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Amazon.com loading problem

Accster 236 80 November 20, 2011 at 12:04 AM More Amazon Deals
Not sure which forum to ask in, but this seems the most appropriate. Is anyone else having problems loading Amazon.com home page? I've been trying the past few hours and results in Firefox bottom status bar saying "waiting for z-ecx.images-amazon.com". The page only partially loads in a severely mixed up format. I googled Amazon problem loading with time set for past hour or 24 hrs and came up with blank. Any ideas to troubleshoot?
PS: I also tried with Google Chrome, but same result of mixed up formatting, and not loading.
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#2
I just tried in Safari and no problems. Have you tried clearing your cookies and emptying your cache?
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#3
Quote from iyankfan4 View Post :
I just tried in Safari and no problems. Have you tried clearing your cookies and emptying your cache?
Yep, that was the 1st thing I did. I even shut down Firefox and restarted it. Chrome also.
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#4
Quote from Accster View Post :
Not sure which forum to ask in, but this seems the most appropriate. Is anyone else having problems loading Amazon.com home page? I've been trying the past few hours and results in Firefox bottom status bar saying "waiting for z-ecx.images-amazon.com". The page only partially loads in a severely mixed up format. I googled Amazon problem loading with time set for past hour or 24 hrs and came up with blank. Any ideas to troubleshoot?
PS: I also tried with Google Chrome, but same result of mixed up formatting, and not loading.
If both internet browsers give you the same bad result, it is most likely your ISP that is causing the problem.
To be sure, you would need to try that page on another computer on your network, or the reverse, try your computer on someone else's network.
In the unlikely event that you discover the problem is on your own computer, then the problem would have to be malware related.
Malwarebytes would be your best bet for getting rid of any and all the "bad stuff", but it wouldn't hurt to use Superantispyware too.
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#5
Quote from RockySosua View Post :
If both internet browsers give you the same bad result, it is most likely your ISP that is causing the problem.
To be sure, you would need to try that page on another computer on your network, or the reverse, try your computer on someone else's network.
In the unlikely event that you discover the problem is on your own computer, then the problem would have to be malware related.
Malwarebytes would be your best bet for getting rid of any and all the "bad stuff", but it wouldn't hurt to use Superantispyware too.
Thanks Rocky & yankfan, apparently it's not any problem on Amazon's end, but on my isp or net connection. Prior to my initial posting I also ran a Malwarebytes scan with todays definitions, and as usual it was clean. Weird problem, cuz so far it's only Amazon that's messing up, as far as I've run across. I have SuperAntiSpyware, but will run that one also, btw.
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Last edited by Accster November 20, 2011 at 03:44 AM
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#6
Have you tried changing your DNS to either Google DNS or Open DNS?
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#7
Quote from LiquidRetro View Post :
Have you tried changing your DNS to either Google DNS or Open DNS?
I should have left a final message this morning, saying Amazon's loading finally got straight, but still not sure what caused that over 24 hr problem. I originally was running Google DNS numbers, as my ISP had crappy DNS a good while back. I tried both ISP & Google DNS, but was no help either way. I had pinged Amazon and all pings had failed, but not sure if Amazon blocks pings.
Anyhow, for unknown reasons, all was good starting this morning. Mystery?? Thx for the DNS advice anyway, good point.
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#8
Quote from Accster View Post :
I should have left a final message this morning, saying Amazon's loading finally got straight, but still not sure what caused that over 24 hr problem. I originally was running Google DNS numbers, as my ISP had crappy DNS a good while back. I tried both ISP & Google DNS, but was no help either way. I had pinged Amazon and all pings had failed, but not sure if Amazon blocks pings.
Anyhow, for unknown reasons, all was good starting this morning. Mystery?? Thx for the DNS advice anyway, good point.
Thanks for bringing us up to speed.
It is fairly clear that, as we suspected, your ISP was the problem.
I live in the Caribbean and we are serviced by a less than competent internet provider and I am all too familiar with the exact symptoms you just experienced. Sometimes, it's certain select websites that won't work, despite the internet speed being up to par, and other times it's a large portion of the www.
There was a 2 day period where the only pages we could open, were Google. Anything and everything Google related, worked like a charm and nothing else.
Who knows why.... I could spend the rest of my life trying to understand all the screw ups that my ISP manages to put us through, and frankly I don't care that much, as long as they get it resolved quickly.
If I know my equipment is good and that they are at fault, it may be frustrating at times, but at least I don't have to waste my time dissecting my computer, thinking that it is responsible for the problem.
As soon as I see two browsers exhibiting the same symptoms, then I pretty much know that our ISP is at fault.
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#9
Yep Rocky, certainly an ISP glitch, considering the diagnostic checklist & input from others here, saying no problem for them.
I can relate well to "frustration" as each time my connection goes 'sour' I call my ISP and it takes an act of Congress for them to even believe the problem *actually* could be on their end. Ticks me off when they say they're sure something must be wrong with my modem, router, cables, pc, etc, etc,, and can't do anything until a technician comes to inspect MY equipment & system. I give them a brief rundown on how I know the problem is on their end and tell them to keep the technician for someone else.
So far, out of roughly 12+ incidents over past few years, the problem was *always* on their end each time.
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#10
Glad you got it resolved...the most important thing to note here though.....at least you were still able to get to Slick Deals!
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