I called them the next day and explained as you said its the same model they just created a different model as an amazon exclusive (even TCL's website shows this, they don't have the 2012 models yet, but the 11 models are there both the amazon and "other" and they are identical except one shows up as for sale at amazon, the other lists a bunch of retailers).
They transferred me to a different department and then said they would honor the price match!
To anyone else who bought one of these and is having a problem with it, there is a firmware update here http://www.tclusa.com/firmware/fi...date3.html to fix it. If you bought from Amazon, you have till January to return it, which I'm debating if I have any more issues out of it.
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