Forum Thread

DNS Server and Address auto or manual?

dvcbwvfans 475 32 December 11, 2010 at 09:26 AM
I was having an issue where RoadRunner was requiring me to Register and install some active X control so I called support and they tried to override it but still had a message coming up so the rep told me to go to the network settings and uncheck "obtain DNS server address automatically" (which I believe it had been set at auto for years previously?) and instead had me type a series of numbers into the two fields below.
Is this a good/bad/indifferent thing he had me do?

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Joined Mar 2007
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#2
I have a static DNS address, so I must do it that way.
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#3
typically it is better to allow for a DHCP server to serve this information to PC's
But no, other than occasional manual intervention a static address should not hurt you.. I would check to make sure the dns servers you are using are from your ISP, and or public ones or combination of both

here are some pub ones
4.2.2.2
8.8.8.8
4.2.2.1
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#4
why not use another dns server? you can use opendns or googledns and bypass roadrunner. you can also set it in your router and then all your pcs will automaticly use the new dns info.
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#5
Quote from drsketch View Post :
typically it is better to allow for a DHCP server to serve this information to PC's
But no, other than occasional manual intervention a static address should not hurt you.. I would check to make sure the dns servers you are using are from your ISP, and or public ones or combination of both

here are some pub ones
4.2.2.2
8.8.8.8
4.2.2.1
Thanks 8888 and another similar one were the ones he had me type in.

Quote from mrbobhcrhs View Post :
why not use another dns server? you can use opendns or googledns and bypass roadrunner. you can also set it in your router and then all your pcs will automaticly use the new dns info.
I know little to nothing about DNS servers, what benifit would I recieve by using say the googledns vs the roadrunner provided static- which appear to be public? Also, when it was previously set to Auto, did it also link itself to public or to a roadrunner specific?
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#6
Quote from dvcbwvfans View Post :
Thanks 8888 and another similar one were the ones he had me type in.



I know little to nothing about DNS servers, what benifit would I recieve by using say the googledns vs the roadrunner provided static- which appear to be public? Also, when it was previously set to Auto, did it also link itself to public or to a roadrunner specific?
when it was auto, your router/modem/computer used to get the DNS servers automatically from roadrunner. If you use googledns or opendns, you will get more protection that the dns servers from your isp.

I use opendns 208.67.220.220 and 208.67.222.222. Using these are better as they offer protection against phishing, etc.

For example,

* PhishTank Anti-Phishing
Industry-leading anti-phishing powered by PhishTank, the most authoritative source of phishing data on the Internet. Protects your network, organization and its employees from fraudulent phishing scams.
* Malware Site Protection / Botnet Protection
DNS layer security protects the most vulnerable level of your network against the latest threats, including viruses, worms and zero-day vulnerabilities.
Typo Correction
Automatic typo correction auto-corrects the most common typos in top-level domains like .com, .edu and .net.
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#7
oh road runner is your isp?

and WOW, they are having you use googles DNS (8.8.8.8) over their own, they must not be very confident in their network. I would get new ISP
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#8
Quote from drsketch View Post :
oh road runner is your isp?

and WOW, they are having you use googles DNS (8.8.8.8) over their own, they must not be very confident in their network. I would get new ISP
They were probably doing some troubleshooting. It's common to try out a different DNS server to see if that resolves the user's issue. No need to abandon ship from a long time company over a possible trouble shooting step.
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