yes. Yes they did! Here are the locations:
Erin Mills T. C. - Mississauga, Ontario - (905) 820-1112
Stone Road Mall - Guelph, Ontario - (519) 836-6904
White Oaks Mall - London, Ontario - (519) 685-5457
West Edmonton Mall - Edmonton, Alberta - (780) 484-0739
Yorkdale S.C. - Toronto, Ontario - (416) 787-1051
Fairview Mall - Willowdale, Ontario - (416) 492-1469

Wasn't I able to use my Express card at BBW before? I was told I can't now...
You aren't dreaming. You were able to, at one point in time, use your Express card at BBW as a form of payment. BBW is owned by parent company Limited Brands, which also used to own Express and The Limited, but sold to Golden Gate Capital in July 2007. Sister company Victoria's Secret's credit card, the Angel Card, is still accepted at stores nationwide.

I have an Angel Card, but I wasn't able to use it online. Why not?
If you'd like to make a purchase using your Angel Card, you'll either have to phone in your order or go to a BBW store. As of the present, BBW.com is not taking purchases using the Angel Card.

Why are the deals online different from the deals in-store?
You have to think of the website as a seperate entity from the B&M stores. Most of the deals online do coinside with the deals in-store, but from time to time, there will be Web-Exclusive items or promotions that you will not be able to find in-store.

Can I make a return in-store with products I bought from BBW.com?
Yes. Yes you can. Just make sure to bring in the invoice that came with your purchase so the transaction will run smoother. If it was a gift that was sent to you (you'll know by the lack of prices on the invoice), or you don't have the invoice, you'll recieve store credit.

Can I make a return in-store without a receipt?
Yes. You will get store credit only. Without a receipt, you will get the lowest price that the items you are returning have been selling or sold at.

Can I stack coupons in-store? I have a free item with $X and a $X off $Y I want to use. Can't I just purchase $Y?
That would be a negative. Each coupon needs to go with it's own separate transaction, and must meet the minimum value threshold for each.

Can I stack coupons online?
Nope. Only one coupon code can be used per transaction, just like in-store. Sometimes, BBW.com will automatically stack free shipping codes with free item codes if you meet the free shipping code threshold. You can check if such codes are stacking in the coupon codes above!

What is this I hear about Price Adjustments?
BBW Stores and BBW.com can do price adjustments within two weeks (14 days) of the original purchase date to the current selling price only. Just bring in your reciept!

Does BBW issue rainchecks for OOS items?
No. if you want to get in on a certain special or deal, and your favorite scent is OOS, you're out of luck. You can always buy another scent/variety, and exchange it when your favorite scent is back in stock. (Note: this does not apply to SAS or clearance sales, as stock is limited and will be exchanged for the lowest selling price).

I had (insert adjective here) service today at a B&M store. Who should I talk to?
Please call customer service at 1-800-395-1001 about your service rants and raves. They'll be happy to help you out!

I'm having issues with (ordering online/my online order that was recieved). Who should I call?
Please call online customer service at 1-800-395-5005 about your questions or concerns. They'll be happy to help you out!

2,049 Comments

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Joined Jun 2008
L3: Novice
99 Reputation
#1696
Quote from hba123 View Post :
Thanks!!

So, ANYONE can print this and get 40 off?????drool

Quote from Katlynnmil View Post :
Here you go friends 40% off

http://www.bathandbodyworks.com/c...upon_2.jpg
So, ANYONE can print this and get 40 off?????
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Joined Jul 2007
L10: Grand Master
4,681 Reputation
#1697
Quote from grammy View Post :
So, ANYONE can print this and get 40 off?????drool



So, ANYONE can print this and get 40 off?????
Yes. The instore codes are same for everyone.
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Joined Oct 2010
L2: Beginner
14 Reputation
#1698
Does anyone have the unique code for online purchase with the 40%
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#1699
Hello, I checked my code and it's for 40% off:

SPRc13NPJmB9376zmL

Enjoy!
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Joined Aug 2006
L7: Teacher
1,896 Reputation
#1700
Quote from saucepangaea View Post :
Hello, I checked my code and it's for 40% off:

SPRc13NPJmB9376zmL

Enjoy!
Thanks !``
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Joined Dec 2008
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121 Reputation
#1701
I was super excited when I got this in an email.
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Joined Jun 2012
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14 Reputation
#1702
25% off code for online only that I don't need

SPRING13nHTVt7hw571m
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Joined Jan 2010
L3: Novice
375 Reputation
#1703
Spring Market Event:

Saturday, March 9, 2013
1:00pm until 5:00pm

Select US Bath & Body Works Stores

- Try FREE samples of our Fresh-Picked scents for your hands & body!

- Get spring decor tips from our Fragrance Experts!

- FREE Gift* ($11.50 value) with any Home Fragrance purchase

*While supplies last. Limit 1 per customer. Free gift includes gift bag & Event Exclusive Market Peach 4oz Candle

**See store for details.
Reply Helpful Comment? 0 0
Joined Oct 2005
Waiting for Summer
5,723 Reputation
#1704
Quote from gossip80 View Post :
Spring Market Event:

Saturday, March 9, 2013
1:00pm until 5:00pm

Select US Bath & Body Works Stores

- Try FREE samples of our Fresh-Picked scents for your hands & body!

- Get spring decor tips from our Fragrance Experts!

- FREE Gift* ($11.50 value) with any Home Fragrance purchase

*While supplies last. Limit 1 per customer. Free gift includes gift bag & Event Exclusive Market Peach 4oz Candle

**See store for details.
thanks for posting, I just recently asked my store if they were going to be doing these types of offers again and she was not sure
Reply Helpful Comment? 0 0
Joined Jan 2010
L3: Novice
375 Reputation
#1705
fb offer:

Try NEW Beautiful Day™ with a FREE .24 oz Eau de Toilette Preview! Valid through 3/3/13.
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Joined Feb 2007
~ everything flows ~
1,240 Reputation
#1706
Free Signature Collection Fine Fragrance Mist with $ 10 Purchase (exp. 04.21.2013)
http://www.bathandbodyworks.com/c...4090263&cm
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Joined Oct 2009
L6: Expert
3,118 Reputation
#1707
20% off and free shipping on your next online purchase. one time use. Exp 4/21 please post when used

DAISYLiPHBh5S2MJm
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#1708
Free shipping on $25 or more. 5/25/13 only code RMNFS25M
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Joined Oct 2005
Waiting for Summer
5,723 Reputation
#1709
Not sure if all stores, got a coupon on Sat when I tried the new fragrance for free travel signature lotion or shower gel w any purchase. I think coupon good this Memorial Weekend.
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Joined Oct 2009
L6: Expert
3,118 Reputation
#1710
Sas began. If anyone needs 10 off 40 here it is

http://ebm.cheetahmail.com/c/tag/hBRuFg2Afe8$qB8zQpRD1fVSvjN/doc.html?RAF_TRACK=
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