Yes, Discount Tire does all this stuff for free including fixing flats without prior purchase. They're getting business in the door hoping that they'll sell you a new tire (or set). I think we need to add a 'common knowledge' feedback rating.
Funny story... girlfriend needed a balance and rotation (B&R) and dispite my warning she had gone to NTB to get her new tires. Well, she showed up and they couldn't get to her (really?). So, they recommended she drop it off. She said she would for tomorrow. We got there last night and they doing f-ing have a key drop! So, we left the car and she was gonna swing by today to give them the key.
So, she drove the Jeep in today and when she got there she had a flat tire in the Jeep. They put the Jeep's spare on for her, and I don't know if they charged her for that. I wasn't having them fix the flat (if possible). They then gave her a hard time about leaving the car and locking the keys inside because there might be a charge (hello, free B&R).
I'm seriously beginning to wonder if they put nails in their parking lot. I've had two other friends show up there and just happen to have flat tires that need repaired. I hate NTB.
I've been a little disappointed with Tire Discounters here in Columbus (but they're great in Cincinnati) too. I might have to go back to Discount Tire....they never did me wrong, just never was very convienent location for me.
Discount Tire is awesome. I got a nail in the sidewall of my tire (unrepairable) over the weekend when I had bought a new set of tires from them about 3 weeks before. Apparently, even if you don't buy the repair/replacement certificates, they will replace a damaged tire for FREE within 90 days! Awesome service.
I ended up buying the repair/replacement certificates to thank them for that and ensure I wouldn't have to deal with buying a replacement tire if it happened after 90 days. Plus certs for all 4 tires were less than half of what replacing 1 tire would have cost!
Discount Tire has always done this for free. I used to work there. As someone else mentioned, it's a kind service they provide in hopes of returning for future purchases. Might as well add a note that they also fix flat tires for free too.
Discount Tire sucks in my experience. Theyre nice and helpful to you until you become a customer. Tried to get a tire replaced under the road hazard warranty. They forgot to order it 3 times, never call back, and then tried to raise the price on my deductible after we previously agreed on a lower price.
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