Use AFL4COUPON to take 4% off instead. Thanks Demoic.
CEO Tom Rogers Corporate headquarters
2160 Gold Street
P.O. Box 2160
Alviso, CA 95002-2160
Phone: (408) 519-9100
Fax: (408) 519-5330
FOR THOSE WHO WERE OFFERED $299 lifetime, you might want to double check your Tivo online billing history and credit card activity -- some of us have been billed for $399 plus tax even though PLSR code was taken/honored upon activation.
EXISTING CUSTOMERS - you get the $299 lifetime no questions asked with Tivos MSD
This is apparently the new price for this model, it's now available for under $100 from several other sources via Amazon
For purchase before 11/14, call Tivo and they will give you the old rate, $12.95/month or $299/lifetime with coupon PLSR. Make sure you get a confirmation num (YMMV)
For purchase after/on 11/14, it requires a $19.99/month plan with a one year commitment. Does not qualify for $12.95/month or $299/lifetime pricing.
WORKED FROM BB AT $99 I GOT TODAY BUT HAD TO HAVE A REG NO DEAL ACCOUNT ACTIVE TO GET THE $299. WITH OUT ACTIVE WILL NOT WORK 11/14
Add your name in the list if you purchased before 14 Nov from 6 Ave website.
Lifetime $299 worked:
arrarrgee- Got rejected twice for $299 saying its only for existing customers....I was polite but hung up saying i need to rethink ....called in Today again (11/17)..got the 299 deal..no questions asked....so keep trying..the Agent was some one named Jonathan. The time was around 3 EST
omardigs - Ordered 3 from Amazon, activated over the phone on 11/16 using PLSR code for $299. Said I bought the Tivos early last week.
seancruise-lifetime worked. Had to call 3 times.(11/17)
don129 - Ordered from Amazon, 4th unit on my Tivo account, got it on my first try
mansoor - Got lifetime for $299 with coupon code (11/21)
Furrydad - The rep on 11/25 made it entirely clear, the magic words are "My sales receipt in on 11/14 or earlier" - they have acknowledged that if you couldn't have known about the promotion, you cannot be held to it. The rep did not make me fax my proof to him. And he did not want it widely known that this is the deal, because they don't want to have to check each and every one, and they hope a lot of people will just give up. Don't give up. Demand your due. If you couldn't have known of the promotion, demand the old rate or threaten to join a class action law suit. If you bought afterward, well, shame on you - you could see what was going on.
mrroyal - bought the lifetime subscription once my box arrived on 11/16 referenced the CSR to a online chat with them on the 14th when they said i would be able to do it, CSR wouldn't accept the coupon code plsr because he said it was for existing customers only...
Not yet Shipped:
CheapAssMofo (purchased at BB today, called Tivo and said I purchased it elsewhere on Friday. PLSR worked for $299)
jasonbuechler (I'm a completely brand new tivo customer, and purchased from Amazon [save-200$ tv-bundle deal] in october, activated over the phone on 11/15 using PLSR code for $299 with CSR named Justin)
sabin - (UPDATE was told shipping date was changed to the end of this week, have yet to receive an order confirmation e-mail or receipt)
cptcrunch - purchased from bestbuy 11/15/2010, was able to get lifetime
Lifetime $299 DID NOT work:
hirschma - rep was Sidney, female, 8:30 EST 11/18. Didn't care when the unit was purchased, says that no longer matters. Would not do a trade up from previous lifetime. Would not accept PLSR.
Get an additional 3.5 to 5% off the activation fee be accessing the Tivo website through f a t w a l l e t <dot> c o m
If you have some background in computer area, you can make your opensource DVR system FREE:
Check it out.
you can change your feedback vote ( it was orginal 131+ this morning before you could change it ( if you think tivo messed up , thumb it down )