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At&T U-Verse Internet 12mbps $25 per mo YMMV

kcaj32 628 254 October 11, 2011 at 10:05 AM in Mail In Rebate (7)
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Last Edited by kcaj32 October 11, 2011 at 01:45 PM
I had the 3mbps dsl from at&t and paying $15 a month promotional rate for 1 yr.
My 1 yr period just expired and I called.

I didn't even mention cancellation when the rep offered me 12mpbs u-verse for $25 a month with free self-install + Free after rebate wireless router and modem. The rebate is a $100 visa gift card.

I had called 1-800-288-2020.

12mbps u-verse - $25 a month
modem + wireless router - Free after $100 visa gift card
Self install kit - free, shipped via UPS
1 year contract (can be canceled within first 30 days)

NOTE: Others have mentioned that you'll get this price only if you have another AT&T service - e.g. land line, tv or cell phone. For everyone else, the cost will be $35 a month for 1 year.
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Last Edited by Freeloader87 January 31, 2012 at 08:56 PM
Why this deal is YMMV:

AT&T seems to have different offers based on what channels you go through. Here's a sample of what's been seen

1. 29.99/month $100 for modem (Online Deal, straight from website)
2. 29.99/month $100 for modem - $100 Visa rebate (Online deal and rebate via online chat with CSR)
3. 24.95/month $100 for modem - $100 Visa rebate (Call AT&T, must have existing service)
4. 24.95/month all other fees waived (Call AT&T, must be FORCE MIGRATION from existing DSL and have received notice)

This also varies by region.

U-Verse is DSL. http://en.wikipedia.org/wiki/AT%2...e#Internet

In some areas, at some speeds, it is ADSL2+. In other areas, at other speeds, it is VDSL. VDSL is usually FTTN (fiber to the node) but it is indeed DSL. The reliability of these competing technologies depends more on location than anything else. Likewise, the possibility of receiving 12Mbps ADSL vs VDSL, or not having either available, depends entirely on your location. FTTN does share more infrastructure than ADSL2+ which is fed from the Central Office. If you have 12Mbps VDSL and all of your neighbors torrent all day, you probably won't get 12Mbps. If you have VDSL to your neighborhood though, you don't want ADSL2+ as VDSL is higher voltage and drowns out neighboring ADSL pairs. Also the OP probably lives a block from the Central Office and they did 12Mbps ADSL2+ as VDSL is generally more expensive (to pay for the fiber ran to the node).


Note: If you are getting the free modem/router, it is likely that you will get the 2Wire 3600HGV, which runs on b and g only (no WiFi N) even if the rep told you you would be getting a WiFi N Cisco.
^You only get a 2Wire if you're getting VDSL. ADSL2+ users will get a motorola AND Linksys E1000 for wireless.

561 Comments

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#31
I'm currently paying $55 for their 18mbps plan. I'd gladly sacrifice the difference in speed (which is rarely utilized) for 50% savings. Should I just call them and ask about the 12mbps for $25 plan?
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#32
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
exactly.

so that TWC package 10 Mbps (goes well over) for $29.99/mo for 12 mo. is a better deal as TWC doesnt have caps. at $30/mo. you save $20/mo off of the normal $50/mo. price. so after the promo the extra $20 for no caps. is still a good deal.
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#33
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
Thats better than Cox at 200 GB/month. Smilie

Also, I know someone who said the internet and TV services disconnected often enough for them to cancel this.

Good luck.
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Last edited by skull leader October 11, 2011 at 11:29 AM
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#34
Just called got the "12" I was told that I needed to upgrade my LL as well. so instead of paying 19.99 for land (local calls only) It will be 24.99 with 250 minutes long distance calling and remote voicemail.
+ 24.99 for the internet
free after 100 gc modem pack
But I did have to pay a $36 uverse activation fee

Currently I have this
35.00 internet
19.99 landline

I estimate this "deal" will end up saving me a grand total of $25.00 for the year

wooopppeeeee!
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#35
Nice...Thx.

I just did this upgrade yesterday...and the rep neglected to mention the $100 rebate. After 3 calls to ATT today, and some frustration, I was told I'm all set and that 30 days after my install date, I can collect my winnings ($100 gift card) at https://rewardcenter.att.com/.

Jesus though...they didn't make it easy.
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#36
i went through the at&t website and setup a chat when i was browsing their internet options. they were only able to get me $29.99/month for 12Mbps, but the service rep also waived the $100 modem fee, so i was happy about that. i am currently paying $45/month for a dryloop DSL line that is 6Mbps, so now i will be saving about $15/month and doubling my speed (my current speeds are consistantly 5Mpbs on my 6Mbps service)

FYI this is for the Chicago suburbs area
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#37
Quote from zonk675 View Post :
Nice...Thx.

I just did this upgrade yesterday...and the rep neglected to mention the $100 rebate. After 3 calls to ATT today, and some frustration, I was told I'm all set and that 30 days after my install date, I can collect my winnings ($100 gift card) at https://rewardcenter.att.com/.

Jesus though...they didn't make it easy.

You are actually getting back the 100 you paid them for the modem.

I do think the rebate card idea is LAME. Just give us a free modem.Mad
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#38
Quote from haikaz View Post :
The only drawback is they cap you @ 250GB per month.
Gosh, 250 GB is only 2 days of downloading.

Here's my calculation:
12 Mbps * 60 s/minute * 60 minutes/hour * 24 hours/day = 1,036,800 Mb per day
1,036,800 Mb /day * 1 byte/8 bits = 129,600 Megabytes / day
129,600 MB / day * 1 GB/1024 MB = 126 GB / day
In two days, you meet the max.

What happens then? That is after you fill up a 1TB hard drive in only 8 days -- of course, with the 250GB/month cap, it will take four months. Yikes.

Amazon and Google, you've met your match. haikaz will have to buy more storage arrays.

I'm joking of course. What I'm trying to say here is that I don't know that most users would be killed with a 250GB max.

Here's more:
A typical movie, let's say, is 1 Gigabyte
1 GByte = 1024 MByte * 8 bits/B = 8096 Mbits
8096 Mbits /12 Mbps ~ 700 seconds, or less than 12 minutes
A complete movie can be downloaded in around 12 minutes -- no streaming necessary.
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#39
Quote from arenaninja View Post :
Warning that I was 'eligible for U-verse' and ended up with a 30-day nightmare where I was getting under 1Mb/sec and it disconnected ever so randomly. After 5 techs, the last guy said that the wiring in my apt couldn't support U-verse speeds. I ended up canceling within 30 days. Some canceling hassles (like being billed for equipment that I had already returned, not a full refund on services originally charged, etc.)

I also had billing issues - I was being charged $34.99, which is their non-discounted rate for 6Mbps, I believe. I talked to a number of people and every time I complained I got the same "where did you see this?" bullshit response, and it never got fixed -- the $34.99 was after a $15 "discount" that was manually applied when I called, so they kept billing me $49.99. At the end I did end up paying $0 for the nightmare -- ATT CSRs are mostly nice, respective and understanding, but their workload is overbearing and you always need to wait 2-5 mins (if you're lucky) to talk to one since they have to fix every time their system screws up.

All in all a horrible experience, but I knew all of this before going in. It's why I never get ATT services, but now I've convinced the GF that ATT is hell woot

Nonetheless if you can get it, get the speeds, get the right billing and don't mind the cap (which is pretty large for residential use imo), then go for it.
Listen to this guy. I had the same problem with ATT. I was only getting 70% of the speed that I ordered. In my experience, they do not deliver what they promise most of the time but I'm stuck with them in the contract. NEVER SIGN A CONTRACT WITH THEM.
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#40
Thats a pretty good deal, but they will probably change the price after a couple months. We are constantly having to call AT&T when the bill randomly goes up. Their customer service hours suck too. Think they close at like 6pm. For me there Internet speeds are more consistent than some of the cable providers around here. That probably varies by area though.
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#41
Quote from MageVortex View Post :
That sounds pretty sweet IMO - wish i could get this in my apartment complex, but we're forced to use their exclusive "deal" where 3mbps is $45.
And it isn't even stable. One of the reasons i can't wait to move out eventually.
This is exactly my predicament, sadly.
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#42
Are people still using landlines !!

Traditional Land Lines !!


Wow !! I mean wow...
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#43
Quote from TheCoffeePrince View Post :
Listen to this guy. I had the same problem with ATT. I was only getting 70% of the speed that I ordered. In my experience, they do not deliver what they promise most of the time but I'm stuck with them in the contract. NEVER SIGN A CONTRACT WITH THEM.
i think your speed depends largely on how far you are from the main service station...mine is less than 2 miles from me and i was getting 5Mpbs on a 6Mpbs DSL service. it seems for me (probably varies per person and location) they seem to give me 1Mpbs less than my max...when i had the 3Mpbs service, i was getting 2Mpbs consistantly...i don't expect to get 11Mpbs on my new 12Mpbs service, but even if i get somewhere in the range of 8Mpbs I will be happy since i am getting 5 now, and i will be paying $15 less per month now
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#44
I am in Houston TX 77057 and I was offered this deal for $30/month for 12mbs and since I was upgrading from DSL 6mbs, they gave me the modem free. Otherwise modem costs $100

Oh, and I had to sign up for 1 year
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#45
i currently have the 12mbps for 29.99/mo. think i can get it lowered?
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