Reallocated sectors are bad, especially on a relatively new drive. It's not necessarily a sign of imminent drive failure but could definitely be a sign of a manufacturing defect. If I were you, I would make sure all my important data is backed up and start the warranty procedure through Dell sooner rather than later.
As for it being 3 months old, most hard drives will either die early or last a long time.
I agree. Backup your data and then call Dell support. They will probably have you run Dell diagnostics on the hard drive. If they give you crap about replacing the drive, saying diagnostics don''t show a problem, be sure you do frequent backups so you don't lose your data. Do you have in home support to get a tech out to replace broken parts on your warranty?
I'm not sure whether my warranty entitles me to have a technician replace broken parts.
I didn't buy any extended, nor include any extras when this PC was purchased. I'm guessing I only have the standard 1 year warranty.
Do you think that standard warranty will cover hardware that could potentially fail, but hasn't yet failed?
Oh, yes -- it will cover it. It just may not include having a tech come to your home to replace broken parts for you. IF you don't have in-home support in your warranty coverage, Dell will just send you a new replacement part and you will have to remove the failed part and install the new one yourself. In the case of a hard drive, you will have to install it into the machine and then reload Windows and drivers from the OS disk and driver/utility disk that hopefully came with the machine. Set up your internet and email again, Get all windows updates, install virus protection and all the programs you use from their cd disks, get more windows updates, etc. Then copy over the data you saved from your backups.
You would also probably be required to ship the old hard drive back to Dell, which "could" have some personal info on it -- account numbers and so on -- that you may not want them to be able to access -- so if the drive still works, you would want to format it about 4 times or run dban on it before sending it back.
Last edited by callpocket; 12-28-2010 at 09:38 PM..
What would be a good program to destroy all data on a drive?
I previously used spysweeper, but the version that I paid for many years ago isn't compatible with windows 7x64.
I did an edit of the above post to show to format the drive several times or use dban. I like dban, but note that if you use it, you will need to only have the drive you want to clean installed in the system -- remove your new, boot drive before you do it because dban will wipe all drives it finds.
Dban is a free program that you can find on google. It's full name is Darrik's boot and nuke. You download and save the ISO file and burn it as an ISO or image file to a cd. Set your computer in the bios to boot from CD first and it will boot from the CD you insert into the CD/DVD device and you follow the instructions from there.
Last edited by callpocket; 12-28-2010 at 09:45 PM..
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal,
please share it with others by posting in our forums.
Welcome to Slickdeals!
Save money here by finding the lowest and cheapest price, best deals and bargains, and hot coupons. We're all about
community driven bargain hunting with thousands of free discounts, promo codes, reviews and price comparisons.
Don't worry, we'll help you find your way. If you haven't already, check out this
that explains the features of our site.