Going to call Verizon later this week but just want to get my background knowledge down first, just in case I happen upon a CS rep that is trying to give me something I dont need. I know some Verizon folks are on SD so hopefully someone can give some advice.
So currently we have FiOS and have two TVs in the house (living room and master bedroom).
The living room has an HD DVR (QIP-6416) and the bedroom has a non-DVR HD box (QIP-6200).
I want to accomplish two things:
1) get larger capacity on my DVR (mine currently is 160gb, i believe verizon is now issuing new DVRs with ~500gb storage)
2) get multi-room DVR capability (watch recorded shows in my bedroom. I am aware that this will cost more)
my question is, is ALL i have to do is to replace the living HD DVR with a newer model DVR w/ multi-room functionaility? Or do i need to ALSO replace my bedroom non-DVR with a DVR model? From what i've read, it is the former and not the latter but i just want to check.
Also, is there any way to 100% ensure i get a newer, larger capacity DVR (is it now standard to send them out? or is it possible they send me a 160gb model still?)
You can only program the DVR from the multiroom DVR which would be your living room, I've been told. Was an issue for me but maybe not for you.
so i chatted with Verizon online, and the poor CS rep pretty much had no idea what i was talking about. she first told me that i had to order a new DVR, then she told me i didnt, then she told me i did. I think it was a semi-difficult situation to explain over chat.
so i looked up the local verizon fios store (which is about 30 minutes away from me) and they were super nice -- said they'd exchange my old DVR for the new high capacity one for free, and then all i have to do is activate the multi-dvr function ($5 more a month) and i DONT have to replace my non-DVR HD box in the bedroom.
you are correct that i can only program recordings in the living room, but that is OK with me.
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