Forum Thread

System restore discs for Acer Aspire 5741Z-5433

Angel_Eater 724 105 March 2, 2011 at 11:32 PM
My brother had a crash on the laptop that I bought him from a deal on this site. He did not make the recovery discs. Does anyone happen to have a set or know where to obtain a set for an Acer Aspire 5741Z-5433? I can only find the drivers on the Acer website but I need teh full system restore. Any help in getting these would be GREATLY appreciated! Please message me.


Thanks in advance!

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#2
Call acer they can mail you a set, I think a charge is involved with acre though
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#3
Quote from Angel_Eater View Post :
My brother had a crash on the laptop that I bought him from a deal on this site. He did not make the recovery discs. Does anyone happen to have a set or know where to obtain a set for an Acer Aspire 5741Z-5433? I can only find the drivers on the Acer website but I need teh full system restore. Any help in getting these would be GREATLY appreciated! Please message me.


Thanks in advance!
Check the manual...there may be a recovery partition on the hard drive. But you may not be able to access it depending on what you mean when you say "crash".
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#4
Most Acers I've worked on have a hidden recovery partition on the hard drive, which you should be able to access ASSUMING that hard drive failure isn't the cause of the "crash".

Not sure if the procedure is exactly the same with your model but for most you have to first enable "D2D Recovery", or something similar, in the BIOS, save changes and reboot. Then, as its booting, hit the ALT and F10 keys at the same time. If this brings up the eRecovery screen then just follow the instructions. If that doesn't work try ALT-F11 instead. This procedure will wipe everything on your Windows installation partition (C drive) and restore it to factory state, so if there's anything on there you want to save you need to look into other options prior to attempting the recovery.

There are other options/procedures you can try depending upon the nature of your "crash".
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#5
if the drive is ok and it's just windows that got messed up, try ALT-F10 at acer boot logo to boot to recovery partition, if it exists.

you can order recovery media for recent models via http://acerpanam.com/
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#6
Awesome, thank you for everyone's help. I'm working on getting the d2d to work, if not, I'll call Acer. I found a phone number for Acer in the small amount of literature in his computer box.

I have some ideas now...may be hardware related, but should not be since the problem started after a FireFox install (was thinking maybe bad RAM but I swapped out with another laptop i have and it gets the same thing). I just ordered the recovery discs from Acer for $20 from here. https://secure.tx.acer.com/RCDB/M...brand=acer

Thanks for everyone's help. I REP'd you all and will post my final solution as I've been trying a few things and can now get it to boot into safe mode and normal instance of Win7 twice.
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Last edited by Angel_Eater March 4, 2011 at 12:38 AM
#7
since it happened right after a Firefox install, you could try to get back into Safe Mode and uninstall Firefox.
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#8
Quote from callpocket View Post :
since it happened right after a Firefox install, you could try to get back into Safe Mode and uninstall Firefox.
Unfortunately I fubar'd it more before trying that.

I did get this fixed...very messed up. I swapped out RAM chips and no change. I started to get driver_irql_not_less_or_equal with the mention of the iastor.sys file. I got recovery discs from Acer a few days ago and the recover/factory install didn't fix it. I tried to disable AHCI and do an F6 install of 3rd party SCSI drivers at Windows start as well as trying to update the chipset drivers with no success.

Out of curiousity, I tried to install from a full version of Win7...much to my suprise it installed with no problems and loaded into Windows missing some of the drivers. I downloaded them all from the Acer website expecting that the laptop would BSOD again when updating one set of them, but it did not. Again - out of curiousity I threw the Acer recovery discs in and BAM! It installed and booted into Windows and is now up and running fine. I have no idea what the problem was. I'm baffeled at why a fresh install of Acer recovery would not work alone...it should have wiped everything from the HD.

I attached a halfway decent pic of the BSOD I was encountering.


Thanks again for everyone's help and suggestions! Hopefully this may help someone else.
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Last edited by Angel_Eater March 12, 2011 at 01:06 AM

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#9
I don't know about Acer, yet some of these recovery discs do not wipe out or reinstall like you might expect. As it goes through the recovery process it is supposed to put things back to as it was from the factory.

However, if it comes across drivers/registry/directory etc that appear to be OK, it leaves them rather than copying over them. Unfortunately some of these are not OK even though the recovery program thinks they are. Particularly for drivers. Best bet for a complete redo is to completely reformat the drive before running the restore disc so it forces everything to be new. That's presuming it's a real full restore disc and not a repair disc that requires windows to be installed to run.

So, in your case I suspect you still had corrupted files, which Win7 eliminated. Then when you ran the Acer it had to put all new files on.
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