Amazon Account Banned?
Thread DetailsLast Edited by joogle January 17, 2012 at 07:11 PM
A careful review of your account indicates that you've required promotional certificates on a majority of your orders for a variety of reasons.
Through the normal course of business, the occasional problem is inevitable. However, you seem to have had an unusually high rate of problems in your account history
When unusual account activity like this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. We’d prefer to work with you because we do value your business.
We appreciate your cooperation and understanding."
--- I have several hundred gift card amount tied, if my account gets banned, will I lose those? I am fearful of that, I just hope they don't ban my account, I replied to them with my phone number.
I saw some old 2009 threads on this subject with people dealing with too many returns.
---------UPDATE 01/16/2012 ------------
Update: after I sent them a e-mail asking them to call me, this is what they replied:
We're concerned about the activity on your account and want to do all we can to and avoid the inconvenience you experience when you purchase from Amazon.com.
We contacted you so we could better understand the activity on your account and learn how to improve your shopping experience.
Your account remains open and available for your use.
We appreciate your understanding, and hope to see you again soon.
Well I spent $400 real fast, $200 is still left, I bought baby items including a car seat, which I didn't need at this time but bought it in panic mode.
Lesson learned for next time, avoid those damn price adjustment request and never put all gift cards under the account.