I recently bought two nice little hard-shell carrying cases for external hard drives from Amazon. One arrived in perfect condition, but the other is crushed a bit, and bent on the front. I would say it wouldn't be so bad if it weren't a gift, but no... I'd still be irritated.
Anyhow, I am looking into returning it, but I've never returned anything I've bought online. So I'm reading through their return policy, and I just want to get some sort of verification before I click "Request Replacement." Really - I am just paranoid, and need some assurance.
The page I'm on currently says:
Make sure to return the original item(s) back to us using the shipping label that will be provided to you shortly.
And on their help page it says:
Pre-paid shipping labels are available for items shipped by Amazon.com within the United States.
Yes, I am a n00b. Does this mean that Amazon is paying for the pre-paid shipping label, or will my account end up paying for it? I believe it is Amazon paying for it, but like I said, I am very paranoid and worried. This case only cost $6, and I don't want to end up paying that much for the return shipping.
So the next page may tell me all this info - but I don't want to let them know I will be shipping it back if I find out that I'll end up paying $6 for shipping, or something like that. I just don't want to click the check box for: "I will send the original item(s) back to Amazon.com. If Amazon.com does not receive the item(s) within 30 days, it may charge me at the price I originally paid for the item(s), using the following credit card:"
They won't charge you for returning a damaged item.
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