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iPod Nano 1st generation Replacement!

MisterOink 165 November 11, 2011 at 10:25 PM in Tech & Electronics (3) More Apple - DELETED Deals
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Last Edited by MisterOink November 11, 2011 at 11:26 PM
Just got an Email from Apple--a big surprise since I haven't purchased any apple product since 05. It turns out that there might be a defect in the battery where it could overheat and catch on fire. You can send it in for a replacement--not sure what kind of Generation you'll get though, but you might get something better? First gen was 2gb and 4gb. I think the minimum hdd storage for the current iPod nanos is now 8gb?

Link is here:

http://www.apple.com/support/ipod...eplacement


Attached below is the email I got:

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

Replacement Process

You may order a replacement unit via the web. Click here to begin.

Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Additional Information

Identifying an iPod nano (1st gen):



It has a black or white plastic front and a silver metal back - later iPod nano models have a metal front and back.

If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.

Thank you for participating in this program.

Sincerely,

Apple

2,282 Comments

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#46
Found my old receipt from my online order. Thankfully it has the serial number.
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#47
Nice APply is sending me a box to return my ipod. It is an old 4gb one.
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#48
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
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#49
Thanks! I have an iPod Nano - the only music player I have and only Apple product I own - and still use it at least four days a week. A replacement would be awesome!
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#50
Quote from jenarch View Post :
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
5U here!
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#51
Quote from jenarch View Post :
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
Mine is YM
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#52
got one laying around too. Thanks . TU
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#53
Submitted mine... waiting for the box, anyone have an idea of how long?

Quote from jenarch View Post :
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
Mine was 7K5
Last edited by tennisplayer888 November 12, 2011 at 12:08 AM
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#54
i need to find my ipod nano and hope it's a first gen Big Grin
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#55
Quote from jenarch View Post :
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
Mine is 7K5 on a 2GB version, paid like $200 for it too from what I remember. I got from my brother as Christmas gift for both my sister and I because during that time was the hardest time financially for our family. And I was still in lower grade school, adolescent times with no manners, and kept asking and asking for one. I feel ashamed for what I did back then, but thankfully we are better off now, and I have learned many lessons to be who I am today.
Last edited by tennisplayer888 November 12, 2011 at 12:11 AM
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#56
Quote from jenarch View Post :
for people who are eligible for a replacement, what are your serial numbers starting with? 5K... like the example picture it shows on the apple site?
YM on both of the 1st gen 4g nanos at my house.
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#57
You will get a Zune as replacement
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#58
Quote from hskb View Post :
Thanks alot, my nano ipod speakers can be barely heard, so this is big help.
The first gen nano doesn't have speakers. It only makes audible clicks.
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#59
Quote from GuavaLava View Post :
5U here!
Mine is 5K
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#60
Quote from kamakazii View Post :
Found my old receipt from my online order. Thankfully it has the serial number.
you need to send the old one back to apple.

Quote from tennisplayer123 View Post :
Submitted mine... waiting for the box, anyone have an idea of how long?



Mine was 7K5

Within two business days, you should receive a package at this address:


The package will contain shipping materials and instructions for you to return the original product to Apple at this address:

Apple Service Operations
ATTN: WUR Service, Repair ID A55069061
3011 Laguna Blvd., Building A
Elk Grove, CA 95758
Last edited by myamex November 12, 2011 at 12:11 AM
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