Deal Live - http://www.groupon.com/deals/barn...l-division
Link for the mobile "touch" site to use your groupon credits - link
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If the GC balance doesn't return, your best bet is to contact Groupon for a refund. Also, watch your orders closely to make sure B&N didn't remove the GC's and charge your CC. Groupon has started issuing refunds!
Quote :Dear Valued Customer,
We previously notified you that we held your order for security review. We have cancelled your order because it did not comply with the Terms & Conditions of the Barnes & Noble Groupon.
When we reviewed your order, we found that you applied more than one Barnes & Noble Groupon as payment. The Barnes & Noble Groupon is limited to one Groupon per person and one Groupon per transaction, as stated in the "Fine Print" section of your Groupon.
Please visit www.bn.com if you would like to place a new order using a different payment method.
To review the complete Barnes & Noble Groupon Terms & Conditions, please click on the link below (you can also click on "See full terms" on your Groupon to reach this page):
Should you have any questions regarding the status of your Groupons, please contact Groupon by email at email@example.com or by phone at 1-877-788-7858 from Monday-Friday, 9AM-5PM CST.
Barnes & Noble
You can file a complaint with the BBB .
Giftcard Template for B&M Use
DO NOT use this template or any other template. An internal memo has indicated the use of it is to be considered FRAUD. While unlikely, an MOD may decide to detain you to issue a FRAUD or TRESPASSING charge against you.
Returning for Credit
If you didn't get what you really wanted, wait till the next day, then return your purchases to another store (or at least a different cashier) and you'll get a plastic giftcard (they SHOULD be able to put the value on 1 card per multiple posts). Placing an online order with 1 giftcard may still work; 2 or 3 may look like it's accepted but still get caught in the audit /cancel department - or it may not. Huge YMMV with any online order now.
The groupon itself is limited to one per person, and one per transaction. HOWEVER - these are just GIFT CARDS, so B&N CAN accept more than one.
ONLINE: You can stack up to 3 per order BUT doing more than 1 may get you an order audit with unknown status as of now.
PAY BY PHONE: Currently not accepting gift cards without speaking to a customer service rep as of 2/8 noon. The automated system requests a credit card number only. PREVIOUSLY stacking was possible but not anymore.
IN-STORE: YMMV. A memo has gone out dated 2/5 that specifies to only accept one per order; however, they CAN apply unlimited amounts - after all, they're just gift card payments. Do not print all the PDFs and give them to cashier, instead copy/paste the codes on a separate word/text document titled "My Gift Cards" and you should have no problem buying in store. They've now sent out a memo for BN employees on how to tell if something is a groupon based on the UPC. If you try to use more than one at once, you'll more than likely get shot down at this point.
- You cannot purchase giftcards or egiftcards online with the groupon giftcards
- If you make a purchase and return it, the funds from the return will be placed on a new instore gift card. They will not be applied to the old gift card. If you return an item, you should make sure the associate does place the funds on a new gift card and NOT store credit - you cannot spend store credit online, but you CAN a gift card.
- Want to check your gift card balance? Go here: https://cart2.barnesand
- The gift card number and PIN are in the bottom right corner of the PDF printout box. You do not need to print this, just write it down.
Yes, coupons will stack at B&N's site for online orders! Note that Gamestop items do not work with these coupons.
15% OFF ONE ITEM B7C3R9C (USUAL EXCLUSIONS)
Pay By Phone System
The automated system for pay by phone using gift cards is no longer valid as of feb 5 2011 11:00 am. NOTE AGAIN THIS METHOD IS DEPRECATED BUT IS PRESERVED HERE FOR POSTERITY. DO NOT USE IT!!! As of 2/8/2011 at 11:30am it is still down - remains to be seen if it will come back if you REALLY want to spend your GC this way.
Want to stack multiple B&N codes? order online and pay by phone! instructions here!:
1) Place item in cart
2) Start checkout process
3) On the payment part of the checkout screen, select "pay by phone" instead of CC, etc.
4) Complete checkout online, you will receive a confirmation email
5) Later, you'll receive a second email with an order number.
6) Stretch your button-pressing finger well.
7) Call in to the number in email #2, hit 1 at first voice prompt, then hit 4 to "pay for an existing order" and follow the instructions.
8) Punch in all your GCs and PINs
9) Don't forget to stretch your button pressing finger after so it doesn't cramp -- I suggest crossing it with another finger, this may have the added benefit of helping with our orders not getting canceled as well!
Special terms from Groupon for this deal (not very relevant now):
Limit 1 per person. Valid on all items - including sale items. Not valid on previous purchases and/or adjustments. Not valid with other offers.
Except as prohibited by applicable law, on April 10, 2011, any funds remaining on the BN Groupon shall be reduced by $10.00. For example, if you use your BN Groupon to make a $6.00 purchase sometime in March (meaning your BN Groupon would have a remaining balance of $14.00) but do not use it again thereafter, on April 10, your BN Groupon will be reduced to $4.00 (because $14.00 minus $10.00 is $4.00).
Except as otherwise stated below, BN Groupons can be used at any Barnes & Noble store nationwide, at BN.com, Bookstar or any B. Dalton Bookseller location. They cannot be used at any Barnes & Noble College location or websites.
Maintenance, dormancy or service fees do not apply to balances on BN Groupons. Except for the reduction in value date described above, BN Groupons have no expiration dates.
Hold your BN Groupons securely and write down your BN Groupon number and PIN in a safe place. BN Groupons that are lost or stolen will ONLY be replaced, up to the value remaining, with satisfactory proof of purchase AND the BN Groupon number. Call 1-800-THE-BOOK in order to have a lost or stolen BN Groupon replaced.
BN Groupons are not redeemable for cash, except to the extent required by law.
BN Groupons may be used to purchase annual memberships in the Barnes & Noble Membership program (continuous billing memberships require a valid credit card).
BN Groupons may be used to purchase single issues of eNewspapers and eMagazines; however, they cannot be used for subscriptions to eNewspapers or eMagazines.
We reserve the right to prohibit the purchase of Barnes & Noble gift cards with other BN Groupons.
From time to time, you may be awarded with or receive "rewards," "promotional" "vouchers" "BN Groupons" or similar physical or electronic gift cards ("Promotional Items"). As a general matter, these Promotional Items shall have the same terms and conditions as the BN Groupons described here, however, they may have expiration dates, delayed activation dates or may be subject to additional restrictions as provided on the Promotional Items themselves or any packaging or other written materials that accompany such Promotional Items. Specifically, except as prohibited by applicable law, on April 10, 2011, any funds remaining on the BN Groupon shall be reduced by $10.00.
Purchase amounts that exceed the value of the tendered BN Groupon will require an additional payment for the balance due.
Barnes & Noble reserves the right to hold any order for a security review. If your order is affected, you will be notified via email within two business days.
To obtain your BN Groupon balance, visit www.bn.com or call toll-free 1-800-295- 3029.
BN Groupons will not be redeemed if the voucher number or pin is invalid or cannot be identified within Barnes & Noble systems.
Barnes & Noble Marketing Services LLC ("MSL") is the issuer of all BN Groupons. MSL is organized and domiciled in the Commonwealth of Virginia, and the purchase and sale of BN Groupons issued by MSL shall be deemed to be in Virginia and shall be subject to the laws and regulations of Virginia.
MSL reserves the right to change the terms of the Barnes & Noble BN Groupon program at any time or to contract with another party to administer this program.
In the event that the BN Groupon system may become temporarily inoperative, you may be unable to obtain information about the balance on your BN Groupon and BN Groupon transactions, or use your BN Groupon to pay for purchases. Please notify us if you have any problems using your BN Groupon. You agree that none of Barnes & Noble and MSL is responsible for any interruption of service or the quality, safety, legality, or any other aspect of any goods or services purchased by you with your BN Groupon.
MSL may assign this agreement at any time without notice.
© 2010 Barnes & Noble Marketing Services LLC