Welcome to the updated Slickdeals redesign beta. Learn more and give us feedback. Or, return to the classic view.

Search in
Forum Thread

Problem with InnoTab by vtech

tooshorttoplay December 4, 2011 at 10:49 AM
My boy "did something" (nothing physical that I can tell) with his InnoPad that changed the screen calibration. Screen is not sensitive where the icons are, but rather up and right from where they are.. so if you saw:
ABC
DEF
icons, you'd touch B to get D..

I tried pulling out the battery (the rounf battery under the cover inside the main battery compartment). All that did for me is reset the pad to allow me to enter 1st user and date.. but the screen is still not sensitive where it ought to be. As a matter of fact, the date setting menu that came up the first time, only allows me to push down-arrow, as long as I'm hitting about an inch above them..

Any idea how to fix this, short of taking it back to the store?

7 Comments

1

Sign up for a Slickdeals account to remove this ad.

#2
Quote from tooshorttoplay View Post :
My boy "did something" (nothing physical that I can tell) with his InnoPad that changed the screen calibration. Screen is not sensitive where the icons are, but rather up and right from where they are.. so if you saw:
ABC
DEF
icons, you'd touch B to get D..

I tried pulling out the battery (the rounf battery under the cover inside the main battery compartment). All that did for me is reset the pad to allow me to enter 1st user and date.. but the screen is still not sensitive where it ought to be. As a matter of fact, the date setting menu that came up the first time, only allows me to push down-arrow, as long as I'm hitting about an inch above them..

Any idea how to fix this, short of taking it back to the store?
Also I guess there is a way to do "factory reset" by typing "R-E-S-E-T" into user name, but that does me no good since I can not touch-screen in controlled areas... Ugh...
Reply Helpful Comment? 0 0
#3
Quote from tooshorttoplay View Post :
Also I guess there is a way to do "factory reset" by typing "R-E-S-E-T" into user name, but that does me no good since I can not touch-screen in controlled areas... Ugh...
Downloaded their Learning Lodge Navigator... It automaticall goes to "Update" my InnoTab.. and fails..

3 hours later and still can't get their damn thing to work..

Think I need to thrash this thing..
Reply Helpful Comment? 0 0
#4
Quote from tooshorttoplay View Post :
Downloaded their Learning Lodge Navigator... It automaticall goes to "Update" my InnoTab.. and fails..

3 hours later and still can't get their damn thing to work..

Think I need to thrash this thing..
Did u check the vtech website or their customer service?
Reply Helpful Comment? 0 0
#5
Quote from shogokyoto View Post :
Did u check the vtech website or their customer service?
I did.. nothing there mentions my problem.. Heck, I may have been the first and only to have this issue..

I ended up exchanging it for another one... that one seems to work fine..eats batteries like a fat guy eats cake though..
Reply Helpful Comment? 0 0
#6
Hi, I know I'm replying to an old post, but it might help someone else who is having the same issue. I was having the same issue with my innotab, so I called customer support and they said:

1. Go to learning lodge navigator software and connect innotab. Then use the "update my innotab" button on the left to run the update. They said it was designed to recalibrate the screen too. Try it out. If that doesn't help:

2. Take the batteries out of the toy and press and hold the power button for 1 minute. (Awkward silence on the phone for 1 minute.....). Then put batteries in and start it up again. Try the screen again. If that doesn't help:

3. Call customer support and they will probably send you a new innotab. Use the 1 year warranty it comes with!! Here's the number since I have it handy - 1.800.521.2010.

Good luck!bounce
Reply Helpful Comment? 0 0
#7
To reset touch screen calibration, you need to turn the tablet OFF. Then hold , and down when turning the tablet ON.

Quote from meoman97 View Post :
To reset touch screen calibration, you need to turn the tablet OFF. Then hold , and down when turning the tablet ON.
To reset touch screen calibration, you need to turn the tablet OFF. Then hold <home>,<?> and <Volume Up> down when turning the tablet ON. It should go to the calibration screen from there.
Reply Helpful Comment? 0 0
#8
I recently purchased some used innotabs on ebay and i have am trouble fixing it. When it powers on i only here the sound and no picture. Is there any way to fix this problem?
Reply Helpful Comment? 0 0
Page 1 of 1
1
Join the Conversation
Add a Comment
 
Slickdeals Price Tracker
Saving money just got easier.
Start Tracking Today
Copyright 1999 - 2015. Slickdeals, LLC. All Rights Reserved. Copyright / DMCA Notice  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)