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BestBuy Reward Zone Members - Get 1,000 Points for Calling In (YMMV?)

thebodyx 57 March 9, 2011 at 03:32 PM in Tech & Electronics (2) More Best Buy Deals
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If you call Best Buy's Reward Zone help lines, it appears that they are offering a free 1,000
point credit to your account in "celebration of the newly designed Reward Zone website, which launched 9 days ago."

For how I got the deal... I called into the Premier Silver people at 1-866-797-7367 because their website was advertising that I could get a $100.00 dollar gift certificate for having over 5,000 points banked. However, the redemption page only displayed $95 and wanted to give them the feedback to not advertise it if I couldn't get it.

The customer service rep asked me how I was enjoying Premier Silver status and I gave him my thoughts and he straight out offered the 1,000 points ($20 worth of points!) because of the new website.

I'm not entirely sure if this is ONLY for Premier Silver members or if regular members may only get 500 points but it seems like it's worth a shot at calling!

Reward Zone members - Call 1-888-237-8289
Premier Silver members - Call 1-866-797-7367

*TO CLARIFY* My use of the word "advertisement" may have caused a problem... apologies if so. I've got 5,110 points banked... however, the most you can redeem at one time is 4,750... the newly designed website keeps telling me how much I can get... not a general offer for something, but a "user targeted" message so to speak.
Hope everyone is able to get the free points too!
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#2
I just called about log in problems and they offered me $15 extra credit immediately in addition to the credits I already have. THANKS OP

Btw I'm not a silver member
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#3
I just spoke to a bestbuy representative and she confirmed that this is not true. I'm a regular member so maybe it will work for premier.
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#4
yea seems like a big ymmv
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#5
Quote from thebodyx View Post :
If you call Best Buy's Reward Zone help lines, it appears that they are offering a free 1,000
point credit to your account in "celebration of the newly designed Reward Zone website, which launched 9 days ago."

For how I got the deal... I called into the Premier Silver people at 1-866-797-7367 because their website was advertising that I could get a $100.00 dollar gift certificate for having over 5,000 points banked. However, the redemption page only displayed $95 and wanted to give them the feedback to not advertise it if I couldn't get it.

The customer service rep asked me how I was enjoying Premier Silver status and I gave him my thoughts and he straight out offered the 1,000 points ($20 worth of points!) because of the new website.

I'm not entirely sure if this is ONLY for Premier Silver members or if regular members may only get 500 points but it seems like it's worth a shot at calling!

Reward Zone members - Call 1-888-237-8289
Premier Silver members - Call 1-866-797-7367

Hope everyone is able to get the free points too!
ok, so i have that many points banked being silver, but where is that promotion so I can call in?
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#6
I too had problems logging into the reward zone site with my e-mail and password that was correct. I called the reward zone number. Told them I had a problem with logging in. They gave me my member id# (seeing the password reset was down and I knew my password still) and it worked with my password. I didn't give a hint to the thread or the points. At the end of the conversation the associate said that because I called in with an issue regarding this problem on the website that I'll be rewarded 750 points. Which equals to a free 15 "reward zone dollars" at Best Buy... Ty OP. Repped**

P.S. It's very YMMV. Not entirely sure if the silver promo he was talking about works. I just know because of his post it lead me to get extra points Smilie
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#7
Which number did you call? The regular one or the premier one? Thanks.
Quote from Jokerslie View Post :
I too had problems logging into the reward zone site with my e-mail and password that was correct. I called the reward zone number. Told them I had a problem with logging in. They gave me my member id# (seeing the password reset was down and I knew my password still) and it worked with my password. I didn't give a hint to the thread or the points. At the end of the conversation the associate said that because I called in with an issue regarding this problem on the website that I'll be rewarded 750 points. Which equals to a free 15 "bucks" at Best Buy... Ty OP. Repped**
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#8
i Called in the premier silver # and the lady is like what ? 1000 points for a new website. I felt really embarrassed. But she still gave me 600 points :-) Thanks OP. I think you got 1000 points for complaining about the website.
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#9
Quote from steven2004 View Post :
Which number did you call? The regular one or the premier one? Thanks.
When I had problems with logging in I called the regular reward zone customer service number. I compared it and it's the same number they have posted.
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#10
Wow its like begging these guys.. they didnt want to give me 1000, but I got 500.. felt like a donation, lol..
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#11
Quote from GoRally View Post :
Wow its like begging these guys.. they didnt want to give me 1000, but I got 500.. felt like a donation, lol..
I didn't have any problem. Then again I called with a legit complaint. >_<
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#12
so the offer the Op mentioned for banking, has anyone else seen it on the new site Dontknow
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#13
called and say hi to CSR and I get 20 points, i am very happy
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#14
CONFIRMED!

I am a PS member...I called in saying that I had log in issues and she "fixed them" then went ahead and offered me 1,000 reward points just for calling in. TU and REPPED!
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#15
Just got 1,000 points in my Premier Silver account!
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