Group C will receive reimbursement of the amount they paid (up to $50) for service on their Acer computer related to a recovery issue, if they previously attempted to recover using Acer recovery disks but were not successful and contacted Acer customer service for assistance.
I called them re issues I had making back up disks. How do i prove I called when I called an 800 number?
I was wondering this as well but then I read the claim PDF more carefully:
Group B. Please send me a free [Select one:] 8GB USB Drive Mini Optical Mouse HD WebCam.
By selecting Group B, I certify that all of the following are true: On or before June 3, 2011, I contacted Acer, an Acer retailer, or a third-party repair technician about missing Windows recovery utilities or the inadequacy of Acer’s recovery media to enable recovery of the hard drive on my Acer computer. (If my contact was to a retailer or third-party technician, I have included with this Claim Form copies of itemized receipts or itemized credit or debit card statements that show the date of purchase, product or service purchased, and amount I paid.)
According to that you only need to include other forms if your contact was to a retailer or third-party technician. My contact was to Acer directly, so I don't believe I'll need to include any proof of that contact.
I mailed the claim form today and chose the 8GB flash drive. Filled out my personal information and wrote in the serial number. I'll update if I receive anything.
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