Deal DetailsLast Edited by MisterOink November 11, 2011 at 10:26 PM
Link is here:
Attached below is the email I got:
Dear iPod nano owner,
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Identifying an iPod nano (1st gen):
It has a black or white plastic front and a silver metal back - later iPod nano models have a metal front and back.
If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.
Thank you for participating in this program.
Note: The previous page does not seem to work now. Try this link instead (just enter the last four characters of the new serial number:
To Find the generation of your Ipod Nano (Apple link) : https://selfsolve.apple
To help some people out looking for their box. i couldnt find a tracking number so i did a work around. Do as below.
1. Log into https://selfsolve.apple
2. Go to this Link https://www.fedex.com/AltRefTrack...r
Check when your replacement warranty expires at:
What Will You Ship The Nano In
1 of 3 things provided by Apple after you make your replacement claim
1. A box with 2 pieces of foam where you put the nano in ...
2. A yellow bubble mailer
3. A box with 2 pieces of protective cardboard as seen in the posters pictures below.
What Will You Get In Return ??
Although its not fully confirmed and many apple reps have said that the 1st gen nanos will be getting a battery replacement. This is more likely what you will be getting.
6th Generation Nano, Silver, 8GB.
It will be shipped in a box protected with foam in a pink plastic zip bag.
You will be shipped the Ipod Nano alone. No Headphones, No Sync Cable
Some have reported problems with the Replacement nanos
My advice first and foremost is to take your nano to an Apple Store with Warranty in hand (warranty came in the box that your new nano came in) and tell them the issue as well as show them the warranty apple has been known to swap out broken current gen devices with no problem ... but as always YMMV.
if that doesnt work call up apple or file another claim for the current nano
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