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help! i can't download the coupon printer!

stanco99 1,326 March 13, 2012 at 12:46 PM
ok, I am going crazy! I had a virus, took the computer (gatewaywindows 7) to system restore, I was able to print coupons before and now it keeps saying install coupon printer, this is on coupons.com, on smartsource the coupons print fine. I have tried all of their tips and to no avail, I can't print my wonderful coupons! please help, I will be forever in your debt!heart

19 Comments

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#16
Do you have an ad blocker on your browser or with your firewall program? I know I've had issues in the past with coupons.com not accepting "clicks" from my mouse and it was the ad blocker in chrome. Not sure what else it could be. Have you tried installing via a different web browser to see if that helps? Or tried printing from coupons.com from a different browser altogether? I'm wondering if your firewall could be blocking the program as a virus or something.
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#17
If you've been fighting with this for a year, why not just reformat / reinstall?
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#18
I am familiar with this software. It is directly related to the virus removal you mentioned. The coupon printer is a software that is installed via the coupon site you mentioned. It can also install annoying toolbars and is considered to be spyware by some antimalware programs. If during the virus removal process the particular scanner they used removed the coupon printer software, this is why you are having the issue.

I saw one user mention that you should uninstall and reinstall it.

What happens when you click this link (provided by coupon.com for windows) ????
http://cdn.coupons.com/ftp.coupon...rinter.exe

Edit: One moment.

Try this:

Step #1 Attempt to uninstall Coupons.com or Coupon Printer from your Programs and Features (Click START > Control Panel > Programs and Features > Find the program and uninstall it. If you get any errors, ignore them.

Step #2 Find the following directories (folders) and delete them, this will not harm your computer. You can delete these by clicking START > Computer > Open the C: drive then browse and delete these folders. C:\Program Files "COUPONS" folder (delete the coupons folder).

Step #3 Download and install ccleaner http://www.filehippo.com/download...7a51115be/

Step #4 Run the ccleaner program, Select the Registry icon on the left hand side, select SCAN FOR ISSUES at the botton. When done scanning select FIX SELECTED ISSUES and when it asks to create a backup select YES and save as the default name it generates for you. Then select the FIX ALL button to fix.

Step #5 Open your browser and confirm there is no adon installed for this program in firefox (on mine I do not see one installed for IE so no need to check it).

Step #6 Download and install the coupon software again http://cdn.coupons.com/ftp.coupon...rinter.exe

Step #7 Let us know if this worked.
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#19
Or Don't Stick Out Tongue
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#20
does not work
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