Rite Aid FAQ and General Information Thread

Quote from szdr0813 : Has anyone found out what "No Valid with other offers" refers to in the case of the $/$$ coupon series this month? It seems like that gives them the authority to reject almost any other coupon.

Nonsense
Probably the same genius that wrote on the replacement ups 1 per customer ....
Common sense would be that you cant combine 2 $/$$ q's but if someone is going to question you about the q in the first place.... they probably dont have common sense to begin with.

Delete

Edited.

Quote from BadMoonRising64 : Nonsense Probably the same genius that wrote on the replacement ups 1 per customer .... Common sense would be that you cant combine 2 $/$$ q's but if someone is going to question you about the q in the first place.... they probably dont have common sense to begin with.

Can a survey $3 off $15 (RC48) and the $20 Holiday GOS (RC48) coupons be used in the same transaction? I'm not sure if the $20 Holiday GOS is considered a "total purchase" coupon as well (e.g. $20 off $20). Would hate to have it not work when scanned, as the coupon is then invalidated.

Quote from poohbie : Can a survey $3 off $15 (RC48) and the $20 Holiday GOS (RC48) coupons be used in the same transaction? I'm not sure if the $20 Holiday GOS is considered a "total purchase" coupon as well (e.g. $20 off $20). Would hate to have it not work when scanned, as the coupon is then invalidated.

If it won't scan, they will have to manually enter it. The GOS is a reward for purchasing a LOT of products already, so it is like a method of payment, not a discount coupon like the $3/15 is.

Quote from poohbie : Can a survey $3 off $15 (RC48) and the $20 Holiday GOS (RC48) coupons be used in the same transaction? I'm not sure if the $20 Holiday GOS is considered a "total purchase" coupon as well (e.g. $20 off $20). Would hate to have it not work when scanned, as the coupon is then invalidated.

Well the RA policy is:

No more than one “48” Rite Aid Valuable coupon, one “49” Rite Aid Manufacturer coupon, and one “5” Manufacturer coupon can be used on a single item.

And the GOS has no specific purchase requirement amounts.

So I consider the GOS a valuable coupon kinda like an up reward and therefor can be combined with a survey Q. HTH

Thanks for the quick replies! You guys are right...CountryFan was able to use both in the same transaction (didn't see her post earlier). Perhaps the only requirement then would be having at least 2 items so each RC48 coupon can attach to one of the items. But I think that requirement may even just be for product-specific coupons?

Quote from reg036 : Well the RA policy is: No more than one “48” Rite Aid Valuable coupon, one “49” Rite Aid Manufacturer coupon, and one “5” Manufacturer coupon can be used on a single item. And the GOS has no specific purchase requirement amounts. So I consider the GOS a valuable coupon kinda like an up reward and therefor can be combined with a survey Q. HTH

The GOS is kind of like an +UP reaward.

Basically it is like a $20 gift card that has to be used all at one time and and expires on April 30, 2011.

Rite Aid even advertsied it as a "rebate" back then (i.e. Spend $100 get $20 BACK).

Quote from poohbie : Can a survey $3 off $15 (RC48) and the $20 Holiday GOS (RC48) coupons be used in the same transaction? I'm not sure if the $20 Holiday GOS is considered a "total purchase" coupon as well (e.g. $20 off $20). Would hate to have it not work when scanned, as the coupon is then invalidated.

poohbie, I used the $3/$15 survey coupon w/the $20 GoS this past Sunday and they both went through.

Quote from reg036 : Well the RA policy is: No more than one “48” Rite Aid Valuable coupon, one “49” Rite Aid Manufacturer coupon, and one “5” Manufacturer coupon can be used on a single item. And the GOS has no specific purchase requirement amounts. So I consider the GOS a valuable coupon kinda like an up reward and therefor can be combined with a survey Q. HTH

Quote from slayers750 : The GOS is kind of like an +UP reaward. Basically it is like a $20 gift card that has to be used all at one time and and expires on April 30, 2011. Rite Aid even advertsied it as a "rebate" back then (i.e. Spend $100 get $20 BACK).

I agree with what both reg and Slayers have posted. BTW, it's great to see a post from you, Slayers.

poohbie, a while back, when I used my 2009 GoS, I had used a $5/$25 and then my GoS. After the cashier scanned the $5/$25 and then the GoS I paid her. Then she read the wording on the $5/$25 and the GoS which said "can not be used with any other offer". She called up the shift supervisor and asked him about it and they both decided that the two couldn't be used together but that they wouldn't rering me. I called cs about it and then emailed Carrie so that I would have an email to show the cashier at the store if it came up again (and it did because we had 2 GoS that year). Here is what the email said:

From: cfry@riteaid.com
To: xxxxxxx
Sent: 11/17/2009 6:34:07 A.M. Pacific Standard Time
Subj: RE: Using Rite Aid coupons and the Gift of Savings certificate

Linda,

Sam works at Customer Support, as I do. You were informed correctly, that both the coupon and Gift Certificate can be used together in the same transaction.

Also, you are not limited to just (1) Rite Aid coupon per transaction. This is not the Coupon Policy. I will be including our Coupon Policy in a separate email, for future reference.

Carrie
Customer Support

From: xxxxxxxx
Sent: Monday, November 16, 2009 9:43 PM
To: cfry@riteaid.com
Subject: Using Rite Aid coupons and the Gift of Savings certificate

Hi Carrie,

A couple of weeks ago, I received my Gift of Savings certificate. First off, I want to let you know how pleased I am that Rite Aid offered the Gift of Savings program. Thank you. Last week, I planned my shopping trip so that I could use my Gift of Savings certificate. Because my total came to $27.93, I also used a Rite Aid coupon for $5 off of $25 or more. I wanted to make sure that my total was still over $20 so that I could use the Gift of Savings certificate. After the cashier scanned all of my items and I saw my total, I gave her my $5 off of $25 or more coupon. Then I gave her my Gift of Savings certificate. I think owed $2.93. After she scanned my Gift of Savings Certificate, she read the fine print. Then she pulled out my $5 off of $25 or more coupon. She said that these both say "can not be combined with any other offer". I need to go check with the assistant manager. When she came back, she said that they couldn't be used together because of the "can not be used with any other offer" wording. She said that since it went through she wouldn't rering it. I felt really bad. I called the customer service # later that day and talk to a customer service rep named Sam. I explained the situation to him. He said that as long as my total stayed at or above $20 for the Gift of Savings certificate, that it was fine to use the $5 off of $25 or more coupon. And as long as my total didn't go below zero after all coupons. I told him that I owed $2.93 after the coupon and the Gift of Savings certificate. He said that because my total didn't go below zero, it was fine to use both together. I want to double check with you to make sure I am doing this correctly. Especially since there will be a Winter Gift of Savings coming up soon. Is it okay to use a $5 off of $20 or $25 or more with the Gift of Savings certificate?

Thank you for your help.

Sincerely,
Linda

Searched for "rain check" could not find any post, my question is

if I have a Rain Check for item ABC Qty = 1 priced at $x (regular price $y), and with 30 days if the items goes on sale for Buy One Get One Free.

Will I be able to use the Rain Check and pay $x for the item 1 (instead of $y) and will the item 2 be Free due to the store promotion? Will it work??

Quote from saimani : Searched for "rain check" could not find any post, my question is if I have a Rain Check for item ABC Qty = 1 priced at $x (regular price $y), and with 30 days if the items goes on sale for Buy One Get One Free. Will I be able to use the Rain Check and pay $x for the item 1 (instead of $y) and will the item 2 be Free due to the store promotion? Will it work??

My guess is no. I tried something similar with a BOGO50% sale and did not get 50% off the second item, so I'm inclined to think the same thing will happen to you

Quote from saimani : Searched for "rain check" could not find any post, my question is if I have a Rain Check for item ABC Qty = 1 priced at $x (regular price $y), and with 30 days if the items goes on sale for Buy One Get One Free. Will I be able to use the Rain Check and pay $x for the item 1 (instead of $y) and will the item 2 be Free due to the store promotion? Will it work??

I see no problems with that as you just "happened" to find it in stock on that week.....so go for it. What item is it by chance?

Quote from angellinda : poohbie, I used the $3/$15 survey coupon w/the $20 GoS this past Sunday and they both went through. I agree with what both reg and Slayers have posted. BTW, it's great to see a post from you, Slayers. poohbie, a while back, when I used my 2009 GoS, I had used a $5/$25 and then my GoS. After the cashier scanned the $5/$25 and then the GoS I paid her. Then she read the wording on the $5/$25 and the GoS which said "can not be used with any other offer". She called up the shift supervisor and asked him about it and they both decided that the two couldn't be used together but that they wouldn't rering me. I called cs about it and then emailed Carrie so that I would have an email to show the cashier at the store if it came up again (and it did because we had 2 GoS that year).

Thanks for the detailed response angellinda! I also had no issues using the $3/$15 and my $20 GOS together today. It would certainly be easier if RA didn't invalidate coupons the moment they're scanned regardless of whether it goes through or not.

Funny story (at least to me) I was in my local and best'es RA and the manager was looking over the coupon rules and decided to ask me about a particular usage of a RA manufacturer coupon, and she completely trusted and agreed with what I said......................Man if I was evil I could make up my own rules!