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Ultimate Comcast / Infinity Internet deal- $19.99/Month for 1 year with no additional service required

pesok 241 September 6, 2011 at 10:38 PM in Internet & Websites (2) More Best Buy Deals
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UPDATE 2/25/2012 - Got another flier(cost me $15-and i only mentioned to few people so far(read update 2/21 below) for the same offer with a new Expiration date(3/18/2012), whats better is this offer has a different phone number - so try the new number if got shot down on the number from 1st flier. Both fliers are current as of today and attached on the bottom.

UPDATE 2/21/2012 - Reading through the replies - It seems that this thread has helped a lot of SD'ers to receive this(or a similarly slick) offer by either just mentioning the existence of the flier or more commonly faxing/emailing the copy of it to a Comcast rep that asks for it to verify that such a slick offer actually exists. That fact as well as the fact that my neighbors seemingly keep receiving the new versions of this flier on the regular basis(although undetermined interval) gave me an idea. I can try to offer a reward to my entire neighborhood (during a next city hall meet, email list that i can get from local DJ, or just stapling a reward note on a several streets/stores close to my house) in the sum of $15 for each new flier they bring to me - only for the offer i don't already have a flier for (usually means a new/later expiration date and some new/different internal Comcast numbers/codes on it- rest of this offer seems to stay the same(well graphics change as well sometimes)) and only an original flier in the original envelope (to eliminate Photoshoping bounty huntersSmilie. This way i can keep posting new/not yet expired (faxing/emailing expired fliers to Comcast reps will give them a good reason to deny it on the grounds of "that offer is no more") fliers here for my fellow SD'ers. Also if you get a similar flier/offer yourself (or any of your neighbors/friends/relatives do) - post it in this thread and PM me so i can put it into the first/this post(sorry not offering reward for that - but helping fellow SD'ers should be enough of a reward). What do you guys think of this plan? If i get enough reps indicating you think its a good idea - i will offer that reward to keep fliers coming!

UPDATE 2/15/2012 - New Fliers are attached on the bottom (my neighbour got the offer in mail and saved the filer for me) new Expiration is 3/4/2012
UPDATE 2 - Ran some bandwidth tests on this plan - results below

My buddy somehow got the flier for that elusive internet offer that everyone was talking about but i was unable to find anywhere else. Finally got the flier from him and scanned it(sorry about the quality i tried to make it better but my scanner is pretty old and about 5 mins past its expiration date). So far him, his GF, her brother+ his GF and my buds GF's brother's GF's sister(lol-i think i got that right) have successfully signed up by calling the number on the flier(apparently if you just call comcast - they dont know anything about this deal at all). All are in Mass except for the last one- she lives in NH. Out of all only my bud had it installed already-rest are waiting for scheduled appointments(tech to come to house)-but i dont think there will be any problem at this point.

Deal is:
$19.99 a month for 12 months(1 year) and $34.99 for months 13-24(2nd year). Only 1 year agreement(contract) is required so you can cancel right after your bill goes from $20 to $35 in month 13. Best part is - no additional service needs to be purchased(so dont need to sign up for TV or Phone). It is for new customers only(which i think means you didn't have any comcast service for at least last 3 month-not sure on this one though).

Bandwidth Tests on this plan(all ran on 2/15/2012):
Gateway = modem + router in one - (yes i know just modem is less headache but i got real good deal on it and honestly so far it worked perfect as u can see below(same results 24/7 not just offpeak/night).

I just bought new gateway(upgraded from 2 yo SBG900(Docsis2.0(1Down/1UP))) -
Motorola SBG6580 (Docsis3.0 (8channels(4 used ATM) DOWN // 4(1 used ATM) UP) [motorola.com]
FirmWare - SBG6580-3.1.0.0-GA-07-180-NOSH (Old FW(newest is 3.3.1.0 (FW can only be updated by Comcast on gateways and cable modems(thats the reason some people recommend against getting gateways and sticking with 2 separate boxes(cable modem and wire(ed/less) router)- at least FW on the router can be updated by customer then)

All tests on this gateway with this exact plan(Performance(15/3)) ran 2/15/2012:

http://www.speedtest.net/result/1775614914.png - Boston Hosted by Comcast

http://www.speedtest.net/result/1775624390.png - NY Hosted by TowerStream

http://www.speedtest.net/result/1775626323.png - PA Hosted by HostFTW

SPeakEasy - NY - Last Result:
Download Speed: 25183 kbps (3147.9 KB/sec transfer rate)
Upload Speed: 3692 kbps (461.5 KB/sec transfer rate)

SpeakEasy - Washington, DC
Download Speed: 25164 kbps (3145.5 KB/sec transfer rate)
Upload Speed: 3661 kbps (457.6 KB/sec transfer rate)

CNET - 24945 kbps

So far its confirmed to work in MA,NH,CA,TX,UT,WA,WV,NJ,PA,MD,CT,IL but might work for other states. Report here about your success/failure.

1,615 Comments

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#1201
Quote from row View Post :
Same thing happened to me. My promo rate for months 7-12 was supposed to be $40. Escalations team only offered $50/month. I still wasn't happy so they credited me for month 7 (62.99). Now I am paying $50 for months 8-12 but the credit for month 7 evens it out.
What do you say to them so they waive the 7th month? I also told them "I am disappointed" in the chat before but they didn't waive the 7th month for me. If possible, can you tell me the conversation between you and the CS rep. It would really help me a lot as I am not really good at talking nor persuading. Thank you.
Reply Helpful Comment? 0 0
#1202
Quote from sushikid View Post :
What do you say to them so they waive the 7th month? I also told them "I am disappointed" in the chat before but they didn't waive the 7th month for me. If possible, can you tell me the conversation between you and the CS rep. It would really help me a lot as I am not really good at talking nor persuading. Thank you.
I just said I am not satisfied with the resolution since I was promised a certain price. I suggest you send an e-mail to the address I mentioned in my previous reply to you.
Reply Helpful Comment? 0 0
#1203
Quote from uhsarp View Post :
I faced a similar situation. I ended up moving to Century Link. Paying $30 for 40mbps for 6 months. Will move back to comcast after 6 months. Comcast provides good offers to new customers but not for existing customers.
How is Century Link? I can get 7mbps service from them for $35/month. Comcast offered me economy plus 3mbps for $39/month.
Reply Helpful Comment? 0 0
#1204
Quote from row View Post :
I just said I am not satisfied with the resolution since I was promised a certain price. I suggest you send an e-mail to the address I mentioned in my previous reply to you.
You mean the email: we_can_help@cable.comcast.com ?
Can you please copy and paste in here what you wrote in the e-mail that you sent to them? should I also add that I am in financial hardship right now so it's hard for me to pay that amount?
Reply Helpful Comment? 0 0
#1205
Quote from jjct1 View Post :
How is Century Link? I can get 7mbps service from them for $35/month. Comcast offered me economy plus 3mbps for $39/month.
It's good but they have very poor upload rates. Check the rate for 7mbps service. Also you'll need to buy a new modem (with a rj45 port for dsl line). Negotiate with CS to get a better speed and demand that the installation fee (self install ~$20) be refunded as a credit to your first bill. Also, they DO pull your credit (TransUnion to be precise). Be aware of this.
Reply Helpful Comment? 0 0
#1206
Im currently signed up for Blast Internet with basic cable and HBO for $39.99 a month.

I dont really watch tv much at all though. Is anyone having any luck getting the $19.99 price for internet? Is it just for performance internet?
Reply Helpful Comment? 0 0
#1207
Quote from uhsarp View Post :
It's good but they have very poor upload rates. Check the rate for 7mbps service. Also you'll need to buy a new modem (with a rj45 port for dsl line). Negotiate with CS to get a better speed and demand that the installation fee (self install ~$20) be refunded as a credit to your first bill. Also, they DO pull your credit (TransUnion to be precise). Be aware of this.
As far as I can tell the only option I have is 7mbps service. They don't offer higher speeds in my area.
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#1208
Quote from Asryn View Post :
Im currently signed up for Blast Internet with basic cable and HBO for $39.99 a month.

I dont really watch tv much at all though. Is anyone having any luck getting the $19.99 price for internet? Is it just for performance internet?
I got similar offer when i called them today.Blast plus package which includes internet and digital preferred cable i guess.

Hows the TV service? I asked him not to send anything for cable as I already have Dish network.

Does the TV package include local channels, CNN, CNBC etc along with DVR?

Whats the difference between basic cable (39.99) and digital preferred cable packages (49.99)?

I may call and get the equipment based on your response.

Thanks
Reply Helpful Comment? 0 0
#1209
Quote from row View Post :
I just said I am not satisfied with the resolution since I was promised a certain price. I suggest you send an e-mail to the address I mentioned in my previous reply to you.
Row, can you please help?

Can you please copy and paste in here what you wrote in the e-mail that you sent to them? should I also add that I am in financial hardship right now so it's hard for me to pay that amount?
Reply Helpful Comment? 0 0
#1210
I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then gave me the offer.
No contract. No installation fees. Yay!

I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then signed me up.
No contract. No installation fees.
Reply Helpful Comment? 0 0
#1211
Quote from joconnol1 View Post :
I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then gave me the offer.
No contract. No installation fees. Yay!

I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then signed me up.
No contract. No installation fees.
What speed or package?
Reply Helpful Comment? 0 0
#1212
Quote from joconnol1 View Post :
I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then gave me the offer.
No contract. No installation fees. Yay!

I just got the $19.99/month deal for 12 months in Philadelphia, PA by calling the 877-298-0903 number.
Allegedly for new customers, but the agent 'checked with her supervisor' and then signed me up.
No contract. No installation fees.
I understand you are exisiting customer. Do you have only internet (what speed?) or with TV and/or phone?
Reply Helpful Comment? 0 0
#1213
Quote from quizzer View Post :
I got similar offer when i called them today.Blast plus package which includes internet and digital preferred cable i guess.

Hows the TV service? I asked him not to send anything for cable as I already have Dish network.

Does the TV package include local channels, CNN, CNBC etc along with DVR?

Whats the difference between basic cable (39.99) and digital preferred cable packages (49.99)?

I may call and get the equipment based on your response.

Thanks
Here's the lineup for the Baltimore 21230. Channel #'s may be different but maybe the differences/comparison chart will help you see what package gets what.

https://www.comcast.com/channelli...rId=201056
Reply Helpful Comment? 0 0
#1214
I'm in Boston, and tried extending the rate for the existing customer @19.99/mo - NO GO.

Had to sign up DW for Performance Inet @ 19.99/mo for 12 months. Two reps had no clue of such a rate. The third one completed the process in less than 5 minutes.
No installation charges, either.
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#1215
I don't have a local phone, can I get this deal?

I don't have a local phone. Can I get this deal?
Reply Helpful Comment? 0 0
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