Costco - Norelco Rebate Rejection Issue for Sensotouch 3D 1255x
During the months of November and December, Costco advertised the Norelco 1255x discounted with an instant rebate along with a mail-in rebate. I purchased my Norelco 1255x on 11/12/11 and on 01/11/12 my rebate was rejected, per the rebate update status webpage (http://pnregistration.
After several days of communication and some hassle with the store front manager at the place of purchase, I was informed that there was an issue with the 3rd party processing company and the distributor, if I remember correctly. Furthermore, the involving parties are aware of the problem and should be taking care of the situation. According to the Costo store front manager, those who have purchased the item and had their rebates rejected will be contacted (not by Costco, but probably by Philips or rebate processing company) regarding the situation and will still receive their rebates.
I took this call while I was on the road, therefore, the information above is not as exact as I would like it to be, but it is along the lines of what I was told. I was also given dates of the process of being contacted and when the checks were to be sent out, but I do not recall the exact date since I was not able to write it down. However, it is supposed to be soon. I did request for documentation in regard to this matter and I will post it up if I do receive anything.
As of now, I have not received any calls from Philips nor have I received the rebate. I hope this information will give light to anyone who may have a rejection for their MIR. If you have had your rebate rejected, I do advise you to contact Costco on this matter and please feel free to comment on your experience or any information you may or may have received.
I have attached a picture of the Costo website advertisement, Costco in-store advertisement, and the rebate form.
Please see updates below.