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*TigerDirect defrauding customers!?!?* READ ALL THE PAGES!

w1temexcano28 1,561 December 6, 2010 at 04:09 PM in Tech & Electronics (2) More TigerDirect Deals
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Last Edited by w1temexcano28 December 9, 2010 at 11:10 AM
Hey Folks, TigerDirect has a great price on this bundle.

The price is $499.99, you need to add coupon code: JQK14083. This will make the bundle drop to $229.99 and shipping is $14.14 for me here in So Cal. Here is the link for the LG 32LD550 + LG AN-WF100 Bundle [tigerdirect.com]

*Side Note* TigerDirect charges tax in FL, IL, NC, TX, GA, SD and ID

I posted one last week for $449 - My Original Post

You all can thank the person for calling about the price!!!! #1 rule - NEVER DO THAT!!!!

December 10, 2010, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

749 Comments

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#46
Quote from ResellerRatings View Post :
We are trying to confirm #3 and #6 above. If the orders were cancelled, then our policy applies. If the orders were shipped and cards charged $700 (despite order confirmations indicating $230), then the policy does NOT apply and would be reversed.

You can help us determine this by forwarding a) order confirmation emails and b) copies of credit card statements showing actual charges (with your credit card number BLACKED OUT), to admin@resellerratings.com.
Well, then you can start reversing things then because that's exactly what happened and I'm sure that you'll receive plenty of proof of that. Worse yet, they made the unauthorized charges with no intention of delivering the product. They charged the cards and then issued recalls for the shipment. I have a $734 charge to my credit card for a package that was recalled by them and never left their agent's possession. So what exactly was I being charged for? A cancelled order? lol
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#47
Quote from ResellerRatings View Post :
We are trying to confirm #3 and #6 above. If the orders were cancelled, then our policy applies. If the orders were shipped and cards charged $700 (despite order confirmations indicating $230), then the policy does NOT apply and would be reversed.

You can help us determine this by forwarding a) order confirmation emails and b) copies of credit card statements showing actual charges (with your credit card number BLACKED OUT), to admin@resellerratings.com.
See attachments
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#48
@resellerratings

two question-yes or no

is it legal to charge credit cards without authorization ?

unauthorized credit card charges falls under "price mistake" category ?
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#49
Quote from nadroj1485 View Post :
See attachments
mmm Taco Bell
=)

Is that tax on yours? I show:

12/06/10 12/06/10 SYX*TIGERDIRECT.COM 800-888-4437 FL $ 719.99 Merchandise
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#50
Quote from rclads View Post :
mmm Taco Bell
=)

Is that tax on yours? I show:

12/06/10 12/06/10 SYX*TIGERDIRECT.COM 800-888-4437 FL $ 719.99 Merchandise
Yes. (I live in GA)
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#51
Forget that. If Reseller Ratings needs documented proof for negative reviews to be considered then I think I will find a better review site. I think they will become like Myspace, irrelevant as they no longer meet the needs of their userbase.
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#52
oh well i sent them my email confirmation from td for 2xx.xx and my 734.14 dollar charge on my credit card account
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#53
Quote from jambuckles View Post :
Forget that. If Reseller Ratings needs documented proof for negative reviews to be considered then I think I will find a better review site. I think they will become like Myspace, irrelevant as they no longer meet the needs of their userbase.
Really. Documentation probably isn't needed for ALL reviews - ie the mom and pop car audio shops and camera stores that were referenced. Maybe just some.. select ones.. curiously.
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#54
i got an email from ups my dongle arrived to las vegas. it was intercepted on the 8th.
its an expensive dongle for 245$.
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#55
Quote from Pctek4456 View Post :
They did it to me, I posted this a few pages back

Used Paypal:

Original Authorization:-$284.28 USD
Additional Authorization: -$490.01 USD
Total Payment: -$774.29 USD
Really? So what your saying, is that a scam artist can open up a paypal account. Sell $1 items on Ebay, and then fleece the accounts of everyone that buys from them? I have used paypal, maybe once. But IIRC you send the money and specify the $ amount. If what your saying is true, with all the fraud that goes on, I'm surprised no one has done this. Or maybe they have? Not saying it isn't true. But it's hard to fathom, that a vendor could come back and arbitrarily modify the amount you sent, to whatever denomination they desire.
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#56
Quote from ccc333 View Post :
Really? So what your saying, is that a scam artist can open up a paypal account. Sell $1 items on Ebay, and then fleece the accounts of everyone that buys from them? I have used paypal, maybe once. But IIRC you send the money and specify the $ amount. If what your saying is true, with all the fraud that goes on, I'm surprised no one has done this. Or maybe they have? Not saying it isn't true. But it's hard to fathom, that a vendor could come back and arbitrarily modify the amount you sent, to whatever denomination they desire.
find my post,i talked to paypal. it was a surprise
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#57
Quote from wreckonized View Post :
Hello,

I can see that you're upset. Let me respond to your statements:

"how can this site be trusted if all you do is side with companies that do
such thing?"

We do not "side with companies". All reviews that comply with our terms
(http://www.resellerratings.com/terms.pl) are posted. Period. Retailers
cannot remove valid reviews for any reason. New reviews go into a 48 hour
queue, after which time they appear.

You should familiarize yourself with our price error, policy, however. This
policy has been in place for more than 5 years. Companies DO make honest
mistakes. If a retailer prices a $700 item at $200 by mistake, and sells
5,000 items, the $2.5 Million dollar mistake could cause them to go out of
business. I doubt that you'd want to go to jail for life or lose your job
over a keyboard typo or data error. As such, if the error is promptly
corrected, then all reviews that relate to that one single incident are
allowed and are displayed, and are averaged together.

"Do they pay you for these good reviews? "

No.

Facts about ResellerRatings:

1. We were selected as Microsoft's first provider of merchant reviews for
Bing Shopping in July
(http://www.internetretailer.com/2...eview-ante) -- 100% of
their merchant ratings are provided by ResellerRatings, Google displays our
reviews in Google Products/base and Google Adwords. TheFind and Shopwiki
display our reviews as well.

2. In 2009, the New York Attorney General announced a partnership with us to
help them identify consumer fraud:
http://www.ag.ny.gov/media_center...5b_09.html

3. We have been in business since 1996, we receive 750,000 visitors per
month, 10,000 new reviews each month, we have 600 merchant subscribers to
our premium merchant member toolset, including Newegg, B&H Photo, buy.com,
1800petmeds, Auto parts warehouse, Tigerdirect, and Circuit City.

4. We have received positive coverage in techcrunch, internet retailer
(http://www.internetretailer.com/2...eview-ante), Forbes,
The Wall Street Journal, and we were named to the Inc 5000 list in 2008 as
one of America's fastest growing private companies.

Regards,

Dave
ResellerRatings

LOL, this is what resellerratings replied me with
i made no mention of price mistake. and they knew it was already about that
Who goes to prison for life over a mis-priced keyboard? Thats the funniest thing I've read in years
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#58
We received evidence from several customers showing that TigerDirect charged their cards a higher amount ($700+) than was indicated on their order confirmation emails ($200-$300). As such, the price error policy does not apply and has been reversed.
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#59
Quote from besi View Post :
find my post,i talked to paypal. it was a surprise
Well thanks for the heads up. I certainly will never use that BS service again. It seems they're just waiting for a lawsuit IMHO
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#60
Quote from ResellerRatings View Post :
We received evidence from several customers showing that TigerDirect charged their cards a higher amount ($700+) than was indicated on their order confirmation emails ($200-$300). As such, the price error policy does not apply and has been reversed.
Thank you for taking the time to review the evidence.
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