Welcome to the updated Slickdeals redesign beta. Learn more and give us feedback. Or, return to the classic view.

Search in
Forum Thread

***chat*** WALGREENS Chat Thread

stitchshopgirl 7,907 June 1, 2011 at 02:39 PM in Chat (2)
Deal
Score
+12
1,449,469 Views

Thread Details

I think this would be a great outlet to post our concerns, rants, etc.....on our WAGS experiences due to low stock, new ECers, & S&Gers.

For what it's worth I do believe that low stock is more of an issue than S&Gers, but they and new ECers are definitely playing a huge role in the issues that we are all encountering. Frown

September 22, 2011, 1:07 pm: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

13,959 Comments

558 559 560 561 562

Sign up for a Slickdeals account to remove this ad.

Joined Jan 2012
L10: Grand Master
1,284 Reputation
#8386
Quote from THATcouponlady View Post :
For those of you getting the no more than 4 coupons does that include register rewards?

It's pretty clear that P&G has put the hammer on them.

WAGS sales must be horrendous for them to be doing so many 5 of $20 deals. Imagine what it is going to be like without couponers -especially when to get a decent price on one of multi item deals you need to use a coupon.
Quote from doubleq7 View Post :
Interesting that wags is considering rr's to be a mq when they have promoted rr's to their customers as being just like cash. If this is really their policy, somebody should sue them.
Yes, Santa Barbara county from CA include this concern in ther suit. However the major concern of the case was pricing not as advertised/posted.

Quote from doubleq7 View Post :
Wags has already lost a case on rr's. Maybe it's time for them to lose another.
Quote from doubleq7 View Post :
From what I know, wags was never very concerned about the Celadrin case. There was a generic drug case and the rr case that they were more interested in at the time. This may have changed because I haven't talked to anybody at wags who knows anything in a long time.

Quote from doubleq7 View Post :
It's been a long time. One of the cases was in Arizona. Wags either settled or lost on the rr case. It had something to do with the wording of rr's in the ad. I don't know how the drug case turned out.
I thought it's clear for everyone what the conversation is about: NOT lawsuits on Wags in general, but specific cases concerning coupons, rr and redemption, causing Wags to impose limits.
therefore I wrote:

Quote from Mariika View Post :
doubleq7 was talking about rr handling case, issue and redemption, your examples are more over pricing and advertising.
Quote from Mariika View Post :
The only case you've found so far is how they presented rr in CA: like coupons giving discounts to everything in the store, didn't mention purchase required to get rr. This is not really a rr issue moneywise, but compliance with "truth in advertising" by federal and state laws.
So far I know the only Celadrin being rr problem, but they technically won this one. doubleq7 mentioned bigger cases on rr they've lost, this why I asked her to name some, which ones may explain why WAG becoming so restrictive on coupons.
There are lots of other suits against WAG.
Quote from Mariika View Post :
Do not understand what exactly you are trying to prove.
doubleq7 said about suit long time ago in AZ, you brought in the case settled in Jan. 2013 in CA, about violating California's truthful advertising law.
Even if pretending all states including AZ has a similar law, AND had similar suit(s), it doesn't explain why Wags imposing restrictions on coupons usage. And generic drug case has absolutely nothing to do with coupons/rr. As I said, there are lots of lawsuits against WAG, none of mentioned one explains enforcing limits on coupons.
Quote from doubleq7 View Post :
By a long time ago I meant a year ago. It's pretty hard to remember exact info when you're being told a bunch of stuff and most of it isn't that important to you. What do I care if wags is being sued? I want to know if my order came in... None of the suits have anything to do with coupon limits. I would look more at who's in charge of running the stores and wags emphasis on the profitability of the pharmacy.
Right. Cases you've mentioned have nothing to do with the topic of conversation. I wouldn't have to say it outright if not for THATcouponlady.

Quote from THATcouponlady View Post :
It really isn't that hard to understand.

It looks like I found the exact lawsuits that Doubleq MAY have been talking about because they fit BOTH descriptions in the post.

The GENERIC MEDS LAWSUIT AND THE RR LAWSUIT ABOUT WORDING IN AN AD

Really, I can't figure out why you can't get it. I posted the items that poster may have been talking about. I WAS NOT POSTING LAWSUITS THAT FIT WHAT *****YOU**** are talking about because you don't have any lawsuits that you know about.

Sheeesh...

Oh , and if you know how to read lawsuits, (AND I DO) Walgreens got busted for generic meds issues by the Feds and then they were later sued in a private lawsuit over the same kinds of things. That lawsuit got thrown out. If it had been the Feds pursuing -Walgreens probably would have settled.

It doesn't have anything to do with RRs and your coupon issue.

It has to do with me posting things that refer to the posters post.

Double Sheesh.


Oh and I threw in a couple extra issues that WAGS HAS BEEN NAILED FOR because in some states - SUCH AS CALIFORNIA- you can actually get something as a penalty if you aren't charged the right amount.

For your convenience I brought up some highlights of the conversation. If one is to read not just a single message, but within a context, one MAY have better understanding on what we are talking about: limits of coupons, including rr, and what may have caused it.
Enjoy.
Reply Helpful Comment? 0 0
Joined Feb 2010
Suplex City
4,244 Reputation
#8387
Quote from Mariika View Post :
I thought it's clear for everyone what the conversation is about: NOT lawsuits on Wags in general, but specific cases concerning coupons, rr and redemption, causing Wags to impose limits.
I'm going to clarify why I posted. There was a post about wags limiting the number of rr's that you could pay with to 4. I said that somebody should sue over this. MsGal said that she might do it if she didn't have anything to do over the summer (or something like that). I'm not sure if she was serious or joking so I said that wags had already lost a suit over rr's and I think they'd be in trouble if somebody went after them over this. I wasn't saying anything about limiting MQ's or the rr lawsuit having anything to do with limiting MQ's. I don't think that there's much we can do about limiting because all wags needs to do is establish a rational basis for it. As for why wags is limiting, I think it's because of the pharmacy but most people probably don't agree with me on that.
Reply Helpful Comment? 0 0
Joined Mar 2009
L10: Grand Master
8,658 Reputation
#8388
Geez.....
Reply Helpful Comment? 0 0
Joined Jan 2012
L10: Grand Master
1,284 Reputation
#8389
Quote from doubleq7 View Post :
. As for why wags is limiting, I think it's because of the pharmacy but most people probably don't agree with me on that.
Please explain what in your opinion pharmacy has to do with limiting coupons and items?
Reply Helpful Comment? 0 0
Joined Mar 2009
L10: Grand Master
8,658 Reputation
#8390
Surrender
Reply Helpful Comment? 0 0
Joined Feb 2005
L9: Master
10,936 Reputation
#8391
ZzZZz
Reply Helpful Comment? 0 0
Joined Jan 2006
L6: Expert
710 Reputation
#8392
Honestly I have had stores limiting to four like items, really less than that long before this policy. RR items mostly. I'm sure the stores can set their own limits on how many coupons they will accept and they don't even have to take coupons if they don't want to. I mean to redeem at all. Of course they do, because they want the coupon shoppers business but they will limit to stop the bigger coupon shoppers. They can't stop everyone because people go to more than one store, but by stopping the ordering they can slow some people down.

The only thing I am thinking is that it will be hard for them to limit items when you need that many to do a deal, and none of my stores have ever done this. However, as the coupons have limit four anyway they aren't going to want to take more of four of the same anyway. What I think would be silly is if you need 6 of something to get the RR, but they say limit 4 sorry. However, if they say you can buy all 6, but only use 4 like coupons I can understand that is their policy. I would just try to find 2 coupons that applied to the products that were different or only use 4 coupons.

I have not heard anything out of the ordinary at any of my stores and I have probably been to at least 15 various stores since I heard about the memo coming out. However, like I said I don't do more than a few orders in the store and DH might do a few, so nothing really huge. However, I have used 4 like coupons in two different purchases while DH did so a few times, and nothing was said yet. I am not going to push it I guess, and although stores have offered to order for me, I never took them up on it so nothing for them to say there. I'm sure something will be said eventually on some limit issue at some store sometime, but it probably would happen anyway without this memo. Our stores have already been limiting to their acceptance levels anyway, so they probably think they were already following the memo anyway.

Maybe in stores where ordering was very heavy, with heavy coupon use called more attention to this issue in certain areas. I sure know that lady manager who screamed at me for trying to buy to much Axe with coupons, said all the stores everywhere are supposed to be on the same page about not letting anyone use that many coupons to buy anything, and the manufacturers don't like it.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Feb 2005
L9: Master
10,936 Reputation
#8393
My big challenge now is finding some motivation. Thanks to Alka Seltzer, I have more points than I could spend in a year. I have more useless junque piled up than I could use in a year. The prospect of going out and getting some Tricalm, more useless junque, makes me want to hurl. The prospect of staying up til midnight tonight and debugging the DDs makes me want to crawl into the bed and hide. Keeping up with Wags is starting to feel like a part time job. Am I losing my oomph as a Wagger?
Reply Helpful Comment? 0 0
Joined Feb 2010
Suplex City
4,244 Reputation
#8394
Quote from Mariika View Post :
Please explain what in your opinion pharmacy has to do with limiting coupons and items?
Because wags makes their profit in the pharmacy. The person in charge of running the stores has a pharmacy background. All of the changes happened right after the Express Scripts fiasco and were designed to make the pharmacy more profitable. I don't think that wags hates couponers but I do think that they've decided that it isn't profitable for them to ring up FARR items all day. As far as resellers, I've been told that the concern is people selling things they get from wags at swap meets and selling the Walgreens brand at a discounted price. I don't sell at swap meets and avoid the Walgreens brand even when it's free so none of this is a concern for me. As far as people buying things to sell in their store(s), I have no idea about that since I don't have a store. I also don't know anybody in India so I would have no idea about the Scope thing. It would really suck if the stores didn't have Scope stock because wags sold it all to somebody who was going to ship it out of the country. I think wags should get hammered for it if it actually happened.
Reply Helpful Comment? 0 0
Joined Jan 2006
L6: Expert
710 Reputation
#8395
Quote from WBBell View Post :
My big challenge now is finding some motivation. Thanks to Alka Seltzer, I have more points than I could spend in a year. I have more useless junque piled up than I could use in a year. The prospect of going out and getting some Tricalm, more useless junque, makes me want to hurl. The prospect of staying up til midnight tonight and debugging the DDs makes me want to crawl into the bed and hide. Keeping up with Wags is starting to feel like a part time job. Am I losing my oomph as a Wagger?

I feel the exact same way as you. However, this week I did find more I can use in the future if I end up getting it for no OP with RR's. Yes I know RR's are money but I have so many points, and RR's. So this week Tide is good, the Patriots candles were nice, and I did get some delicious cookies on clearance that were really good. I also bought some HP ink I needed in the last few weeks with the $ off coupons and much more. So this part time job does pay off, but it is a lot of work for me anyway. I am sick of it and want a break, so you are not alone, but the deals keep going on, so do I.
Reply Helpful Comment? 0 0
Joined Jan 2006
L6: Expert
710 Reputation
#8396
Quote from doubleq7 View Post :
Because wags makes their profit in the pharmacy. The person in charge of running the stores has a pharmacy background. All of the changes happened right after the Express Scripts fiasco and were designed to make the pharmacy more profitable. I don't think that wags hates couponers but I do think that they've decided that it isn't profitable for them to ring up FARR items all day. As far as resellers, I've been told that the concern is people selling things they get from wags at swap meets and selling the Walgreens brand at a discounted price. I don't sell at swap meets and avoid the Walgreens brand even when it's free so none of this is a concern for me. As far as people buying things to sell in their store(s), I have no idea about that since I don't have a store. I also don't know anybody in India so I would have no idea about the Scope thing. It would really suck if the stores didn't have Scope stock because wags sold it all to somebody who was going to ship it out of the country. I think wags should get hammered for it if it actually happened.

I have heard this from many managers for a long time. Walgreen's is a convenience store, well it is supposed to be. People want to get in and out, pick up their prescription and a few other things, maybe cigs and get in and out. Couponers hold up lines, and Walgreen's doesn't find selling RR items all day profitable. I have heard that exact phase. I have had managers come up to the line when I am checking out with only 4 items (2 transactions with 2 RR items in each) and yell that if I am going to hold up their lines buying RR items I can go check out in beauty next time. I have been screamed at by many managers and cashiers come to think about it, Walgreen's has some angry workers that don't like my coupons I guess. That is one reason I don't like the shopping anymore, who wants to be screamed at to get a deal? I can't even imagine some of these people ordering or doing 15+ orders at a store, that would never fly at my stores and you better had nerves of steal. There are plenty of nice managers and cashiers of course, just the bad shopping trips stand out in my memory.
Reply Helpful Comment? 0 0
Joined Jan 2012
L10: Grand Master
1,284 Reputation
#8397
Quote from doubleq7 View Post :
Because wags makes their profit in the pharmacy. The person in charge of running the stores has a pharmacy background. All of the changes happened right after the Express Scripts fiasco and were designed to make the pharmacy more profitable. I don't think that wags hates couponers but I do think that they've decided that it isn't profitable for them to ring up FARR items all day.
.
Yes, majority of the sales volume and profits at all pharmacy chains are coming from selling Rx. The sales floor designed to not just enhance sales, but balance out profits for tax implications, this why they accept coupons, advertize deals and RR, etc. They started to be REALLY concerned about coupons and profitability of the open floor sales when pharmacy profits declined steady.
If some employee doesn't like it - tell them to address it to the corporate, to stop all these programs and sales. laugh out loud


Quote from gypsylady View Post :
I have heard this from many managers for a long time. Walgreen's is a convenience store, well it is supposed to be. People want to get in and out, pick up their prescription and a few other things, maybe cigs and get in and out. Couponers hold up lines, and Walgreen's doesn't find selling RR items all day profitable. I have heard that exact phase. I have had managers come up to the line when I am checking out with only 4 items (2 transactions with 2 RR items in each) and yell that if I am going to hold up their lines buying RR items I can go check out in beauty next time. I have been screamed at by many managers and cashiers come to think about it, Walgreen's has some angry workers that don't like my coupons I guess. That is one reason I don't like the shopping anymore, who wants to be screamed at to get a deal? I can't even imagine some of these people ordering or doing 15+ orders at a store, that would never fly at my stores and you better had nerves of steal.
I agree. If I'd be treated badly when I bring coupons, I'd make sure to let corporate know, it does affects store traffic because customers may not complain, but avoid this store altogether, with coupons or not. If store employees have concerns about programs, it's not me, the customer, who decided to accept mfg coupons, invented RR, IVC, deals like B20G5, points, etc, I'd suggest to the employee please channel you anger accordingly.
Overall that anger IMO is coming from anxiety and fear for their job, indicates real instability of the particular store and even within the company.

Quote :
There are plenty of nice managers and cashiers of course, just the bad shopping trips stand out in my memory
If you build ships nobody call you a shipbuilder. If you suck c..k once - you'll be you-know-what for life.. Big Grin
this is how our memory and perception works. This why CS are not designed to receive compliments, but to solve problems.
Reply Helpful Comment? 0 0
Joined Feb 2010
Suplex City
4,244 Reputation
#8398
Quote from gypsylady View Post :
Walgreen's has some angry workers that don't like my coupons I guess. That is one reason I don't like the shopping anymore, who wants to be screamed at to get a deal? I can't even imagine some of these people ordering or doing 15+ orders at a store, that would never fly at my stores and you better had nerves of steal. There are plenty of nice managers and cashiers of course, just the bad shopping trips stand out in my memory.
I have no complaints at all with the stores. It's corp that I don't like. The stores want to do everything for me and then corp pulls the rug and tells them to do nothing. I've been through all of the limits stuff 2 years ago so it's old news for me. I can even tell you how it ends. You can beat a bad store but you can't beat corp because corp can tell the stores not to sell to you and if the people at the stores don't listen they'll get fired.
Reply Helpful Comment? 0 0
Joined Jan 2012
L10: Grand Master
1,284 Reputation
#8399
Quote from doubleq7 View Post :
I have no complaints at all with the stores. It's corp that I don't like. The stores want to do everything for me and then corp pulls the rug and tells them to do nothing. I've been through all of the limits stuff 2 years ago so it's old news for me. I can even tell you how it ends. You can beat a bad store but you can't beat corp because corp can tell the stores not to sell to you and if the people at the stores don't listen they'll get fired.
I'd not be so quick to blame the corp. for everything. IMO, for some store employees corp. is a convenient scape goat covering own unwillingness to do proper thing: for not adjusting coupons because corp. took off the button from the register (re: last week Starbucks coupons), for catalina not coming out because "the corp. set it up this way", missing malfunction of the cat machine, etc. etc.
Even if they are nice and polite, doesn't mean they do everything they can for you.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Jan 2008
L4: Apprentice
1,521 Reputation
#8400
Quote from WBBell View Post :
My big challenge now is finding some motivation. Thanks to Alka Seltzer, I have more points than I could spend in a year. I have more useless junque piled up than I could use in a year. The prospect of going out and getting some Tricalm, more useless junque, makes me want to hurl. The prospect of staying up til midnight tonight and debugging the DDs makes me want to crawl into the bed and hide. Keeping up with Wags is starting to feel like a part time job. Am I losing my oomph as a Wagger?

I understand exactly what you mean. I feel the same way and decided to take a break from Wags to clear out the useless junk and get rid of the surplus I have and get back to a normal life for a bit. Haven't stepped into a Wags in almost 3 weeks and haven't even felt the urge at all. At this point I won't be back until at least June.

Checking the boards is my only form of entertainment at the moment and even that has dropped drastically. Actually feels kind of nice to be able to sleep in on a Saturday morning and not having to worry about overlapping sales, etc. Good luck!
Reply Helpful Comment? 0 0
Page 560 of 931
558 559 560 561 562
Join the Conversation
Add a Comment
 
Slickdeals Price Tracker
Saving money just got easier.
Start Tracking Today
Copyright 1999 - 2015. Slickdeals, LLC. All Rights Reserved. Copyright / DMCA Notice  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)