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***chat*** WALGREENS Chat Thread

stitchshopgirl 4,348 8,991 June 1, 2011 at 02:39 PM in Chat (2)
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Last Edited by Schooby February 14, 2012 at 12:27 PM
I think this would be a great outlet to post our concerns, rants, etc.....on our WAGS experiences due to low stock, new ECers, & S&Gers.

For what it's worth I do believe that low stock is more of an issue than S&Gers, but they and new ECers are definitely playing a huge role in the issues that we are all encountering. Frown

September 22, 2011, 1:07 pm: ]System Notice:[/COLOR] This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

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#6766
Quote from mammekins View Post :
I edited my post to take out the amount of RR's that I received. I only received a higher amount than normal because of the $10/$35./snip
Smart shopping to acquire a bunch of the $10/$35. Thankful to use the ones I did have, but wish I'd shifted focus earlier and gotten more.
Enjoy your rewards!
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Ugh, WISH I was shopping.
#6767
Anyone else come across any clumsy, newbie couponers? One time, there was a couple in front of me at the cosmetics counter. They had around 8 bottles of HE and about a dozen Crest among some other stuff. I was going to say something, but they were already halfway through their transaction. They used their coupons and even redeemed 5000 whole points. Their bill was something like $73 and the cashier says at the end, "and you got two $3 coupons." They didn't look like happy shoppers when they left. I think I would go shoot myself if I paid $73 for shampoo and toothpaste.
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#6768
Here is a story about wages. An assistant manager with Walgreens for awhile - I dont want to get into too many details - gets paid over 40,000 a year. A lot more.

No wonder they are getting rid of them.
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#6769
You know you aré in a non-couponing área when you see a functioning herbal essence blinkie machine in front of a not empty shelf of free after rewards HE.

Well, all my RRs aré gone and I have over 40,000 points. Nothing to roll them with so I guess I will hold onto them for now.
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EARTHQUAKE !
Drop! Take Cover! Hold On! Are you ready? Be prepared, have a plan, have 3 kits (work, car & home).
#6770
Did a return today. I was in SC over the holiday so had to pay 9% tax on the vitamins...that was hard to take as it is zero here in FL. I made a goof at one point during all of my transactions (one that I had the husband do...and I told him, "Be sure there are 8 RRs there...and he said there were - there weren't! I thought I'd lost one till I got home and went through all the receipts and saw the mistake.) I bought the Midnite PM instead of the Menopause Chews. So, I took them back to my store today to return this $10.99 product (which, with their taxes, cost me $11.98). Manager had no problem with me returning something bought in another state but, of course, I did not get the tax back AND, he told me that he could only pay me $8.99 because the receipt showed that I used a $2 mq. I tried to explain that WAG is going to get reimbursed for that coupon. If I'd bought the item at this particular store and was returning it the same day, I'd have insisted they go searching so they could give me my coupon back! Instead, the state of SC made $0.98 and WAG made $2 plus processing fee on my goof. Oh well, glad I got the $8.99 back since I hadn't received the $7 RR....

Have never had them fuss about deducting the coupon before - but with these computers now specifying the coupon used, I guess it will happen more and more.
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#6771
An SDer was kind enough to gift WAGs Redbox codes to me. We can't get them to work. We are trying to use them at kiosks at WAGs.

Anyone else having similar issues?
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#6772
Quote from THATcouponlady View Post :
Here is a story about wages. An assistant manager with Walgreens for awhile - I dont want to get into too many details - gets paid over 40,000 a year. A lot more.

No wonder they are getting rid of them.
I'm not understanding your post; "a lot more" than $40,000 a year is ambiguous. Do they make a performance bonus? Is the point that asst. managers in Wags shouldn't make over 40K/year? Even if they've been with the store "for awhile"? Here in NJ, $40K is barely a living wage for a single adult. What do you think a retail assistant manager should make? Perhaps your point is the AM at your Wags is a jerk & shouldn't make a lot of money, I dunno. There are people in every line of work who are overpaid, and underpaid as well. I am definately no fan of Wags in general-but I am pretty sure their AM primary focus isn't to help people checkout at the registers. You say you don't want to get into any details, but they would help get your point across.
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Last edited by Ihateec November 27, 2012 at 01:49 AM

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#6773
Quote from bazbaz65 View Post :
Did a return today. I was in SC over the holiday so had to pay 9% tax on the vitamins...that was hard to take as it is zero here in FL. I made a goof at one point during all of my transactions (one that I had the husband do...and I told him, "Be sure there are 8 RRs there...and he said there were - there weren't! I thought I'd lost one till I got home and went through all the receipts and saw the mistake.) I bought the Midnite PM instead of the Menopause Chews. So, I took them back to my store today to return this $10.99 product (which, with their taxes, cost me $11.98). Manager had no problem with me returning something bought in another state but, of course, I did not get the tax back AND, he told me that he could only pay me $8.99 because the receipt showed that I used a $2 mq. I tried to explain that WAG is going to get reimbursed for that coupon. If I'd bought the item at this particular store and was returning it the same day, I'd have insisted they go searching so they could give me my coupon back! Instead, the state of SC made $0.98 and WAG made $2 plus processing fee on my goof. Oh well, glad I got the $8.99 back since I hadn't received the $7 RR....

Have never had them fuss about deducting the coupon before - but with these computers now specifying the coupon used, I guess it will happen more and more.
I live in SC and unfortunately since you were in a tourist area, Myrtle Beach, the tax rate is 3% higher than average. You still should have gotten the amount of the coupon and tax reimbursed, whether you were at home or in Myrtle Beach. Manager sounds confused to me.
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#6774
Quote from mammekins View Post :
I live in SC and unfortunately since you were in a tourist area, Myrtle Beach, the tax rate is 3% higher than average. You still should have gotten the amount of the coupon and tax reimbursed, whether you were at home or in Myrtle Beach. Manager sounds confused to me.
I noticed that one of my other receipts had 8% tax and told DH it appeared that different places had different taxes. Wow! I get the not getting the tax back - only because, when you scan it, it doesn't come up that way here....but, you're right in that WAG as a whole will not have to pay that tax to the government so I should have gotten it back - and the coupon - well, I've heard of others having that issue. I chalk it up to "don't make errors!" laugh out loud
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#6775
Quote from bazbaz65 View Post :
<snip>- and the coupon - well, I've heard of others having that issue. I chalk it up to "don't make errors!" laugh out loud
Wags has a rather ambiguous policy that leaves a lot up to manager discretion BUT, it does say that a return will get reimbursed the value that you paid. To chalk it up to don't make errors, allows the b.s. to continue.

The coupon is part of your payment, the sales tax would have shown on the refund if he scanned the receipt. At this point the least I would do is email Wags and tell them you're disappointed a manager doesn't know how to do a refund and it cost you $2 plus tax. Include the receipt numbers in your email.

It dumbfounds me that people are willing to put up with this b.s.
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#6776
Quote from Tipper55 View Post :
The coupon is part of your payment, the sales tax would have shown on the refund if he scanned the receipt. At this point the least I would do is email Wags and tell them you're disappointed a manager doesn't know how to do a refund and it cost you $2 plus tax. Include the receipt numbers in your email.
Oh, yes, this has been done already! I just mean that I'm not expecting miracles and kick myself that I made a mistake like that...need to be more careful so I don't have to deal with stupid stuff like this.
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#6777
Quote from Ihateec View Post :
I'm not understanding your post; "a lot more" than $40,000 a year is ambiguous. Do they make a performance bonus? Is the point that asst. managers in Wags shouldn't make over 40K/year? Even if they've been with the store "for awhile"? Here in NJ, $40K is barely a living wage for a single adult. What do you think a retail assistant manager should make? Perhaps your point is the AM at your Wags is a jerk & shouldn't make a lot of money, I dunno. There are people in every line of work who are overpaid, and underpaid as well. I am definately no fan of Wags in general-but I am pretty sure their AM primary focus isn't to help people checkout at the registers. You say you don't want to get into any details, but they would help get your point across.

I don't want to post how much they are making. It's well over 40k. Assistant managers DO NOT GET A BONUS. A business model is hard to sustain in a bad economy when you are paying assistant managers over $20 an hour. As CEO, I would get rid of them, too.

I am not a socialist. I believe in capitalism. It's about keeping a company in business - not about paying employees so much they drive a company out of business a la Hostess. I don't care if you are with a company 20 years. Paying someone $30 an hour IN RETAIL because they have been with a company for 20 plus years for an assistant manager job is not something I would do.

Not in a tier 1 or tier 2 type of store. You used to be able to tell how much something costs the store. Their items cost the store a lot more than you would think. Start with 1 million in sales. It's not a lot to work with to get to a bottom line after subtracting all costs

The internet is filled with stories of people who have had to take a pay cut to keep their jobs. It's going to get worse as companies struggle to pay for Obamacare.

Btw, whether you agree or not about what constitutes a living wage- there is a MINIMUM wage. If you are getting over $20 an hour you are well over the living wage set forth by the government. Hard to live in NYC making minimum wage...but it is what it is. That doesn't mean a Company in NYC should pay 10 times the minimum wage just so you can have a certain standard of living in NYC.
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Last edited by THATcouponlady November 27, 2012 at 06:42 AM
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#6778
Quote from Tipper55 View Post :
Wags has a rather ambiguous policy that leaves a lot up to manager discretion BUT, it does say that a return will get reimbursed the value that you paid. To chalk it up to don't make errors, allows the b.s. to continue.
Just to play devil's advocate a bit, let me tell you a story that happened to me.

I got the Sonicare that was $99.99 and used the $20.00 Man Q. Then they put the least expensive one on sale for $39.99, which was the one I wanted anyway. So I took the first one back and the manager said he would not refund me the full item price. Because then he would be giving me 20 dollars free. I told him that Wag would get reimbursed for the coupon, so then Wag would be getting $20 free, and he believed this was OK and not the same thing at all. And this is a reasonable manager at one of my Jedi stores.

I wasn't going to fight this very hard and really didn't expect to get the Q value back in the first place. But where do we draw the line, or should we?
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woot
#6779
Quote from WBBell View Post :
Just to play devil's advocate a bit, let me tell you a story that happened to me.

I got the Sonicare that was $99.99 and used the $20.00 Man Q. Then they put the least expensive one on sale for $39.99, which was the one I wanted anyway. So I took the first one back and the manager said he would not refund me the full item price. Because then he would be giving me 20 dollars free. I told him that Wag would get reimbursed for the coupon, so then Wag would be getting $20 free, and he believed this was OK and not the same thing at all. And this is a reasonable manager at one of my Jedi stores.

I wasn't going to fight this very hard and really didn't expect to get the Q value back in the first place. But where do we draw the line, or should we?
You do have to draw a line. Rewards are coupons. Using that theory then if your out of pocket cost is 0 because you used register rewards you would get 0 back.- and I have had a Walgreens try to pull that on me.

This issue came up at a new store that I went to when we had to redo a transaction .Void- give me everything back and redo. Or Do we do a return because it is easier due to all that was on the receipt - give me full price or after coupon price? In my regular stores it is full price. Coupons are a form of payment. We are taxed pre coupon amount. It is the same thing as if you were paying cash.

But this store wanted to do it at the after coupon price. Leaving me with no coupon to redo the transaction. Thus - we did a Void.

At Wal-mart they give me back full price. Every other store I go to gives me back full price.

It should be at the discretion of the store since they do know that some people will buy with coupons and return just to make money.

However, when they know it is as simple as you wanting to use that coupon on a different item/transaction - then it should be a returned at full value so the net cost to you is the same.

If you paid tax on the full price of that Sonicare - you got hosed on your refund of tax.
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Last edited by THATcouponlady November 27, 2012 at 06:40 AM
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#6780
Quote from WBBell View Post :
<snip> But where do we draw the line, or should we?
Why should you have to draw a line? I'm not sure why it should be fair for Wags to pocket an extra $20 because you used a coupon and then returned the item for a legitimate reason. If he's uncomfortable to give you the $20 as cash, then the least he can do is give a W card for the $20.

Initially the manager discretion should be in your favor, period. Now if every week you're buying the item with a $20 coupon and returning it, then the manager would be in the right to stop you from abusing the companies.
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