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Be aware of Citibank! It is stealing your money systematically!
Citibank thankyou network is stealing your money systematically. Be aware!
If you don't monitor your thankyou network points balance, you might be a vicitim already! Citibank will steal your points and these subtracted points will NEVER show up in the transactions / statements. And if you call in, they will tell you because you closed a checking account or a credit card. But for me, this is not the case. I know citibank will give you 30 days to use the points after you close the account, so I always use ALL my points immediately after I close the account, sometimes I even used up all the points BEFORE I close the account.
In my case, I successfully got the points back after numerous calls.
04/22/2011 Adjustment Adjustment 8,xxx
And I'm still waiting for another adjustment now because of a closed credit card. (The card was closed in Aug, 2011. I used up all the points in Aug, 2011 and the hidden subtraction was in Dec, 2011--As I mentioned, the subtraction NEVER showed up in your thankyou network transactions! You have to call to find it out!)
Be aware, the subtraction never shows up in your transaction! If you don't monitor your point balance, you can not find this out!
And shitty bank is doing this systematically!
Thankyou network is simply a fxxkyou network now since shittybank is fxxking its customers by stealing their money!
Call thankyou phone # at 1-800-thankyou to find out if there's any HIDDEN subtractions in your thankyou account! If there's any, ask WHY?
Shittybank needs a class action---victims! Post your experience here!
If you don't monitor your thankyou network points balance, you might be a vicitim already! Citibank will steal your points and these subtracted points will NEVER show up in the transactions / statements. And if you call in, they will tell you because you closed a checking account or a credit card. But for me, this is not the case. I know citibank will give you 30 days to use the points after you close the account, so I always use ALL my points immediately after I close the account, sometimes I even used up all the points BEFORE I close the account.
In my case, I successfully got the points back after numerous calls.
04/22/2011 Adjustment Adjustment 8,xxx
And I'm still waiting for another adjustment now because of a closed credit card. (The card was closed in Aug, 2011. I used up all the points in Aug, 2011 and the hidden subtraction was in Dec, 2011--As I mentioned, the subtraction NEVER showed up in your thankyou network transactions! You have to call to find it out!)
Be aware, the subtraction never shows up in your transaction! If you don't monitor your point balance, you can not find this out!
And shitty bank is doing this systematically!
Thankyou network is simply a fxxkyou network now since shittybank is fxxking its customers by stealing their money!
Call thankyou phone # at 1-800-thankyou to find out if there's any HIDDEN subtractions in your thankyou account! If there's any, ask WHY?
Shittybank needs a class action---victims! Post your experience here!
