Just a heads up: usually Fios does not require a contract. This deal requires a 2 year contract.
FYI there's also a deal coming up for me for $105 per month (+ taxes and fees) for quad play (35/35 Fios internet, Fios Ultimate HD TV, phone) plus a cell phone plan (separate price). And you get a $500 Visa card.
You should call and get the cancellation fee. It should be prorated based on the length of time you have on your contract. When I canceled early last year it only cost me 14.95. for 6 weeks.
I had Verizon FiOS for several years. Two months ago, I left FiOS to try Comcast because of a Triple Play Deal that I thought was similar to what I had with FiOS, but was around $70 per month cheaper. So without contacting Verizon to try and get my bill lowered, I made the switch. I thought that I could switch to Comcast for 2 years (the length of the cheaper promotion) and then return to FiOS to take advantage of whatever offer they were going to run at the time. So, everything was switched... TV, Voice and Internet.
From the moment after I signed the Comcast contract - my wife and I both HATED the experience, capabilities of their services as well as the overall customer service.
The installer was scheduled to come between 1 p.m. and 4 p.m. but didn't arrive until 5 p.m. The only interaction I had with him was when he asked where the current equipment was located and if I asked him questions. He did not explain to me how anything worked and kept referring me to the instructional booklet he handed me when he was getting ready to head out the door after 8 p.m. The entire time, he kept yawning and whispering to someone on his cellphone.
Also, instead of having the phone service work throughout my entire house. He said it would only work if I had the base of my telephone hooked directly into the Comcast Internet router. So, if I would want to check answering machine messages, I would need to go upstairs into my office to listen to them unless I would set-up and use their voicemail service (which I didn't mind, but my wife isn't as tech savy and needs to actually have a physical answering machine box).
Then, after he left I received a telephone call. All I heard over the phone was static. So, I hung up the phone and tried to call out and again... nothing but static. So, I called Comcast with my cellphone and explained the situation. They said that they could schedule to send someone back out the following day (or later), but depending on what was wrong - I could be held accountable for a service call. I told them that I didn't think I should have to pay because the installer didn't test the equipment properly before he left. I also explained that I had similar service with Verizon FiOS and never had an issue with static. So, the person on the phone said she would try to send some reset signals remotely to see if it would fix the issue before scheduling a tech to come out. So, she did send some signals and it seemed to fix it.
The following day, my wife and I begin using all of Comcast's services. We began noticing that when we would talk on the phone, entire sentences would get muted out on both sides of the conversation. We also noticed that when we would record a show and go back to watch it, the video would occasionally slow down, pause for a second or two, get some sort of pixalization and artifacts on the screen before beginning to play again. And when it did begin to play, the audio and video would some times go out of sync. This began happening so often, that the HD DVR capability was becoming unwatchable and useless.
We also noticed that we did not have the full Multi-Room HD DVR capability with Comcast that we had with FiOS. With FiOS, we had one Multi-Room HD DVR in which could record 2 shows at the same time. We also had one HD DVR in whcih could record an additional 2 shows at the same time. So, we had the ability to record up to 4 shows all at the same time and watch everything we recorded at any time on either HD DVRs.
Comcast does have multi-room capability, but you can not record up to 4 shows at once using 2 DVRs and watch everything you record through all of your DVRs at any time. The main multi-room HD DVR does all of the recording and is capable of only recording 2 shows at once. All of the other "DVRs" that are attached can only play the shows that were recorded on the mail multi-room HD DVR. If you want to record up to 4 shows at the same time, you have to loose the multi-room capability and watch the shows only on the DVRs that recorded them.
This may not seem like a big deal, but my wife and I rarely watch "live" TV. Just about everything is recorded and viewed when and where we want to watch them. Between my full-time job during the day, my wife running her dance studio and tag teaming watching our 2 year old twins and newborn - we can only watch our TV shows when everyone goes to bed for the evening.
Something else we really did not like was the overall capability of Comcast's DVR - including the ability to search for and schedule a show... not to mention the interface seems very old and outdated. I actually believe it is the same interface that we had years ago before FiOS was ever available to us.
So, we tried Comcast for a week or so and just knew we were not happy. We knew what we had with FiOS and LOVED it... even more so after our entire Comcast experience. So, I looked into switching back from Comcast to FiOS. Comcast has a 30 day money back guarantee and I knew I needed to take full advantage of it. So, I went on Verizon's Web site and signed back up with FiOS. The reinstallation date of FiOS would be several days within the 30 day guarantee from Comcast. So, not only did I get my good old FiOS back - I was able to sign up for a $79.99 Triple Play offer that is guaranteed for 2 years and includes a free multi-room DVR for life (currently valued at $19.99 per month).
So, if given the option to take the $300 prepaid Visa card or the free multi-room DVR for life - get the DVR! It will save you well over $300 in the long run. It would actually save you nearly $480 during the 2 year price guarantee time alone. That is at least an additional $180 saving alone.
So by leaving, going to Comcast for nearly a month and coming back... I estimate I will save approx $2,000 (including the one month of free service through Comcast). over the span of only 2 years.
Now, I must add the disclaimer that YMMV if you try to recreate my SlickDeal.
PS... If you like what I wrote and believe you will switch, Private Message me and I will send you a referral code. It would be greatly appreciated.
Last edited by cpetrou; 11-20-2011 at 08:21 AM..
Reason: Added referral code reference
So if it's $79.99, does anyone have any idea about how much I should expect to in taxes in CA?
too much as like my hometown of new york...and get ready for much much higher taxes both states are so far in the hole (in debt cali i beleive is well over 100 billion) they both need to double the tax for maybe a few decades in order to get out of there mess...
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