California retailers still refusing to refund gift card balances under $10
I was just @ Joann today with a $25 gift card, after purchased some items the balance of my gift card is $9.51. I have request the cashier to give me cash for the gift card balance, the cashier advice me they don't refund cash for gift card. I call 1-888-739-4120 and advised to send my gift card to their corporate office @ 5555 Darrow Road, Hudson, Ohio 44236, they then send me a check for my gift card balance.
Does any one have the same problem? Do I have to send my gift card to get a check?