Forum Thread

H&R block Installshield error 1152

bonkman 28,617 1,901 February 23, 2012 at 07:40 PM
As if tax time weren't annoying enough....

I've completed my federal return using H&R block software. I went to download the state program and I'm hit with Installshied error 1152: can't extract the installer package from the temp folder.

I tried restarting the program and rebooting. Upon the restart, it found an update to the federal program -- and I get the same error trying to install it.

I've tried to change the settings on my temp folder because it claims that it's read only. I am unable to get rid of the read-only mark. It returns every time I erase it.

When I try to run the installer from the temp folder, I get an error saying "The wizard was interrupted befor H&R block could be completely installed. Your system has not been modified. Please run the installation again."

Google suggested clearing out space on the C: drive but I have 8GB free, so I know that's not the problem. Do you think I downloaded a corrupt installer? If so, how could I re-download it?

Thanks!

2 Comments

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Joined Dec 2007
L10: Grand Master
7,634 Posts
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#2
Disable your Antivirus while you install. Also right click on the Install File and choose Run As Administrator.
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Joined Nov 2006
disgruntled caveman
28,617 Posts
1,901 Reputation
Original Poster
#3
Quote from menace33 View Post :
Disable your Antivirus while you install. Also right click on the Install File and choose Run As Administrator.
Thanks for the help.

My guess is I got a bad download. I deleted the state file and redownloaded it and wouldn't you know....
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