Solved: Email attachments do not open while using Internet Explorer 8
December 6, 2011 at
If the user tries to open a attached document(MS-Word, PDF) from his Gmail account using Internet Explorer 8, he receives a message that the file cannot be opened since the user does not have permission to access it. I estimate when the user clicks on the MS-Word document, choose to open it, it is first saved in C:\Documents and Settings\Username\Local Settings\Temporary Internet Files, then attempted to open with MS-Word which fails with the permission error message. The user belongs to the Administrator's group and can access/modify files at location C:\Documents and Settings\Username\Local Settings. I disabled all add-ons in IE 8, turned off pop-up blocker and smart screen filtering, still the document does not open. If Firefox is used, they open fine. However, the user wants to use IE 8 only.
Do I need to reinstall IE8, change something in registry or uncheck some option in IE8?
The machine is a stand alone and not part of any Active Directory network, running Windows XP with Service Pack 3 and has MS-office 2007