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Official Bath & Body Works Coupon & Info Thread

serra 58,661 12,044 November 30, 2009 at 08:02 PM
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Some FAQ!

Why am I not getting Direct Mail coupons?
Well, have you used one recently? Have you been shopping at BBW and not giving your phone number? Make sure your correct address is listed with the connected phone number (that you'll give when shopping) by calling 1-800-395-1001.

When is the next sale?
There are sales going on all the time! Oh, you're one of them... The Semi-Annual Sale (here known as SAS) happens twice a year in January and June.

________ was discontinued and was my absolute favorite!!! Why doesn't my store carry it any more? Where can I find it?
It didn't sell well, plain and simple. That's why it was discontinued. Depending on how old the item is, you can either check the Outlet stores or you'll have to look for it on eBay. If you can't remember the last time you were in BBW, they probably don't have it anymore.

Wait a second... there isn't an outlet store in my state! How can I get my hands on those discontinued/discounted items?
US Bath and Body Works stores can ship anywhere in the continental US via FedEx Ground. The fee depends on how much you are buying. It's generally $6 for normal purchases. Anything over a case will be $10. (Any store can ship product to you, it just usually happens more frequently at Outlets.)

I'm looking for a particular current item, but my store is OOS. What should I do?
You can always look online (your best bet), or you can do a store search through customer service at 1-800-395-1001.

Didn't BBW open up some locations in our friend to the north, Canada?
Why yes. Yes they did! Here are the locations:
Erin Mills T. C. - Mississauga, Ontario - (905) 820-1112
Stone Road Mall - Guelph, Ontario - (519) 836-6904
White Oaks Mall - London, Ontario - (519) 685-5457
West Edmonton Mall - Edmonton, Alberta - (780) 484-0739
Yorkdale S.C. - Toronto, Ontario - (416) 787-1051
Fairview Mall - Willowdale, Ontario - (416) 492-1469

Wasn't I able to use my Express card at BBW before? I was told I can't now...
You aren't dreaming. You were able to, at one point in time, use your Express card at BBW as a form of payment. BBW is owned by parent company Limited Brands, which also used to own Express and The Limited, but sold to Golden Gate Capital in July 2007. Sister company Victoria's Secret's credit card, the Angel Card, is still accepted at stores nationwide.

I have an Angel Card, but I wasn't able to use it online. Why not?
If you'd like to make a purchase using your Angel Card, you'll either have to phone in your order or go to a BBW store. As of the present, BBW.com is not taking purchases using the Angel Card.

Why are the deals online different from the deals in-store?
You have to think of the website as a seperate entity from the B&M stores. Most of the deals online do coinside with the deals in-store, but from time to time, there will be Web-Exclusive items or promotions that you will not be able to find in-store.

Can I make a return in-store with products I bought from BBW.com?
Yes. Yes you can. Just make sure to bring in the invoice that came with your purchase so the transaction will run smoother. If it was a gift that was sent to you (you'll know by the lack of prices on the invoice), or you don't have the invoice, you'll recieve store credit.

Can I make a return in-store without a receipt?
Yes. You will get store credit only. Without a receipt, you will get the lowest price that the items you are returning have been selling or sold at.

Can I stack coupons in-store? I have a free item with $X and a $X off $Y I want to use. Can't I just purchase $Y?
That would be a negative. Each coupon needs to go with it's own separate transaction, and must meet the minimum value threshold for each.

Can I stack coupons online?
Nope. Only one coupon code can be used per transaction, just like in-store. Sometimes, BBW.com will automatically stack free shipping codes with free item codes if you meet the free shipping code threshold. You can check if such codes are stacking in the coupon codes above!

What is this I hear about Price Adjustments?
BBW Stores and BBW.com can do price adjustments within two weeks (14 days) of the original purchase date to the current selling price only. Just bring in your reciept!

Does BBW issue rainchecks for OOS items?
No. if you want to get in on a certain special or deal, and your favorite scent is OOS, you're out of luck. You can always buy another scent/variety, and exchange it when your favorite scent is back in stock. (Note: this does not apply to SAS or clearance sales, as stock is limited and will be exchanged for the lowest selling price).

I had (insert adjective here) service today at a B&M store. Who should I talk to?
Please call customer service at 1-800-395-1001 about your service rants and raves. They'll be happy to help you out!

I'm having issues with (ordering online/my online order that was recieved). Who should I call?
Please call online customer service at 1-800-395-5005 about your questions or concerns. They'll be happy to help you out!

Community Wiki

Last Edited by munzdeals92 May 25, 2016 at 01:40 PM
In-Store Specials
Signature Collection | Buy 3, Get 3 FREE
Mini Body Care | 3 for $12
Wallflowers | 4 for $20, 6 for $24
Mason Jar Candles | 2 for $15
Wallflowers Refills | 3 for $20
Mini Candles | 3 for $10
Scentportables | Buy 4 Get 2 Free
Hand Soaps | 5 for $15, 7 for $20
PocketBac | 5 for $5
True Blue Spa | Buy 2 Get 1 Free
C.O. Bigelow | Buy 2 Get 1 Free
Lip | Buy 2 Get 1 Free

Current Coupons

IN-STORE
PRINTABLES:


ONLINE
ONLINE CODES:

20% Off Sitewide SUMMER4U exp 5/30/16

TEXT MESSAGES:
Must be 18 years or older to sign-up for Mobile Alerts. By texting BBW to LUVBBW (588229) you are agreeing to receive text messages from Bath and Body Works. Depending on the terms of your wireless plan, text message or other fees may be charged by your wireless carrier for receiving these messages. Up to six messages will be sent per month. All text messages will be in English. To opt out of future messages at any time, text STOP to LUVBBW (588229) or reply STOP to any text message. Before changing your cell number, you agree to reply STOP to our text offers. For help, text HELP to LUVBBW (588229) or reply HELP to any text message. Message and Data Rates May Apply.

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2,092 Comments

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#1891
Quote from Kris7828 View Post :
I didn't. It looks like you just have to show the offer in stores since the coupon states to "show code 2618 in stores". Can anyone who received the e-mail forward it? I love their 3 wicks!
me too please!
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#1892
If anyone is going to BBW tonight, I have a free hand soap coupon (expires 3/30/14, so today is the last day) to give away in exchange for rep. Whoever PMs me first gets it.

Edited:
GONE
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Last edited by cute4diva March 30, 2014 at 08:28 PM
Mainly looking for Victoria's Secret $10 off codes (that don't require the Angel card), Walmart GC, Sears GC, or Kohl's GC
Joined Nov 2013
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#1893
.....
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Last edited by jasefanz March 31, 2014 at 11:01 AM
#1894
Today online Buy Anything 3 and Get 3 Free, Mix & Match.

Code for 20% off RMN20MAY
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Last edited by joyful6868 May 13, 2014 at 11:29 AM
#1895
BBW Semi Annual Sales in stores from 6/9 to 7/6.
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#1896
Thanks for the heads up!
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#1897
Thanks! I need to stock up at the semi annual sale this time
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Joined Nov 2011
Sunshine State Couponista
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#1898
Quote from joyful6868 View Post :
BBW Semi Annual Sales in stores from 6/9 to 7/6.
Thank you for the heads up!


I have a GC to use, anyone know if it is better to use on the Memorial Day Sale or the Semi-Annual? I'm a candle junkie. Do they go lower than 2/$22 on the 3 wick? Right now they are 2/$22 + 20% off.
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Joined Aug 2006
Part-Time Angel
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#1899
Quote from Tizzylicious View Post :
Thank you for the heads up!


I have a GC to use, anyone know if it is better to use on the Memorial Day Sale or the Semi-Annual? I'm a candle junkie. Do they go lower than 2/$22 on the 3 wick? Right now they are 2/$22 + 20% off.
my guess is they'll maybe be around $9.99 for the semi annual sale but who knows
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When you wallow with pigs, expect to get dirty.
#1900
When does the SAS start?
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Joined May 2007
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#1901
Quote from rosehill View Post :
When does the SAS start?
Quote from joyful6868 View Post :
BBW Semi Annual Sales in stores from 6/9 to 7/6.
joyful posted a few posts up.
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marcia
North Jersey
Joined Nov 2013
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#1902
$10 off any $40 or more
in store or online June 9-July6 2014

Online Code S142910

Auth#2910
Sku#10875229694442910100094
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Joined May 2007
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#1903
From their posting on FB:
SAS starts June 7th online and June 9th in stores.
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Joined Nov 2011
Sunshine State Couponista
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#1904
Free Item [bathandbodyworks.com] with $10 purchase- up to $14 - valid thru 6/8.
Instore and online. Online code: FREE4YOU
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#1905
Quote from Tizzylicious View Post :
Free Item [bathandbodyworks.com] with $10 purchase- up to $14 - valid thru 6/8.
Instore and online. Online code: FREE4YOU
Thanks! Sorry, I repped you but I see that they don't count in this thread.Embarrassment
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