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Hostgator Discounts, Deals and Coupon Codes

dealing with HostGator on renewal ?

acr 5,697 14,346 February 6, 2012 at 08:28 AM More Hostgator Deals
I have to renew my hosting for my web site with Host Gator. They quoted me something like $119 per year. I had a promo for the first year which was something like $10 or so. When dealing with HostGator will they come down from their regular renewal rate? I'm guessing if I mention switching to another host they may give me a better deal....but I've not dealt with them before.

Also, HostGator is who I register my domain name through. I'm assuming if I switch web hosts that I can have the option of having Hostgator keep my domain registration or not?

Does anyone have experience with Google sites as far as hosting my own site there? This is a business site but I do not do business transactions online - just general info, email and my payments are made to me either in person, by mail or over the phone.

Any other hosting sites to look at? - Like dreamhost?

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Joined Dec 2007
L10: Grand Master
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#2
I have Hostgator also but have never negotiated a lower rate from their regular after their special rate ran out. I can't tell you if they will negotiate but a lot of sites will try to work with their existing customers to keep them but it may/may not be enough of a discounted rate. You could switch to a reliable competitor and get their special intro rate then switch back to Hostgator and get their special intro rate again after a year and continually keep doing this. It's a pain in the behind and a lot of excess work but it's feasible if your porting of data from one host to the other is easy and simple. Domain transferals just about all hosts will do for you.

dreamhost.com [dreamhost.com]
bluehost.com [bluehost.com]
godaddy.com [godaddy.com]
1and1.com [1and1.com]
site5.com [site5.com]
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Joined Jun 2005
Let Sleeping Dogs Lie
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#3
A quick check says that if you can renew online you might be able to use the new codes for your existing account
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Joined Jul 2007
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#4
I found a 25% off code which will bring my monthly charge to about $7.50 or so. I guess I could find worse things to bitch about.
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Joined Jul 2007
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#5
Well that was interesting. The 25% off coupon does not work when renewing the same package. I spoke to one of their online chat reps. Also, I was informed my credit card was rebilled automatically even though it was not supposed to be rebilled. AND I did not even get a receipt of the rebill. $119 taken out of my checking account without a notice a rebill was coming or a receipt that the debit had taken place. The hostgator response was pretty much that they do not send notices or receipts but that they confirmed my account should not have been rebilled. For some reason I got an invoice number for my domain registration renewal and an email confirmation that the billing had been charged. I did that transaction on the phone earlier yesterday and the rep "confirmed" that I still had a 10 day window to decide to pay my hosting fee again and that I would only be charged for the $15 domain renewal. PURE COINCIDENCE I'M SURE that my account shows I was billed $119 for the hosting renewal at the same time I was on the phone with the rep who said I would not be billed for that service.
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#6
That sounds like a good enough reason to leave them.
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Speed does not kill. In fact speed never killed anyone. Suddenly becoming stationary that's what gets you. - Jeremy Clarkson, Top Gear S06E10

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#7
LEAVE HOSTGATOR! They'll just try to get you in 1st year and then do auto rebill! you'll freak out..and no they won't give discount on existing customer as they want suckers on the rebilling.

STAY AWAY
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#8
Quote from chubby0007 View Post :
LEAVE HOSTGATOR! They'll just try to get you in 1st year and then do auto rebill! you'll freak out..and no they won't give discount on existing customer as they want suckers on the rebilling.

STAY AWAY
Last I checked, HostGator was one of the better hosts out there, and you're crying about having signed up for automatic renewal and forgetting about it? Really?
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Joined Jul 2007
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#9
Quote from Mixels View Post :
Last I checked, HostGator was one of the better hosts out there, and you're crying about having signed up for automatic renewal and forgetting about it? Really?
You must have missed the part where I wrote that I was not supposed to be rebilled but was rebilled anyway. And the rebilling happened right after I told one of the hostgator sales reps I was using my 10 day grace period to check on other hosting options. They never sent a notice that I would be rebilled and have never sent a receipt either. As far as I am concerned hostgator is slime.
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#10
Quote from acr View Post :
You must have missed the part where I wrote that I was not supposed to be rebilled but was rebilled anyway. And the rebilling happened right after I told one of the hostgator sales reps I was using my 10 day grace period to check on other hosting options. They never sent a notice that I would be rebilled and have never sent a receipt either. As far as I am concerned hostgator is slime.
If their own records indicate that you should not have been rebilled, there shouldn't be much difficulty getting a refund. Have you even attempted to resolve this issue yet? Having used many different web hosting companies, I would suggest that automatic renewal is the norm.

Worse comes to worst, do a chargeback. Still, as far as low cost web servers go, HostGator looks (from reviews) to be one of the better ones. Your experience, though no doubt frustrating, appears to be anomalous.
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Joined Mar 2004
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#11
Move to the dreamhost $10 deal for a year. You just missed a $1.99 namecheap special to move your domain and renew it for another year. Until another one comes along you can keep your domain name hosting at hostgator. I would be very careful with some of these companies. I had to deal with siteground which is an extortion ring and they are based out of South America so your legal recourse is extremely limited.
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