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Daily Steals - Holiday customer service - HO HO HOFUBAR
1) Customer service number and online chat have been disabled, so if your order is messed up, you're left to twiddle your thumbs.
2) Regarding the issue of billing address and shipping address - retarded response #1:
Hello,
Thank you for contacting us. What browser are you using? We have had reported compatibility issues with Internet Explorer; if you are using this internet browser we ask that you try placing your order using Mozilla Firefox or Google Chrome. Please let us know if this has helped you as we want to resolve this issue for you as quickly as possible.
Thank You,
Brian
The DailySteals Team
On 12/15/2011 10:17 AM, Daily Steals wrote:
Feedback: Problem
Rating: 3
Message: You guys need to distinguish billing address from shipping address on the order form. Thanks
3) Regarding the issue of billing address and shipping address, retarded response #2
Hi, I'm very sorry, but we can not change the address on this completed order. We recently implemented a new checkout system that will only allow the customer to ship to their billing address. For future orders, If you wish to ship the item elsewhere, you can add an additional address to your credit card/PayPal account by using online banking/Paypal or by contacting your bank/Paypal by phone. Paypal can be reached at 888-221-1161. If you have any additional questions, please let us know.
Thank you
Izzy
The DailySteals Team
On 12/15/2011 10:18 AM, thebak@yourmothershouse.com wrote:> 12/15/2011 10:18:07 AM>> Customer Service>>
message: I need to change the shipping address on my order - how do I go about changing that? Thanks
2) Regarding the issue of billing address and shipping address - retarded response #1:
Hello,
Thank you for contacting us. What browser are you using? We have had reported compatibility issues with Internet Explorer; if you are using this internet browser we ask that you try placing your order using Mozilla Firefox or Google Chrome. Please let us know if this has helped you as we want to resolve this issue for you as quickly as possible.
Thank You,
Brian
The DailySteals Team
On 12/15/2011 10:17 AM, Daily Steals wrote:
Feedback: Problem
Rating: 3
Message: You guys need to distinguish billing address from shipping address on the order form. Thanks
3) Regarding the issue of billing address and shipping address, retarded response #2
Hi, I'm very sorry, but we can not change the address on this completed order. We recently implemented a new checkout system that will only allow the customer to ship to their billing address. For future orders, If you wish to ship the item elsewhere, you can add an additional address to your credit card/PayPal account by using online banking/Paypal or by contacting your bank/Paypal by phone. Paypal can be reached at 888-221-1161. If you have any additional questions, please let us know.
Thank you
Izzy
The DailySteals Team
On 12/15/2011 10:18 AM, thebak@yourmothershouse.com wrote:> 12/15/2011 10:18:07 AM>> Customer Service>>
message: I need to change the shipping address on my order - how do I go about changing that? Thanks
