Their return policy is a major pain in the you know where.
You have to make your own label, they don't provide one. You have to ship it back with whatever carrier you choose and pay for it. I sent back a pair of short ankle boots the cheapest way I could find, it was $12 to ship back.
One time I got a pair of defective shoes and argued with them via email about their refusal to take them back. I threatened them with a lawsuit and they finally took them back.
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