It worked!!!!! I tried to add the feature online and it prompted me that I had to call in to add that feature. I then called in and it took the CSR about 15 minutes to figure out how to add it to my HTC Rezound. She was finally able to do it. I then went online and removed the MHS feature immediately.
I now have an unlimited data plan for a penny less than I was paying for 4GB! THANKS OP!
* Only caveat: The CSR threw in a random disclosure that Verizon might change this Unlimited plan in the future, so I shouldn't get used to using more than 4GB in case they do change it. She did however, say that Verizon would notify us if that happened. Really weird that she knew to throw that in there, without me saying a thing. Thought it was worth noting to the rest of you. *
I had to call three times. The first two reps, added the $50 bundle, and I called them back to reverse it. 3rd rep was able to do it without a problem. I just told her that I needed to see the two different charges on my account.
I told the rep I was trying to add 4G mobile hotspot feature for my phone online through My Verizon, but when I was checking out it asks me to contact customer support because they need to make some changes to my account. Then he asked if it was a 2G mobile hotspot. I said no. In the description of 4G mobile hotspot, it tells me it's unlimited. That's about it. Finished the call in 3 minutes!
I spent an hour this week speaking to the regional executive's office about reinstating an Unlimited Plan on the line that I just fixed per the instructions on this post. The answer they kept giving me was that they had no way of physically adding the plan back on. It was a feature that was no longer available.
Well...looks like we proved that it is a feature that is still available!
Slickdeals is able to share the best deals because of the contributions of users like you! If you found a great deal,
please share it with others by posting in our forums.
Welcome to Slickdeals!
Save money here by finding the lowest and cheapest price, best deals and bargains, and hot coupons. We're all about
community driven bargain hunting with thousands of free discounts, promo codes, reviews and price comparisons.
Don't worry, we'll help you find your way. If you haven't already, check out this
that explains the features of our site.