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Ultimate Comcast / Infinity Internet deal- $19.99/Month for 1 year with no additional service required

pesok 241 September 6, 2011 at 10:38 PM in Internet & Websites (2) More Best Buy Deals
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UPDATE 2/25/2012 - Got another flier(cost me $15-and i only mentioned to few people so far(read update 2/21 below) for the same offer with a new Expiration date(3/18/2012), whats better is this offer has a different phone number - so try the new number if got shot down on the number from 1st flier. Both fliers are current as of today and attached on the bottom.

UPDATE 2/21/2012 - Reading through the replies - It seems that this thread has helped a lot of SD'ers to receive this(or a similarly slick) offer by either just mentioning the existence of the flier or more commonly faxing/emailing the copy of it to a Comcast rep that asks for it to verify that such a slick offer actually exists. That fact as well as the fact that my neighbors seemingly keep receiving the new versions of this flier on the regular basis(although undetermined interval) gave me an idea. I can try to offer a reward to my entire neighborhood (during a next city hall meet, email list that i can get from local DJ, or just stapling a reward note on a several streets/stores close to my house) in the sum of $15 for each new flier they bring to me - only for the offer i don't already have a flier for (usually means a new/later expiration date and some new/different internal Comcast numbers/codes on it- rest of this offer seems to stay the same(well graphics change as well sometimes)) and only an original flier in the original envelope (to eliminate Photoshoping bounty huntersSmilie. This way i can keep posting new/not yet expired (faxing/emailing expired fliers to Comcast reps will give them a good reason to deny it on the grounds of "that offer is no more") fliers here for my fellow SD'ers. Also if you get a similar flier/offer yourself (or any of your neighbors/friends/relatives do) - post it in this thread and PM me so i can put it into the first/this post(sorry not offering reward for that - but helping fellow SD'ers should be enough of a reward). What do you guys think of this plan? If i get enough reps indicating you think its a good idea - i will offer that reward to keep fliers coming!

UPDATE 2/15/2012 - New Fliers are attached on the bottom (my neighbour got the offer in mail and saved the filer for me) new Expiration is 3/4/2012
UPDATE 2 - Ran some bandwidth tests on this plan - results below

My buddy somehow got the flier for that elusive internet offer that everyone was talking about but i was unable to find anywhere else. Finally got the flier from him and scanned it(sorry about the quality i tried to make it better but my scanner is pretty old and about 5 mins past its expiration date). So far him, his GF, her brother+ his GF and my buds GF's brother's GF's sister(lol-i think i got that right) have successfully signed up by calling the number on the flier(apparently if you just call comcast - they dont know anything about this deal at all). All are in Mass except for the last one- she lives in NH. Out of all only my bud had it installed already-rest are waiting for scheduled appointments(tech to come to house)-but i dont think there will be any problem at this point.

Deal is:
$19.99 a month for 12 months(1 year) and $34.99 for months 13-24(2nd year). Only 1 year agreement(contract) is required so you can cancel right after your bill goes from $20 to $35 in month 13. Best part is - no additional service needs to be purchased(so dont need to sign up for TV or Phone). It is for new customers only(which i think means you didn't have any comcast service for at least last 3 month-not sure on this one though).

Bandwidth Tests on this plan(all ran on 2/15/2012):
Gateway = modem + router in one - (yes i know just modem is less headache but i got real good deal on it and honestly so far it worked perfect as u can see below(same results 24/7 not just offpeak/night).

I just bought new gateway(upgraded from 2 yo SBG900(Docsis2.0(1Down/1UP))) -
Motorola SBG6580 (Docsis3.0 (8channels(4 used ATM) DOWN // 4(1 used ATM) UP) [motorola.com]
FirmWare - SBG6580-3.1.0.0-GA-07-180-NOSH (Old FW(newest is 3.3.1.0 (FW can only be updated by Comcast on gateways and cable modems(thats the reason some people recommend against getting gateways and sticking with 2 separate boxes(cable modem and wire(ed/less) router)- at least FW on the router can be updated by customer then)

All tests on this gateway with this exact plan(Performance(15/3)) ran 2/15/2012:

http://www.speedtest.net/result/1775614914.png - Boston Hosted by Comcast

http://www.speedtest.net/result/1775624390.png - NY Hosted by TowerStream

http://www.speedtest.net/result/1775626323.png - PA Hosted by HostFTW

SPeakEasy - NY - Last Result:
Download Speed: 25183 kbps (3147.9 KB/sec transfer rate)
Upload Speed: 3692 kbps (461.5 KB/sec transfer rate)

SpeakEasy - Washington, DC
Download Speed: 25164 kbps (3145.5 KB/sec transfer rate)
Upload Speed: 3661 kbps (457.6 KB/sec transfer rate)

CNET - 24945 kbps

So far its confirmed to work in MA,NH,CA,TX,UT,WA,WV,NJ,PA,MD,CT,IL but might work for other states. Report here about your success/failure.

1,615 Comments

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#1456
Quote from lickwid View Post :
Yes, I had originally cancelled an account under my wife's name ~ 6 months ago. I signed up for a new promo for performance internet, $29.99 for 6 months. The 6 months was expiring so I logged into the online chat. Asked the rep what current promos are available to me. She transferred me to a sales agent, who offered me the new deal. You can try that route or call Comcast and go through the menu to "cancel service". Should take you to the retentions department and they should be able to offer you something. It's up to you if you want to take their offer. Good luck.
thanks, can you please let me know what did you say to them or if you can write here the chat transcript between you and the rep it would really helpful and i really appreciate it as i am not really a good talker.....(i am an introvert)
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#1457
my 6 months(6mb - $24.99) deal is almost over.i'm going to call tomorrow and see if they have any deals for me.if they dont i'm going to try that cancel and call again deal.
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#1458
Quote from lickwid View Post :
I didn't threaten to cancel over chat. I just simply asked what promos my account qualified for.
I just done echat with customer specialist through ComCast website. I asked them the same thing you asked them, which is what promotion my account qualified for? and then the CS rep told me the best she can do is $49.99 for Blast Performance for 12 months without contract.....I told her it's still too expensive for me and asked how much for Performance (I am now currently have Performance at $62/month since my promotional period over last month), then she said they cannot do that, they have to upgrade my service in order for giving me that special discount......Frown

What do you think? any advice is greatly appreciated.
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#1459
Quote from sushikid View Post :
I just done echat with customer specialist through ComCast website. I asked them the same thing you asked them, which is what promotion my account qualified for? and then the CS rep told me the best she can do is $49.99 for Blast Performance for 12 months without contract.....I told her it's still too expensive for me and asked how much for Performance (I am now currently have Performance at $62/month since my promotional period over last month), then she said they cannot do that, they have to upgrade my service in order for giving me that special discount......Frown

What do you think? any advice is greatly appreciated.
Try calling in and speaking to the retentions department to see if they can do anything for you. At worse, you can just cancel and sign up under someone else in your household. Downtown is minimal since it can be all done over the phone without a truck roll. Or you can try talking to a rep at Best Buy. Good luck.
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#1460
Quote from lickwid View Post :
Try calling in and speaking to the retentions department to see if they can do anything for you. At worse, you can just cancel and sign up under someone else in your household. Downtown is minimal since it can be all done over the phone without a truck roll. Or you can try talking to a rep at Best Buy. Good luck.
Thanks, what is the competitor for Comcast internet around bay area? I need something to tell them where I wanna switch to as a reason when I call to cancel so they give me lower price.
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#1461
Quote from sushikid View Post :
Thanks, what is the competitor for Comcast internet around bay area? I need something to tell them where I wanna switch to as a reason when I call to cancel so they give me lower price.
If you are living in the bay area (san francisco) and getting new account, just go to the link I have provided and setup the account online.

29.99 for 12 months no contract

simple and straight 15 mins job Smilie
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#1462
Quote from maipunjabi4u View Post :
If you are living in the bay area (san francisco) and getting new account, just go to the link I have provided and setup the account online.

29.99 for 12 months no contract

simple and straight 15 mins job Smilie
Will they charge you installation fee?

btw I am a current customer though Frown
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#1463
Quote from sushikid View Post :
Will they charge you installation fee?

btw I am a current customer though Frown
They did not charged me installation fee.

I am not sure whether this deal will work for current customers or not
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#1464
Quote from sushikid View Post :
I am an existing customer and I tried to use echat to threaten them to cancel before but they said I have to call, they don't do cancelation thru echat Frown any advice?
I'm getting a huge deja vu...didn't you ask all this stuff already? plus, if you go back just a few pages, I think several have talked about it including myself
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#1465
Tried to do the 12 month no contract deal in San Francisco. Was told the deal ended??
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#1466
ok so i told them to cancel 3 days before new bill was about to be charged.i checked 3 days later and internet is still on and i see bill as $49(per month) still owed.i called to double check and they said everything is right on track.they also told me my $50 deposit is going to be in the mail 2 weeks.am i suppose to wait for the truck to come and disconnect the internet or call again?

deal - $24.99 for 6 months.started jan.
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#1467
Quote from fpsfreak View Post :
ok so i told them to cancel 3 days before new bill was about to be charged.i checked 3 days later and internet is still on and i see bill as $49(per month) still owed.i called to double check and they said everything is right on track.they also told me my $50 deposit is going to be in the mail 2 weeks.am i suppose to wait for the truck to come and disconnect the internet or call again?

deal - $24.99 for 6 months.started jan.
When I asked them to cancel internet in 3 days they canceled it about 30 seconds after I got off the phone with them.
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#1468
Quote from papitosabe View Post :
I'm getting a huge deja vu...didn't you ask all this stuff already? plus, if you go back just a few pages, I think several have talked about it including myself
Yes, I recall him asking in the past.

sushikid, if it is such a burden to you, downgrade your plan. Or why not take the blast offer for $12 less? There are several suggestions in these Comcast threads, yet you continue to ask for help and request chat transcripts. These things are YMMV. You need to put in the legwork if you really want to lower your bill.
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#1469
Quote from row View Post :
Yes, I recall him asking in the past.

sushikid, if it is such a burden to you, downgrade your plan. Or why not take the blast offer for $12 less? There are several suggestions in these Comcast threads, yet you continue to ask for help and request chat transcripts. These things are YMMV. You need to put in the legwork if you really want to lower your bill.
Quote from papitosabe View Post :
I'm getting a huge deja vu...didn't you ask all this stuff already? plus, if you go back just a few pages, I think several have talked about it including myself
Thanks papito and row, first I apologize if I ever asked it in the past....maybe I did asked it long time ago and then when the deal expired and I have to go through all the cancel and sign up again I was nervous and panicked so I need some advices or help. I really want to get a good deal of $19.99 for performance but no avail yet as of now.....the best I could get was when I called the retention dept to cancel, they lower my bill from $59.99 to 39.99.....not good enough.....I am still trying...
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#1470
Quote from sushikid View Post :
Thanks papito and row, first I apologize if I ever asked it in the past....maybe I did asked it long time ago and then when the deal expired and I have to go through all the cancel and sign up again I was nervous and panicked so I need some advices or help. I really want to get a good deal of $19.99 for performance but no avail yet as of now.....the best I could get was when I called the retention dept to cancel, they lower my bill from $59.99 to 39.99.....not good enough.....I am still trying...
You're not going to get 19.99 again unless you cancel and sign up under someone else's name. Assuming it's no contract, why not take the 39.99? It might not be what you want, but it's definitely better than what you are paying.
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