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Amazon Account Banned?

joogle 291 January 15, 2012 at 12:38 PM
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Hi - I got this e-mail from Amazon after trying to get some price adjustment for a order that just arrived 3 weeks.

"
A careful review of your account indicates that you've required promotional certificates on a majority of your orders for a variety of reasons.

Through the normal course of business, the occasional problem is inevitable. However, you seem to have had an unusually high rate of problems in your account history

When unusual account activity like this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. We’d prefer to work with you because we do value your business.

We appreciate your cooperation and understanding."


--- I have several hundred gift card amount tied, if my account gets banned, will I lose those? I am fearful of that, I just hope they don't ban my account, I replied to them with my phone number.

I saw some old 2009 threads on this subject with people dealing with too many returns.


---------UPDATE 01/16/2012 ------------


Update: after I sent them a e-mail asking them to call me, this is what they replied:

"
We're concerned about the activity on your account and want to do all we can to and avoid the inconvenience you experience when you purchase from Amazon.com.

We contacted you so we could better understand the activity on your account and learn how to improve your shopping experience.

Your account remains open and available for your use.

We appreciate your understanding, and hope to see you again soon.
"

Well I spent $400 real fast, $200 is still left, I bought baby items including a car seat, which I didn't need at this time but bought it in panic mode.

Lesson learned for next time, avoid those damn price adjustment request and never put all gift cards under the account.


-------------------------------------------------

77 Comments

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Joined Feb 2007
L10: Grand Master
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#61
Quote from Kathy234 View Post :
What about countless threads where people say they got banned for legitimate returns (i.e defective products, which were not their fault?) Are we to believe those threads?
No. Hope that helps.
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#62
Quote from hapollo8 View Post :
What do you mean you "i never had a credit card/ bank account attached to my account nor do i have a credit card or bank account i use to only use amazon.com gift cards."?

How do you pay for your purchases then?
i either earned amazon gift cards from some websites or i purchased a amazon.com gift card from a store..
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Joined Mar 2012
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#63
How to reopen or create a new account after been closed?
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Joined Feb 2012
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#64
Quote from calibuon View Post :
How to reopen or create a new account after been closed?
you cant, other then having another person at another address not associated with any of your accts using a CC not associated to you.
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#65
Quote from pissonyou View Post :
you cant, other then having another person at another address not associated with any of your accts using a CC not associated to you.
That's tough Mad
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#66
Quote from calibuon View Post :
That's tough Mad
Confess your sins here and perhaps you will be forgiven. nod
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Joined Jun 2006
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#67
It would be illegal for Amazon to not refund you the value of the gift cards if they ban your account.

Also, I don't understand why they would ban you if they issued too many promotional certificates. Amazon had a choice to issue the certificate, and if they didn't want to, they could have just said no. It seems pretty shady to me. A customer should not have to put up with a late shipment in the fear of getting banned and losing and GCs and an already paid amazon prime membership. If this happened to me, I would be sure as hell to send letters to the attorney general, BBB, FTC, and credit card chargeback for prime. If that didn't resolve it, depending ont he value of the GCs, I would file in small claims.
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#68
Quote from nyknicks8 View Post :
It would be illegal for Amazon to not refund you the value of the gift cards if they ban your account.

Also, I don't understand why they would ban you if they issued too many promotional certificates. Amazon had a choice to issue the certificate, and if they didn't want to, they could have just said no. It seems pretty shady to me. A customer should not have to put up with a late shipment in the fear of getting banned and losing and GCs and an already paid amazon prime membership. If this happened to me, I would be sure as hell to send letters to the attorney general, BBB, FTC, and credit card chargeback for prime. If that didn't resolve it, depending ont he value of the GCs, I would file in small claims.
nope. not at all.

gift cards have no value, so they don't need to refund anything.
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#69
Quote from fyu View Post :
nope. not at all.

gift cards have no value, so they don't need to refund anything.
You are wrong. If a company whose gift card goes bankrupt you can have a claim against them as a creditor. The gift card was paid for and they have to honor the terms when you paid for it.
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#70
Quote from nyknicks8 View Post :
You are wrong. If a company whose gift card goes bankrupt you can have a claim against them as a creditor. The gift card was paid for and they have to honor the terms when you paid for it.
The problem is once you've applied it to your account it's just Amazon credit, no longer a gift card - you've redeemed the gift card. Unfortunately you're pretty screwed if you have Amazon credit and have your account banned.
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#71
Quote from nyknicks8 View Post :
You are wrong. If a company whose gift card goes bankrupt you can have a claim against them as a creditor. The gift card was paid for and they have to honor the terms when you paid for it.
lol. really? prove it.
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#72
Read the terms and conditions, pretty sure they can do whatever they want whenever they want
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#73
Quote from nyknicks8 View Post :
You are wrong. If a company whose gift card goes bankrupt you can have a claim against them as a creditor. The gift card was paid for and they have to honor the terms when you paid for it.
i still have $100 blockbuster gift cards from the old days. can i re-claim them somehow?
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#74
Quote from microkelvin View Post :
i still have $100 blockbuster gift cards from the old days. can i re-claim them somehow?
Probably too late. You need to claim it in the bankruptcy proceedings.
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Joined Jun 2006
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#75
Quote from fyu View Post :
lol. really? prove it.
One link. I'm sure there are others out there.

http://www.getrichslowly.org/blog...-go-broke/
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