Search in
MOTHER'S DAY Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
Popular Deal

At&T U-Verse Internet 12mbps $25 per mo YMMV

kcaj32 623 250 October 11, 2011 at 10:05 AM in Mail In Rebate (7)
Deal
Score
+19
202,331 Views

Deal Details

Last Edited by kcaj32 October 11, 2011 at 01:45 PM
I had the 3mbps dsl from at&t and paying $15 a month promotional rate for 1 yr.
My 1 yr period just expired and I called.

I didn't even mention cancellation when the rep offered me 12mpbs u-verse for $25 a month with free self-install + Free after rebate wireless router and modem. The rebate is a $100 visa gift card.

I had called 1-800-288-2020.

12mbps u-verse - $25 a month
modem + wireless router - Free after $100 visa gift card
Self install kit - free, shipped via UPS
1 year contract (can be canceled within first 30 days)

NOTE: Others have mentioned that you'll get this price only if you have another AT&T service - e.g. land line, tv or cell phone. For everyone else, the cost will be $35 a month for 1 year.
About the OP
Give Rep Send Message
Sacramento, CA Joined Nov 2007 L5: Journeyman
250 Reputation Points
32 Deals Posted
179 Votes Submitted
623 Comments Posted

Community Wiki

Last Edited by Freeloader87 January 31, 2012 at 08:56 PM
Why this deal is YMMV:

AT&T seems to have different offers based on what channels you go through. Here's a sample of what's been seen

1. 29.99/month $100 for modem (Online Deal, straight from website)
2. 29.99/month $100 for modem - $100 Visa rebate (Online deal and rebate via online chat with CSR)
3. 24.95/month $100 for modem - $100 Visa rebate (Call AT&T, must have existing service)
4. 24.95/month all other fees waived (Call AT&T, must be FORCE MIGRATION from existing DSL and have received notice)

This also varies by region.

U-Verse is DSL. http://en.wikipedia.org/wiki/AT%2...e#Internet

In some areas, at some speeds, it is ADSL2+. In other areas, at other speeds, it is VDSL. VDSL is usually FTTN (fiber to the node) but it is indeed DSL. The reliability of these competing technologies depends more on location than anything else. Likewise, the possibility of receiving 12Mbps ADSL vs VDSL, or not having either available, depends entirely on your location. FTTN does share more infrastructure than ADSL2+ which is fed from the Central Office. If you have 12Mbps VDSL and all of your neighbors torrent all day, you probably won't get 12Mbps. If you have VDSL to your neighborhood though, you don't want ADSL2+ as VDSL is higher voltage and drowns out neighboring ADSL pairs. Also the OP probably lives a block from the Central Office and they did 12Mbps ADSL2+ as VDSL is generally more expensive (to pay for the fiber ran to the node).


Note: If you are getting the free modem/router, it is likely that you will get the 2Wire 3600HGV, which runs on b and g only (no WiFi N) even if the rep told you you would be getting a WiFi N Cisco.
^You only get a 2Wire if you're getting VDSL. ADSL2+ users will get a motorola AND Linksys E1000 for wireless.

561 Comments

1 2 3 4 5

Sign up for a Slickdeals account to remove this ad.

#3
That sounds pretty sweet IMO - wish i could get this in my apartment complex, but we're forced to use their exclusive "deal" where 3mbps is $45.
And it isn't even stable. One of the reasons i can't wait to move out eventually.
Reply Helpful Comment? 0 0
Joined Jun 2006
ONE SLICK ARMENIAN
114 Posts
45 Reputation
#4
The only drawback is they cap you @ 250GB per month.
Reply Helpful Comment? 0 0
#5
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
It's better than 150GB cap on the DSL.

This offer is honored at any corporate store as well, as long as you're "green" (eligible for U-verse)

Signed-

AT&T Rep
Reply Helpful Comment? 0 0
Joined Nov 2007
L5: Journeyman
623 Posts
250 Reputation
Original Poster
#6
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
Are you sure? I wasn't told of any caps... hmmm... It still is not too bad... that equates to 2 dvd downloads per day.
Reply Helpful Comment? 0 0
#7
Here's a link to info on the cap for the home internet:

http://www.engadget.com/2011/03/1...rage-fees/
Reply Helpful Comment? 0 0
Joined Jul 2010
... and so does Rodgers!
5,866 Posts
1,398 Reputation
Pro
#8
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
Not everybody. If you login to your account and it tells you there is no info/details for your usage you are still free and clear.
Reply Helpful Comment? 0 0
#9
Quote from TWG1992 View Post :
It's better than 150GB cap on the DSL.

This offer is honored at any corporate store as well, as long as you're "green" (eligible for U-verse)

Signed-

AT&T Rep
Warning that I was 'eligible for U-verse' and ended up with a 30-day nightmare where I was getting under 1Mb/sec and it disconnected ever so randomly. After 5 techs, the last guy said that the wiring in my apt couldn't support U-verse speeds. I ended up canceling within 30 days. Some canceling hassles (like being billed for equipment that I had already returned, not a full refund on services originally charged, etc.)

I also had billing issues - I was being charged $34.99, which is their non-discounted rate for 6Mbps, I believe. I talked to a number of people and every time I complained I got the same "where did you see this?" bullshit response, and it never got fixed -- the $34.99 was after a $15 "discount" that was manually applied when I called, so they kept billing me $49.99. At the end I did end up paying $0 for the nightmare -- ATT CSRs are mostly nice, respective and understanding, but their workload is overbearing and you always need to wait 2-5 mins (if you're lucky) to talk to one since they have to fix every time their system screws up.

All in all a horrible experience, but I knew all of this before going in. It's why I never get ATT services, but now I've convinced the GF that ATT is hell woot

Nonetheless if you can get it, get the speeds, get the right billing and don't mind the cap (which is pretty large for residential use imo), then go for it.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#10
Quote from TWG1992 View Post :
It's better than 150GB cap on the DSL.

This offer is honored at any corporate store as well, as long as you're "green" (eligible for U-verse)

Signed-

AT&T Rep
what if you have a package currently with 12mbps, TV and phone. Can you still get the $25 component for internet?
Reply Helpful Comment? 0 0
#11
You needed to ask them to re-wire the apartment (if your landlord would allow it)

It's free as it's part of the installation fee
Reply Helpful Comment? 0 0
#12
was this only DSL U-verse by itself? or was it package with tv and phone?
Reply Helpful Comment? 0 0
#13
It's 35 if you don't have any of there other services I was told. I currently have clear and pay 45. I'm considering switching, just don't know if it's work the switch.
Reply Helpful Comment? 0 0
Joined Jan 2006
L10: Grand Master
8,012 Posts
2,621 Reputation
#14
Usually AT&T DSL deal is regional, so which location people is getting this offer?
Reply Helpful Comment? 0 0
Joined Nov 2007
L5: Journeyman
623 Posts
250 Reputation
Original Poster
#15
Quote from arenaninja View Post :
Warning that I was 'eligible for U-verse' and ended up with a 30-day nightmare where I was getting under 1Mb/sec and it disconnected ever so randomly. After 5 techs, the last guy said that the wiring in my apt couldn't support U-verse speeds. I ended up canceling within 30 days. Some canceling hassles (like being billed for equipment that I had already returned, not a full refund on services originally charged, etc.)

I also had billing issues - I was being charged $34.99, which is their non-discounted rate for 6Mbps, I believe. I talked to a number of people and every time I complained I got the same "where did you see this?" bullshit response, and it never got fixed -- the $34.99 was after a $15 "discount" that was manually applied when I called, so they kept billing me $49.99. At the end I did end up paying $0 for the nightmare -- ATT CSRs are mostly nice, respective and understanding, but their workload is overbearing and you always need to wait 2-5 mins (if you're lucky) to talk to one since they have to fix every time their system screws up.

All in all a horrible experience, but I knew all of this before going in. It's why I never get ATT services, but now I've convinced the GF that ATT is hell woot

Nonetheless if you can get it, get the speeds, get the right billing and don't mind the cap (which is pretty large for residential use imo), then go for it.
Thanks for your review.
I had problems with my DSL connection in the first couple of months too. I was using an old modem and was told after many calls and one tech visit that my modem is bad. I used to get disconnected almost every evening for 5 to 20 minutes and it would reconnect without a power cycle.

I then moved my modem to a different phone outlet and guess what, I haven't had a modem issue for months. The internal wiring does matter. I have 6 phone outlets all over in my house and I get modem problems in 3 of those.

About the first 30 days billing, I was told by the rep that the first month is not discounted and I'll get the discount for the first month and the second month in the second month's bill.
Reply Helpful Comment? 0 0
Page 1 of 38
1 2 3 4 5
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)